Customer Service Rep(09265) - 551 N Stemmons Freeway

📌 Core Information

🔹 Job Title: Customer Service Rep(09265) - 551 N Stemmons Freeway

🔹 Company: Domino's

🔹 Location: Sanger, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating store equipment effectively and safely
• Stocking and organizing ingredients from delivery to the storage area
• Processing telephone orders accurately and efficiently
• Participating in cleaning and maintenance tasks for equipment and facilities

ASSUMPTION: The job overview assumes that the role will require basic training in equipment operation and customer engagement due to the on-the-job orientation offered.

📋 Key Responsibilities

✅ Operate all store equipment

✅ Stock ingredients and manage inventory

✅ Prepare food products according to company standards

✅ Receive and process telephone orders

✅ Clean equipment and maintain facility cleanliness

✅ Take daily inventory and complete paperwork

ASSUMPTION: It is assumed that keeping a clean and organized work environment is crucial, given the responsibility to clean equipment daily.

🎯 Required Qualifications

Education: High School diploma or equivalent (assumed based on typical industry requirements)

Experience: 0-2 years in a customer service or similar role

Required Skills:

• Strong customer service skills
• Ability to manage inventory and stock control
• Basic equipment operation and maintenance skills

Preferred Skills:

• Experience in a fast-paced food service environment
• Basic knowledge of food safety practices

ASSUMPTION: The job likely requires a strong emphasis on customer interaction and the ability to multitask, as inferred from the responsibilities listed.

💰 Compensation & Benefits

Salary Range: Industry standards suggest entry-level customer service roles at Domino's may range from minimum wage to slightly higher, depending on the location.

Benefits:

• Employee discounts on Domino's products
• Flexible scheduling
• Opportunities for career growth within the company

Working Hours: 40 hours per week, with possible variability based on store needs

ASSUMPTION: Benefits such as employee discounts and flexible scheduling are typical in the restaurant industry to ensure job competitiveness.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants (focused on pizza delivery and innovation)

Company Size: 10,001+ employees, offering a robust support network and diverse opportunities for career growth.

Founded: 1960

Company Description:

• Recognized as a global leader in pizza delivery
• Known for innovative technology developments such as voice-ordering apps
• Operating approximately 17,100 stores in over 90 markets worldwide

Company Specialties:

• Pizza and Sandwiches
• Technology and Data Analytics
• Marketing and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's focus on technology and innovation implies a dynamic work environment suitable for individuals looking to explore career paths in food and technology.

📊 Role Analysis

Career Level: Entry-level position, ideal for fresh graduates or individuals entering the workforce.

Reporting Structure: Reports directly to the store manager.

Work Arrangement: 100% onsite at the designated location in Sanger, Texas.

Growth Opportunities:

• Potential for promotion to supervisory roles such as Shift Leader or Store Manager
• Opportunities to transfer to other branches or departments
• Access to training programs to enhance skills in customer service

ASSUMPTION: The role provides foundational skills and experience that can be leveraged for career growth within Domino's or the broader food service industry.

🌍 Location & Work Environment

Office Type: Storefront environment, typical for retail and food service sectors.

Office Location(s): 551 N Stemmons Freeway, Sanger, Texas.

Geographic Context:

• Sanger is part of the Dallas-Fort Worth metroplex, providing a larger community context.
• The area offers diverse dining and entertainment options.
• Proximity to highways allows easy commuting.

Work Schedule: Primarily full-time, with shifts that may include evenings and weekends.

ASSUMPTION: Given the store hours, flexibility in working different shifts could be an important aspect of the role.

💼 Interview & Application Insights

Typical Process:

• Submit application through the Domino's career portal
• Initial phone screening
• In-person interview with the store manager

Key Assessment Areas:

• Customer service aptitude
• Ability to handle multitasking in a fast-paced environment
• Communication skills

Application Tips:

• Emphasize customer service experience in the application
• Prepare examples demonstrating problem-solving skills
• Showcase any experience in food or retail industries

ATS Keywords: Customer Service, Inventory Management, Order Processing, Food Preparation, Equipment Operation.

ASSUMPTION: The application process likely focuses on evaluating the candidate's fit within a customer-centric and dynamic environment.

🛠️ Tools & Technologies

• POS systems for order processing
• Standard kitchen equipment for food preparation
• Inventory management software

ASSUMPTION: Familiarity with basic retail technology tools will be beneficial, even though training is provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation in service and product offerings
• Support for team collaboration and mutual respect

Work Style:

• Team-oriented and collaborative
• Fast-paced with a focus on efficiency
• Customer-focused and responsive

Self-Assessment Questions:

• Am I comfortable working in a fast-paced food preparation environment?
• Can I effectively balance multiple tasks at once?
• Do I enjoy providing excellent customer service?

ASSUMPTION: Cultural fit involves being a proactive team player ready to adapt to dynamic work conditions.

⚠️ Potential Challenges

• Handling a high volume of orders during peak times
• Maintaining quality control while managing speed of service
• Physically demanding tasks such as stocking and cleaning
• Keeping morale and motivation high during busy shifts

ASSUMPTION: Challenges likely include adapting to varying customer demands and maintaining efficiency under pressure.

📈 Similar Roles Comparison

• Similar roles in other fast-food chains with a focus on delivery services
• Customer service positions in retail environments
• Entry-level positions offering progression to management roles

ASSUMPTION: Roles can vary by company size, available resources, and management styles, influencing career paths.

📝 Sample Projects

• Participated in a store event to promote a new menu item
• Assisted in a community outreach program for brand visibility
• Contributed ideas for improving customer service standards

ASSUMPTION: Projects might involve direct customer engagement activities and process improvement initiatives.

❓ Key Questions to Ask During Interview

• What are the typical challenges faced in this role?
• How does Domino's support career progression for store employees?
• What are the expectations for handling peak hours?
• How is performance evaluated for this position?
• What training opportunities are available?

ASSUMPTION: Understanding expectations and opportunities for growth will aid candidates in preparing for their career path within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare for potential interview questions based on job duties
• Follow up with the store manager about the status of your application
• Consider visiting the store to learn more about its operations

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.