Customer Service Rep(08895) - 3509 US Hwy 84

📌 Core Information

🔹 Job Title: Customer Service Rep (08895) - 3509 US Hwy 84

🔹 Company: Domino's

🔹 Location: Blackshear, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing outstanding customer service in a fast-paced environment
• Handling customer orders with accuracy
• Ensuring store cleanliness and hygiene
• Facilitating smooth operation of pizza making and delivery

ASSUMPTION: The job overview suggests a dynamic work environment emphasizing customer satisfaction and operational efficiency. Domino's values employees who can contribute to a fun and efficient workplace.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a smile, both in-person and over the phone

✅ Operating cash registers and handling customer payments

✅ Preparing pizza ingredients and ensuring products meet quality standards

✅ Maintaining cleanliness throughout the store

✅ Adhering to company grooming standards

✅ Completing additional duties as assigned

ASSUMPTION: Responsibilities indicate a focus on customer interaction, team collaboration, and adherence to operational standards, crucial for a successful service in a retail food environment.

🎯 Required Qualifications

Education: Not specified

Experience: While prior experience isn't necessary, a foundation in customer service is beneficial.

Required Skills:

• Strong communication abilities
• Teamwork and collaboration
• Ability to handle cash accurately

Preferred Skills:

• Rapid problem-solving
• Experience in food preparation

ASSUMPTION: It's presumed that basic customer service and interpersonal skills are essential, given the job's customer-facing nature. Experience in similar roles might be preferred.

💰 Compensation & Benefits

Salary Range: Not specified; typical hourly wage for similar roles ranges from $10 to $15 depending on location and experience.

Benefits:

• Flexible work hours
• Opportunities for advancement
• Employee discounts on company products

Working Hours: Approximately 40 hours with flexibility to work evenings, weekends, and holidays.

ASSUMPTION: Given the fast-paced restaurant industry, benefits and pay could align with industry standards for entry-level positions.

📌 Applicant Insights

🔍 Company Context

Industry: The restaurant industry, particularly fast-food, with a focus on pizza delivery.

Company Size: Domino's is a global leader with over 10,001 employees, offering a wide range of career opportunities.

Founded: 1960

Company Description:

• A leading brand in pizza delivery with innovative approaches
• Focus on technology and customer experience improvement
• Global presence with more than 17,100 stores in 90+ markets

Company Specialties:

• Pizza and sandwich production
• Marketing and advertising
• Technology and digital innovation

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's continuous innovation and global scale likely provide diverse opportunities for career advancement and skill development.

📊 Role Analysis

Career Level: Entry-level, suitable for early-career professionals or those seeking part-time work or additional income.

Reporting Structure: Reports typically to store managers or shift supervisors.

Work Arrangement: Full-time on-site with flexible scheduling.

Growth Opportunities:

• Promotions to supervisory roles such as shift manager
• Career advancement within the company's management track
• Opportunities to develop skills in customer service and retail operations

ASSUMPTION: Progressive career paths are available within the company, aided by its global presence and market leadership.

🌍 Location & Work Environment

Office Type: Fast-paced retail food service environment

Office Location(s): Blackshear, GA, with duties potentially involving delivery in the local area.

Geographic Context:

• Blackshear offers a small-town atmosphere
• Proximity to local resources and community
• Cost of living is generally lower than urban areas

Work Schedule: Flexibility to work weekends and holidays as needed.

ASSUMPTION: The localized nature suggests familiarity with the community would enhance customer service and satisfaction levels.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with the store manager

Key Assessment Areas:

• Customer service skills and approachability
• Dependability and ability to work under pressure
• Compatibility with team dynamics

Application Tips:

• Highlight any prior customer service experience
• Emphasize the ability to multitask and handle fast-paced environments
• Demonstrate flexibility in scheduling

ATS Keywords: Customer Service, Team Player, Flexible Schedule, Communication Skills, Pizza Making

ASSUMPTION: Interviews will focus on interpersonal skills, a fundamental requirement for roles in customer-facing settings.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems
• Oven and pizza preparation equipment

ASSUMPTION: Proficiency with basic restaurant technology aids in smooth daily operations; training on specifics is provided by Domino’s.

👔 Cultural Fit Considerations

Company Values:

• Customer commitment and responsiveness
• Integrity and reliability in services
• Innovation and continuous improvement

Work Style:

• Team-oriented with a collaborative spirit
• Flexible and adaptable to changing demand patterns
• Motivated by a customer-first mindset

Self-Assessment Questions:

• Am I comfortable interacting with a diverse customer base?
• Can I maintain a positive attitude in a busy environment?
• Am I able to work flexible hours including nights and weekends?

ASSUMPTION: Cultural fit hinges on a passion for customer service and the ability to adapt to a dynamic restaurant environment.

⚠️ Potential Challenges

• Managing busy periods and peak hours efficiently
• Adhering to company policies while maintaining high customer satisfaction
• Navigating weather conditions during deliveries
• Balancing multiple tasks simultaneously

ASSUMPTION: A proactive approach and efficient task management are essential for managing operational challenges.

📈 Similar Roles Comparison

• Similar customer service roles may offer less flexibility in schedules
• Opportunities for advancement may differ across food service brands
• Pay structures in similar positions can vary significantly based on location

ASSUMPTION: Despite differences in benefits and career potential, Domino's offers a supportive environment with upward mobility.

📝 Sample Projects

• Implementing a customer feedback initiative to improve service quality
• Participating in promotional events to drive brand awareness
• Assisting in inventory management and stocking processes

ASSUMPTION: While specific projects aren't defined, employees can contribute to operational improvements and customer engagement initiatives.

❓ Key Questions to Ask During Interview

• What opportunities for advancement are available within Domino's?
• How does Domino's support an inclusive and diverse workplace?
• What are the expectations regarding weekend and holiday work?
• How is performance evaluated for this role?
• What training programs are offered to new employees?

ASSUMPTION: These questions aim to provide insight into career development, company culture, and performance expectations at Domino’s.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting customer service experience
• Be ready to discuss your availability and flexibility during the interview
• Reach out to current or former employees to understand the work environment
• Prepare questions that demonstrate your interest in growth within the company

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.