🔹 Job Title: Customer Service Representative (08927)
🔹 Company: Domino's
🔹 Location: Hope Mills, North Carolina, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: March 30, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: The job involves a combination of customer interaction and pizza-making activities, offering varied daily tasks to keep the work engaging.
✅ Answering phone calls and assisting customers with inquiries
✅ Participating in pizza-making processes
ASSUMPTION: Additional responsibilities may include handling cash transactions and maintaining a clean work area, as these are common duties in customer service roles within the food industry.
Education: Not specified
Experience: Entry-level; 0-2 years
Required Skills:
Preferred Skills:
ASSUMPTION: No specific educational qualifications are required beyond standard high school educational experience, as the role emphasizes skill development on the job.
Salary Range: Not specified
Benefits:
Working Hours: 40 hours per week, with flexible scheduling
ASSUMPTION: The position may offer additional benefits such as paid training, given the company's focus on employee retention and development.
Industry: Restaurants, with a global market presence
Company Size: Over 10,001 employees, ensuring a wide range of growth and support opportunities.
Founded: 1960
Company Description:
Company Specialties:
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: Domino's strong emphasis on innovation suggests active investment in employee training within technology and customer service arenas.
Career Level: Entry-level, ideal for new graduates or individuals looking to start a career in customer service and food service industries.
Reporting Structure: Typically reports to a shift manager or store manager.
Work Arrangement: Full-time, on-site
Growth Opportunities:
ASSUMPTION: Given the size of the company and its industry position, there is likely room for advancement into franchise management or corporate roles for motivated employees.
Office Type: Retail store setting
Office Location(s): 2951 Town Center Dr, Hope Mills, NC
Geographic Context:
Work Schedule: Schedules are varied and flexible, accommodating personal commitments.
ASSUMPTION: The work environment is customer-centric, requiring a high level of interaction with team members and clients.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer service, communication, teamwork, pizza-making
ASSUMPTION: The process likely includes an element of practical assessment, given the job’s dual focus on customer service and food preparation.
ASSUMPTION: The role might require basic training in the use of proprietary software for order processing and management.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The company seeks individuals who are not only adaptable but also proactive in improving customer experiences.
ASSUMPTION: Challenges related to scheduling flexibility and customer expectations are common in the industry, requiring robust interpersonal skills.
ASSUMPTION: While similar in core duties, this role might offer broader lifestyle flexibility due to its accommodating schedules.
ASSUMPTION: The role might involve opportunities for innovation, encouraging employees to contribute creatively to store success.
ASSUMPTION: Exploring these questions during the interview can clarify expectations and contribute to a clear mutual understanding of the role's demands.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.