Customer Service Rep(08789) - 8849 N. Tarrant Pkwy. Suite 110

📌 Core Information

🔹 Job Title: Customer Service Rep(08789) - 8849 N. Tarrant Pkwy. Suite 110

🔹 Company: Domino's

🔹 Location: North Richland Hills, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025 02:47:50 GMT+0000

🔹 Experience Level: 0-2

🔹 Remote Status: Not specified (assumed on-site)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to enhance their service experience
• Taking and processing orders both in-person and over the phone
• Assisting in food preparation and store maintenance
• Participating in delivery and other tasks as needed to ensure efficient operations

ASSUMPTION: This role involves direct customer interaction, both in-person and via telephone, based on the nature of the tasks described.

📋 Key Responsibilities

✅ Provide excellent customer service and ensure satisfaction

✅ Prepare food products as per company standards

✅ Maintain cleanliness of the store environment

✅ Deliver products to customer locations as required

✅ Handle inventory management tasks, including stock management

✅ Operate equipment efficiently, including computers and food preparation tools

✅ Adhere to safety and quality standards in all operations

ASSUMPTION: Responsibilities assume a mix of on-site customer service and potential delivery duties, considering the 'Driving Specific Job Duties' mentioned.

🎯 Required Qualifications

Education: Not specified (Assumed high school diploma or equivalent is preferred)

Experience: Entry-level position, no specific experience required but customer service experience is advantageous

Required Skills:

• Strong verbal communication skills
• Basic math skills, including ability to calculate monetary change
• Ability to perform tasks in various temperatures and conditions

Preferred Skills:

• Experience in a similar customer service role
• Driving experience with a valid driver's license

ASSUMPTION: Assumes basic education and driving abilities based on common job role requirements and given responsibilities.

💰 Compensation & Benefits

Salary Range: Not specified (Assumed to be entry-level compensation typical for customer service roles in the food industry)

Benefits:

• On-the-job training
• Opportunities for growth within the company
• Potential for flexible scheduling

Working Hours: Approximately 40 hours per week with potential for part and full-time roles

ASSUMPTION: Benefits and compensation assume standard industry practices for entry-level positions at Domino's.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically fast-food and pizza delivery

Company Size: 10,001+ employees, indicating a large organization with numerous opportunities for career advancement

Founded: 1960, with a long history as a leading brand in pizza delivery

Company Description:

• Known for innovation in technology and delivery
• Strong franchise network with global presence
• Emphasis on fun, teamwork, and customer satisfaction

Company Specialties:

• Pizza and delivery services
• Technology advancements in customer service
• Innovative marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company context assumes familiarity with Domino’s well-known brand characteristics and global operations.

📊 Role Analysis

Career Level: Entry-level position

Reporting Structure: Reports to store manager or assistant manager

Work Arrangement: On-site with potential for shifts covering various hours, including evenings and weekends

Growth Opportunities:

• Advancement to management roles for ambitious employees
• Opportunity to gain skills in customer service and operations
• Potential to transition into franchise ownership with experience

ASSUMPTION: Growth and career progression opportunities are based on known career paths within Domino's.

🌍 Location & Work Environment

Office Type: Restaurant/storefront environment

Office Location(s): North Richland Hills, Texas

Geographic Context:

• Located in a vibrant community with a mix of residential and commercial areas
• Access to local transportation for ease of commuting
• Part of a fast-growing suburban area with diverse clientele

Work Schedule: Flexible schedules available, often requiring evening or weekend hours

ASSUMPTION: Work environment assumptions are based on typical fast-food service settings.

💼 Interview & Application Insights

Typical Process:

• Submit application and resume online
• Preliminary phone interview
• In-person or virtual interview with hiring manager

Key Assessment Areas:

• Communication and interpersonal skills
• Ability to handle fast-paced environments
• Basic math and logistical skills

Application Tips:

• Highlight any customer service experience
• Showcase flexibility and willingness to learn
• Discuss enthusiasm for team-based roles

ATS Keywords: Customer Service, Order Processing, Teamwork, Communication Skills, Adaptability

ASSUMPTION: The application process and preparation guidance are inferred from standard practices for similar roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Delivery coordination tools
• Basic kitchen and food preparation equipment

ASSUMPTION: Technology and tools are based on standard equipment used in similar job settings.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Encouragement of innovation and growth
• Support for diversity and inclusion

Work Style:

• Flexible and adaptable
• High energy and team-oriented
• Focus on efficiency and reliability

Self-Assessment Questions:

• Do you enjoy working in a fast-paced environment?
• Are you comfortable interacting with diverse groups of people?
• Can you maintain efficiency under pressure?

ASSUMPTION: Cultural fit considerations are drawn from Domino's emphasis on teamwork and innovation.

⚠️ Potential Challenges

• Managing stress in fast-paced environments
• Handling adverse weather conditions during deliveries
• Maintaining consistent high-quality service
• Adapting to varying work hours

ASSUMPTION: Challenges are typical of those faced in fast-food service roles.

📈 Similar Roles Comparison

• Similar workload to other entry-level customer service roles in fast food
• Comparable growth opportunities within franchised chains
• Similar challenges regarding work conditions and customer interactions

ASSUMPTION: Role comparisons are based on known similarities in industry roles.

📝 Sample Projects

• Streamlining the order processing workflow
• Improving customer service interactions through feedback
• Implementing a system for efficient inventory management

ASSUMPTION: Sample projects are hypothetical based on typical industry challenges.

❓ Key Questions to Ask During Interview

• What are the biggest challenges your team currently faces?
• How does Domino's support career growth within the company?
• Can you describe a typical day in this role?
• What characteristics make someone successful in this position?
• How are scheduling and flexibility handled?

ASSUMPTION: Interview questions are designed to gauge alignment with company and role expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Be prepared to discuss how you handle customer service scenarios
• Emphasize your adaptability and willingness to work various shifts
• Follow up with the recruiter if you do not hear back in a timely manner

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.