Customer Service Rep(08940) - 1368 N Main St.

📌 Core Information

🔹 Job Title: Customer Service Rep(08940) - 1368 N Main St.

🔹 Company: Domino's

🔹 Location: Fuquay-Varina, North Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Upholding Domino's standards for grooming, uniform, and appearance
• Promoting pizza products, specials, and promotions
• Cross-training in product preparation and store operations
• Exhibiting urgency in customer service interactions

ASSUMPTION: This job likely involves a mix of front-line customer interactions and operational tasks within the store due to its customer service focus and cross-training aspects.

📋 Key Responsibilities

✅ Uphold grooming and appearance standards

✅ Promote pizza products and specials

✅ Cross-train in various store duties

✅ Provide quality customer service over phone and in person

✅ Use computer-based order entry system effectively

ASSUMPTION: Roles may also involve handling cash transactions, given the nature of customer service roles in the food industry.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service role preferred

Required Skills:

• Customer Service
• Teamwork
• Communication

Preferred Skills:

• Experience in fast-paced retail environments
• Familiarity with pizza preparation

ASSUMPTION: No specific educational requirement suggests this role is entry-level and accessible to those with minimal formal education.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Employee Discounts
• Flexible Schedule
• Opportunities for growth

Working Hours: 40 hours per week

ASSUMPTION: Compensation is likely competitive with other similar roles in the hospitality and retail sector.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees; offers diverse opportunities for career advancement

Founded: 1960

Company Description:

• Global leader in pizza delivery
• Innovative technology-driven initiatives
• Over 17,100 stores in 90+ markets

Company Specialties:

• Pizza
• Marketing
• Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's provides a dynamic work environment with the possibility of global career paths.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: Reports to store manager

Work Arrangement: On-site full-time

Growth Opportunities:

• Career progression into management roles
• Skills development in operations
• Potential for cross-departmental moves

ASSUMPTION: The role offers foundational experience suitable for career-building in customer service and management.

🌍 Location & Work Environment

Office Type: Store-based retail environment

Office Location(s): 1368 N Main St, Fuquay-Varina, NC

Geographic Context:

• Suburban area with a growing community
• Access to local amenities and public transport
• Close-knit local business community

Work Schedule: Consistent 40-hour work week with potential for shift flexibility

ASSUMPTION: The work environment is likely fast-paced with a strong team collaboration focus.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or in-person interview
• Assessment of skills through practical tasks

Key Assessment Areas:

• Communication skills
• Customer service aptitude
• Teamwork capability

Application Tips:

• Highlight previous customer service experience
• Demonstrate ability to handle various tasks under stress
• Show enthusiasm for food service industry

ATS Keywords: Customer Service, Teamwork, Urgency, Communication

ASSUMPTION: The hiring process is straightforward, focusing on interpersonal skills and industry interest.

🛠️ Tools & Technologies

• Computer-based order entry systems
• Point of Sale (POS) systems
• Pizza ovens and related kitchen equipment

ASSUMPTION: Familiarity with basic kitchen and point-of-sale technology is beneficial.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Fun
• Customer First

Work Style:

• Fast-paced and energetic
• Customer-facing and interactive
• Team-oriented and collaborative

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with customers regularly?
• Am I committed to maintaining high standards for personal appearance?

ASSUMPTION: Applicants should be ready for a vibrant, customer-centered work culture.

⚠️ Potential Challenges

• Managing peak hours with high customer volume
• Maintaining quality service standards
• Adhering to company-wide appearance policies
• Balancing multitasking demands

ASSUMPTION: The position may require adaptability to rapid changes and varying customer demands.

📈 Similar Roles Comparison

• Similar job responsibilities to other customer service roles in retail
• Focus on teamwork and company promotion strategies
• Cross-training opportunities not always available in other equivalent roles

ASSUMPTION: The role's cross-training component provides a unique advantage for broad skill development.

📝 Sample Projects

• Organizing a local promotional campaign
• Implementing a training session for new hires
• Coordinating a seasonal pizza launch event

ASSUMPTION: Team activities and projects add to a dynamic work experience, fostering creativity and innovation.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• How does Domino’s support employee development?
• Can you describe the team culture within this store?
• What are the expectations for cross-training?
• How is success measured for this position?

ASSUMPTION: Knowing role expectations and growth opportunities will help candidates align their aspirations with the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume with relevant customer service experience
• Explore Domino's corporate culture and values
• Practice answers for situational customer service scenarios
• Follow-up with a thank-you note post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.