Customer Service Rep(09294) - 100 Hwy 377, Suite 100 & 102

📌 Core Information

🔹 Job Title: Customer Service Rep(09294) - 100 Hwy 377, Suite 100 & 102

🔹 Company: Domino's

🔹 Location: Pilot Point, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating store equipment efficiently and safely
• Stocking and organizing ingredients and inventory materials
• Preparing food items according to store requirements
• Receiving and processing customer telephone orders

ASSUMPTION: Orientation and on-the-job training indicate that prior experience is not necessary, making it accessible for entry-level applicants.

📋 Key Responsibilities

✅ Operate all equipment

✅ Stock ingredients from delivery to storage, work area, and walk-in cooler

✅ Prepare product for customer orders

✅ Receive and process telephone orders

✅ Take inventory and complete associated paperwork

✅ Clean equipment and facility approximately daily

ASSUMPTION: Responsibilities cover a comprehensive range of customer service and operational tasks, suggesting a dynamic and active work environment.

🎯 Required Qualifications

Education: Not specified, likely high school diploma or equivalent

Experience: Preferred 0-2 years in customer service or retail setting

Required Skills:

• Customer Service
• Inventory Management
• Telephone Order Handling

Preferred Skills:

• Equipment Operation
• Product Preparation

ASSUMPTION: Basic proficiency in English and excellent communication skills are likely required due to the nature of customer interaction.

💰 Compensation & Benefits

Salary Range: Not specified; typically industry standard for customer service roles

Benefits:

• On-the-job training and orientation
• EEO compliant work environment
• Employee discounts on products (assumed typical for food services)

Working Hours: 40 hours per week; possibility of flexible scheduling

ASSUMPTION: Compensation is expected to align with similar entry-level customer service positions within the industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - globally recognized for delivering pizza efficiently and innovatively

Company Size: 10,001+ employees; opportunities for growth and advancement

Founded: 1960; sustained growth and continued innovation

Company Description:

• Leading the industry with innovative pizza delivery and ordering technology
• Passionate about quality service and continuous improvement
• Global presence in 90+ markets with extensive franchise networks

Company Specialties:

• Pizza and sandwich preparation
• Cutting-edge marketing strategies
• Integration of technology for customer experience

Company Website: Domino's Careers

ASSUMPTION: Domino's is committed to fostering innovation and providing growth opportunities for its employees across various departments.

📊 Role Analysis

Career Level: Entry-level role suitable for candidates beginning their careers in customer service

Reporting Structure: Reports to store manager; collaborates with team members

Work Arrangement: On-site role essential for hands-on and customer-facing tasks

Growth Opportunities:

• Potential for advancement to supervisory roles
• Transfer opportunities within the corporate network
• Skill development in multi-tasking and customer interaction

ASSUMPTION: The position is a stepping stone for individuals seeking to develop a career in operations or management within the restaurant or retail industry.

🌍 Location & Work Environment

Office Type: Retail and operational store environment

Office Location(s): 100 Hwy 377, Suite 100 & 102, Pilot Point, Texas

Geographic Context:

• Pilot Point provides a small-town atmosphere with community-oriented business operations
• Accessible location for local candidates with potential commuting from surrounding areas
• Part of a supportive and collaborative team in a customer-centric environment

Work Schedule: Full-time with possible evening and weekend shifts

ASSUMPTION: The role requires flexibility to accommodate a variety of shifts, including peak hours.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Pre-screening interview with HR or store manager
• In-person interview focused on customer service skills

Key Assessment Areas:

• Customer service acumen
• Teamwork and collaboration capabilities
• Problem-solving skills in a fast-paced environment

Application Tips:

• Highlight any prior customer service or retail experience
• Emphasize ability to work in a team-based, fast-paced environment
• Demonstrate enthusiasm for providing excellent customer service

ATS Keywords: Customer Service, Inventory, Equipment Operation, Telephone Orders

ASSUMPTION: Emphasizing experience in multitasking and communication will be advantageous in the application process.

🛠️ Tools & Technologies

• POS systems for order processing
• Inventory tracking software
• Telephone systems for order taking

ASSUMPTION: Familiarity with basic technology tools and equipment will be beneficial for the daily tasks involved.

👔 Cultural Fit Considerations

Company Values:

• Commitment to delivering high-quality products and services
• Focus on continuous innovation and improvement
• Emphasis on teamwork and community engagement

Work Style:

• Collaborative and team-oriented approach
• Customer-focused with dedication to service excellence
• Dynamic and adaptable health-paced work environment

Self-Assessment Questions:

• Do I enjoy interacting with a variety of customers?
• Am I comfortable working in a fast-paced environment?
• Can I effectively manage multiple tasks simultaneously?

ASSUMPTION: Applicants should have a willingness to engage with a diverse customer base and contribute to a positive team atmosphere.

⚠️ Potential Challenges

• Managing high customer volume during peak hours
• Ensuring high levels of cleanliness and safety
• Maintaining product quality amidst busy operations
• Adapting quickly to new processes and procedures

ASSUMPTION: Adaptability and resilience will be crucial for thriving in the fluctuating daily demands and expectations of the role.

📈 Similar Roles Comparison

• Comparable roles often found in other fast-food chains and retail settings
• Emphasis on customer service and inventory management
• Opportunities in roles such as Cashier, Retail Associate, or Food Service Worker

ASSUMPTION: Positions in similar sectors demand similar skill sets focusing on customer satisfaction and operational efficiency.

📝 Sample Projects

• Organizing and conducting inventory checks
• Improving efficiency in product preparation
• Enhancing telephone order handling processes

ASSUMPTION: These projects aim to develop understanding and improve processes related to inventory management and customer interaction.

❓ Key Questions to Ask During Interview

• What are the biggest challenges faced by customer service representatives here?
• What metrics are used to evaluate success in this role?
• How does the team handle peak order times?
• What growth opportunities are available for customer service staff?
• How does Domino's support ongoing training and development?

ASSUMPTION: Asking these questions will showcase the candidate's interest in the job and understanding of its demands.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare for a potential in-person interview at the store location
• Research Domino's customer service ethos and store operations
• Follow up with an email expressing your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.