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Customer Service Rep(09306) - 744 1st Street

Domino's
Full-time
On-site
Holloman AFB, New Mexico, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(09306) - 744 1st Street

πŸ”Ή Company: Domino's

πŸ”Ή Location: Holloman AFB, New Mexico, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Interacting with customers in a fast-paced environment
  • Providing excellent customer service
  • Utilizing computer skills for daily tasks
  • Applying good math skills to handle transactions

ASSUMPTION: This role will primarily focus on customer interaction and service delivery in a quick-serve setting, given the reputation of Domino's as a leading pizza delivery company.

πŸ“‹ Key Responsibilities

βœ… Interact with customers to fulfill orders and address inquiries

βœ… Provide support and problem resolution

βœ… Maintain high standards of customer service amidst high volume

ASSUMPTION: These responsibilities suggest the need to balance efficiency with quality customer service to meet Domino's standards.

🎯 Required Qualifications

Education: Must be at least 16 years of age

Experience: 0-2 years (entry-level role)

Required Skills:

  • Excellent communication skills
  • Basic computer proficiency
  • Good math skills

Preferred Skills:

  • Prior experience in a customer service role
  • Experience in the food service industry

ASSUMPTION: This entry-level position is designed to encourage young or new workers with minimal initial experience, which fits with its educational requirement.

πŸ’° Compensation & Benefits

Salary Range: Not specified; typically competitive within the fast-food sector in the region

Benefits:

  • Employee discounts
  • Flexible scheduling
  • Opportunities for advancement

Working Hours: 40 hours per week; potential for shifts and weekends

ASSUMPTION: Benefits are likely reflective of industry standards, focusing on flexible working conditions to accommodate a variety of applicant needs.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, specifically focusing on pizza delivery

Company Size: 10,001+ employees, providing a broad support network and growth opportunities

Founded: 1960, with a long-standing presence in the food service industry

Company Description:

  • Known for its fun and innovative approach
  • Drives technology advancements within the industry
  • Operates in approximately 17,100 stores worldwide

Company Specialties:

  • Pizza
  • Technology integration in order processing
  • Global market presence

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Given Domino's global reach and innovative reputation, employees likely benefit from a dynamic and well-supported work environment.

πŸ“Š Role Analysis

Career Level: Entry-level, suitable for those starting their career journey

Reporting Structure: Likely reports to a store manager or shift lead

Work Arrangement: On-site, requiring physical presence for customer interaction

Growth Opportunities:

  • Potential to advance to supervisory roles
  • Skill development through customer interaction
  • Experience in a globally recognized brand

ASSUMPTION: Given Domino's focus on internal promotions, there are likely numerous avenues for advancement from the customer service role.

🌍 Location & Work Environment

Office Type: Retail/Storefront

Office Location(s): Holloman AFB, New Mexico

Geographic Context:

  • Located within a military base, offering a unique customer base
  • Part of the Alamogordo metropolitan area
  • Surrounded by desert landscapes

Work Schedule: Requires flexibility, with potential evening, weekend, and holiday shifts

ASSUMPTION: The location within a military base suggests a specialized, diverse clientele familiar with fast service turnaround.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit application online
  • Initial phone or video screening
  • In-person interview with store manager

Key Assessment Areas:

  • Customer service potential and approach
  • Communication effectiveness
  • Problem-solving skills under pressure

Application Tips:

  • Highlight customer service experiences
  • Demonstrate reliability and teamwork
  • Be prepared to discuss availability and shift flexibility

ATS Keywords: Customer service, pizza delivery, communication, fast-paced

ASSUMPTION: The application process is designed to identify applicants who are service-oriented and can thrive in a fast-paced environment.

πŸ› οΈ Tools & Technologies

  • POS systems
  • Order tracking software
  • Communication tools (e.g., phone, chat)

ASSUMPTION: Familiarity with retail technology will enhance efficiency and effectiveness in daily tasks.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to customer satisfaction
  • Innovation and technology-driven services
  • Team spirit and collaboration

Work Style:

  • Fast-paced and dynamic
  • Customer-focused
  • Collaborative and supportive environment

Self-Assessment Questions:

  • Do I enjoy interacting with diverse customer groups?
  • Can I maintain composure in fast-paced situations?
  • Am I open to shift work and varying schedules?

ASSUMPTION: A successful candidate will align with Domino's innovative and customer-centric culture.

⚠️ Potential Challenges

  • Managing customer expectations during peak hours
  • Adapting to diverse customer needs and queries
  • Balancing multiple tasks efficiently
  • Maintaining performance during shift fluctuations

ASSUMPTION: High demand periods and diverse clientele may present significant challenges for less experienced candidates.

πŸ“ˆ Similar Roles Comparison

  • Retail associate roles in fast-food chains
  • Customer support positions in busy environments
  • Entry-level hospitality jobs with customer interaction focus

ASSUMPTION: This role is comparable to other entry-level customer service positions in quick-service industries.

πŸ“ Sample Projects

  • Participating in promotional events or campaigns
  • Assisting in inventory management and restocking
  • Supporting digital order optimization strategies

ASSUMPTION: While direct project work may be limited, involvement in special initiatives is possible.

❓ Key Questions to Ask During Interview

  • What does a typical day look like for this role?
  • How does Domino's handle peak service times?
  • What training opportunities are available for new employees?
  • How are exceptional performance and service recognized?
  • Can you describe the team dynamics and work culture?

ASSUMPTION: These questions help clarify the role’s expectations and the workplace environment.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare your resume highlighting relevant skills
  • Be ready for a phone or video interview
  • Gather references that can attest to your customer service abilities
  • Follow up post-interview to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.