Customer Service Rep (09247) - 11400 Sean Haggerty Dr

📌 Core Information

🔹 Job Title: Customer Service Rep (09247)

🔹 Company: Domino's

🔹 Location: El Paso, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service and ensuring customer satisfaction
• Taking orders and assisting in food preparation
• Maintaining cleanliness and organization within the store
• Supporting the team with various tasks as needed

ASSUMPTION: This position is ideal for those who enjoy working with the public and have a passion for service. The role is likely flexible to suit various schedules, accommodating students and those seeking supplementary income.

📋 Key Responsibilities

✅ Provide excellent customer service to enhance customer satisfaction.

✅ Take customer orders accurately and efficiently.

✅ Assist in the preparation and serving of food items as needed.

✅ Maintain store cleanliness and organization for optimal operations.

ASSUMPTION: Candidates may also be required to handle cash transactions and address customer concerns directly, relying on strong interpersonal skills to enhance customer interactions.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service or retail environment

Required Skills:

• Strong interpersonal and communication skills
• Ability to handle high-pressure situations and multitask
• Teamwork and collaboration

Preferred Skills:

• Basic math skills for handling cash transactions
• Previous experience in the food service industry

ASSUMPTION: While specific educational credentials are not listed, a high school diploma or equivalent is often preferred in similar roles. Customer service skills are emphasized heavily due to the nature of the position.

💰 Compensation & Benefits

Salary Range: Not specified, typically aligns with industry standards for entry-level customer service roles

Benefits:

• Employee discounts on products
• Opportunities for career advancement within Domino's corporate structure
• Comprehensive training programs

Working Hours: Approximately 40 hours per week, potential for both part-time and full-time shifts

ASSUMPTION: Employees may receive standard industry benefits for entry-level roles, such as flexible work hours, which are particularly integral to catering students and part-time workers.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - Over 17,100 locations globally, emphasizing innovation and service quality

Company Size: 10,001+ employees, providing vast opportunities for career advancement and development

Founded: 1960, with a rich history in pizza delivery innovation

Company Description:

• Global leader in pizza delivery services
• Continuous growth and innovation in food delivery and digital platforms
• Focus on customer satisfaction and innovative ordering technologies

Company Specialties:

• Pizza
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino’s offers a vibrant and dynamic work environment, suitable for those eager to thrive in a fast-paced and customer-focused industry.

📊 Role Analysis

Career Level: Entry-level with potential growth into supervisory or management roles

Reporting Structure: Reports to store management, typically supervised by a shift manager or assistant manager

Work Arrangement: On-site, requiring physical presence at the designated store location

Growth Opportunities:

• Promotional paths to store and corporate management roles
• Potential franchise ownership for those demonstrating exceptional leadership
• Access to Domino's internal training and development programs

ASSUMPTION: Employees with strong performance metrics and leadership capabilities are likely favored for promotional opportunities, given Domino's historic emphasis on internal growth and development.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 11400 Sean Haggerty Dr, El Paso, Texas

Geographic Context:

• El Paso is known for its vibrant community and cultural diversity
• Numerous educational institutions nearby, providing a student workforce
• Access to a large potential customer base within urban and suburban settings

Work Schedule: Flexible scheduling to accommodate part-time and full-time shifts; high demand during peak meal times

ASSUMPTION: The job is suitable for candidates seeking flexible work arrangements, thus aligning with personal commitments such as education.

💼 Interview & Application Insights

Typical Process:

• Initial application through Domino’s careers portal
• Phone screening with HR or store management
• In-person interview at store location

Key Assessment Areas:

• Strong interpersonal and communication abilities
• Customer satisfaction focus
• Flexibility and adaptability in fast-paced environments

Application Tips:

• Highlight past customer service experiences
• Demonstrate time management skills
• Prepare examples of teamwork in action

ATS Keywords: Customer service, teamwork, adaptability, communication, pizza preparation

ASSUMPTION: Candidates should prepare for a behavioral-style interview assessing interpersonal and situational responses in line with Domino's customer-oriented culture.

🛠️ Tools & Technologies

• POS systems for order processing
• Pizza ovens and related food preparation equipment
• Packaging tools and delivery logistics

ASSUMPTION: Familiarity with basic computer systems and quick learning aptitude for using in-house equipment will be beneficial.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer excellence
• Innovation and cooperation
• Diversity and inclusion

Work Style:

• Collaborative and team-oriented
• Flexible and adaptable to changing demands
• Proactive in problem-solving and service improvement

Self-Assessment Questions:

• Do you enjoy interacting with diverse groups of people?
• Are you comfortable working in a fast-paced environment?
• Can you maintain high service standards under pressure?

ASSUMPTION: Candidates who resonate with a vibrant, team-focused environment and are motivated by customer satisfaction will likely thrive here.

⚠️ Potential Challenges

• Adapting to varying customer demands during peak times
• Handling diverse customer service situations effectively
• Maintaining a clean and organized work environment under pressure
• Meeting strict quality control and safety standards

ASSUMPTION: Candidates can manage stress and multitask efficiently, as peak operational times require high energy and composure.

📈 Similar Roles Comparison

• Comparison with retail customer service roles showing more dynamic work pace
• Equivalent to fast-food service roles focusing on both order management and food prep
• Higher potential for growth compared to similar entry-level positions in unrelated industries

ASSUMPTION: The unique combination of customer and operational responsibilities sets this role apart in offering tangible skills growth.

📝 Sample Projects

• Initiative to improve order accuracy and reduce wait times
• Team-led cleanliness audit to enhance health standards
• Customer satisfaction survey analysis for process improvement

ASSUMPTION: Engaging in proactive projects can demonstrate initiative and offer quantifiable results for career advancement.

❓ Key Questions to Ask During Interview

• What training programs are available for skill enhancement?
• Can you describe a typical career path for someone in this role?
• What challenges might I face in the first three months?
• How does Domino's ensure work-life balance for its employees?
• What are the key metrics for success in this position?

ASSUMPTION: These questions should help candidates understand growth potential and the support available for development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant customer service experience
• Be ready to discuss how you manage stress and work in team environments
• Ensure you have reliable transportation for on-site work
• Follow up with the store manager after applying to express your enthusiasm

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.