🔹 Job Title: Customer Service Rep (09285) - 3701 Guadalupe, Suite 100
🔹 Company: Domino's
🔹 Location: Austin, Texas, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Sun Mar 30 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: The role emphasizes customer interaction, particularly via phone, suggesting a focus on communication and quick problem-solving skills.
✅ Serve as the initial point of contact for customer inquiries during phone calls.
✅ Maintain professionalism and a positive attitude to ensure customer satisfaction.
✅ Receive training on company's computer systems to enhance service delivery.
ASSUMPTION: These responsibilities require basic familiarity with computer systems and a focus on maintaining exceptional customer service standards.
Education: Not specified (assumed high school diploma or equivalent preferred).
Experience: No prior experience required; 0-2 years preferred.
Required Skills:
Preferred Skills:
ASSUMPTION: Basic skills like a positive outlook and the ability to smile while speaking are crucial for this role along with communication skills.
Salary Range: Not specified – typically in line with entry-level service positions in the region.
Benefits:
Working Hours: Full-time, 40 hours per week, with flexibility options.
ASSUMPTION: Compensation likely aligns with entry-level pay standards in the restaurant industry.
Industry: Restaurants - a dynamic industry focusing on customer service and food service innovation.
Company Size: 10,001+ employees, indicating a well-established operation with opportunities for career growth.
Founded: 1960
Company Description:
Company Specialties:
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: As part of the globally recognized Domino's network, employees can benefit from extensive resources and innovation initiatives.
Career Level: Entry-level with potential for career growth.
Reporting Structure: Likely reports to a Store Manager or Shift Supervisor.
Work Arrangement: On-site, within a dynamic store environment.
Growth Opportunities:
ASSUMPTION: The role serves as a foundation for building a career within the company through demonstrated performance and training.
Office Type: Store-based environment
Office Location(s): 3701 Guadalupe, Suite 100, Austin, Texas
Geographic Context:
Work Schedule: Flexible hours within a 40-hour workweek.
ASSUMPTION: In-store position indicates potential for lively interactions and fast-paced working conditions.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Service, Communication, Teamwork, Professionalism
ASSUMPTION: Selection process evaluates interpersonal and service delivery skills crucial for customer interactions.
ASSUMPTION: Familiarity with general computer and communication technologies is beneficial for this role.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Candidates who resonate with a team-oriented and technology-friendly work environment will likely thrive.
ASSUMPTION: Performing under pressure and maintaining service quality are crucial aspects of the role.
ASSUMPTION: While similar roles are available elsewhere, Domino's offers unique scalability and innovation exposure.
ASSUMPTION: Opportunities might exist to engage in project-based work to enhance customer service techniques.
ASSUMPTION: Inquiring about company culture and advancement paths can clarify long-term career alignment.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.