Customer Service Rep(09200) - 1021 N SR 89 #103

📌 Core Information

🔹 Job Title: Customer Service Rep (09200) - 1021 N SR 89 #103

🔹 Company: Domino's

🔹 Location: Chino Valley, Arizona, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Performing customer service duties
• Participating in pizza making
• Providing quality customer service
• Ensuring food is made with pride and safety

ASSUMPTION: This role involves both customer interaction and back-of-house operations. Assumed based on the mention of pizza making and customer service in the job description.

📋 Key Responsibilities

✅ Perform customer service duties and pizza making.

✅ Ensure food safety and maintain team member safety.

✅ Operate store technology as per the store requirements.

✅ Assist with store operations to ensure smooth function.

ASSUMPTION: The responsibilities imply a balance between customer-facing roles and operational tasks. Assumed based on the job listing's dual focus on customer interaction and operational efficiency.

🎯 Required Qualifications

Education: Not specified

Experience: Previous customer service experience is preferred but not specified.

Required Skills:

• Excellent customer service skills
• Ability to maintain food and team member safety
• Skill in operating store technology

Preferred Skills:

• Experience in a similar role
• Understanding of store operation protocols

ASSUMPTION: Required skills are assumed based on common roles in customer service and food retail operations.

💰 Compensation & Benefits

Salary Range: Not specified. Industry-standard pay expected for entry-level positions in customer service at large chains.

Benefits:

• Flexible scheduling and overtime opportunities
• Employee discounts on menu items
• Access to a safe work environment

Working Hours: 40 hours per week with potential overtime

ASSUMPTION: Based on industry standards, compensation would include competitive hourly wages and benefits contingent on employment status.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating a well-established and dominant market presence.

Founded: 1960

Company Description:

• Renowned for being one of the world's top public restaurant brands
• Focus on innovative technology and a commitment to quality service
• Strong global presence with over 17,100 stores in more than 90 markets

Company Specialties:

• Pizza Production and Delivery
• Marketing and Digital Advertising
• Technological Innovations in Food Service

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's global reach and specialization in technology and marketing suggest a fast-paced and innovative workplace environment.

📊 Role Analysis

Career Level: Entry-level position with growth potential in the company

Reporting Structure: Report to store managers or supervisors

Work Arrangement: On-site position, requiring regular physical presence at the store

Growth Opportunities:

• Potential to move into management roles
• Opportunities for cross-training in different operational areas
• Access to career development programs within the company

ASSUMPTION: Given that many Domino's store owners started as entry-level employees, there is a structured growth path.

🌍 Location & Work Environment

Office Type: Storefront environment with direct customer interaction

Office Location(s): 1021 N SR 89 #103, Chino Valley, Arizona

Geographic Context:

• Chino Valley is a small town offering a close-knit community feel
• Proximity to larger cities within Arizona for potential career expansion
• Located in a region known for family-friendly amenities

Work Schedule: Flexible with possible evening and weekend shifts

ASSUMPTION: The on-site requirement reflects a need for physical presence to handle customer service and store operations.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with the store manager

Key Assessment Areas:

• Customer service orientation
• Ability to work in a fast-paced environment
• Teamwork and collaboration skills

Application Tips:

• Highlight previous customer service experience
• Showcase flexibility in working hours
• Demonstrate an understanding of food safety practices

ATS Keywords: Customer Service, Food Safety, Teamwork, Store Operations, Technology Operation

ASSUMPTION: The interview process likely emphasizes practical skills and customer interaction capabilities.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Basic kitchen equipment for pizza preparation
• Order management software

ASSUMPTION: The tools listed are common in retail food service operations, assumed from the job's focus on customer service and food preparation.

👔 Cultural Fit Considerations

Company Values:

• Honesty and transparency
• Putting people first
• Innovation and growth

Work Style:

• Team-oriented with a supportive work culture
• Fast-paced and customer-focused
• Adaptive to new technologies and procedures

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy engaging with customers on a daily basis?
• Am I interested in career growth within a large organization?

ASSUMPTION: Cultural expectations are based on standard practices within large, customer-focused retail chains.

⚠️ Potential Challenges

• Managing busy shifts with high customer volume
• Balancing multiple tasks like customer service and food preparation
• Adhering to strict food safety and operational protocols
• Adjusting to shifts that may include evenings and weekends

ASSUMPTION: Challenges are inferred from typical scenarios in food service roles.

📈 Similar Roles Comparison

• Compared to other retail, this role offers direct interaction with the production side (pizza making).
• Customer service in food retail can be more dynamic due to the fast-paced environment.
• The position provides a solid foundation for career progression within the food industry.

ASSUMPTION: Comparison is against typical retail customer service roles, emphasizing differences in operational involvement.

📝 Sample Projects

• Leading a promotional sales event in-store
• Assisting in a store technology upgrade initiative
• Implementing a new customer feedback process

ASSUMPTION: Sample projects are inferred based on common responsibilities in retail management and store operations.

❓ Key Questions to Ask During Interview

• What opportunities for advancement exist within the company?
• How does Domino's support professional development?
• What is the most challenging aspect of this position?
• Can you describe the team structure and dynamic?
• What are the expectations for performance reviews and feedback?

ASSUMPTION: Questions are designed to assess growth potential, company culture, and job expectations, which are pertinent for applicant consideration.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Update your resume to highlight relevant customer service experience
• Prepare for an interview by reviewing common customer service scenarios
• Gather references from previous employers or mentors
• Follow up with the hiring manager post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.