Customer Service Rep(09308)129 Clayton Road

📌 Core Information

🔹 Job Title: Customer Service Representative (09308) 129 Clayton Road

🔹 Company: Domino's

🔹 Location: Raton, New Mexico, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers in a fast-paced environment
• Utilizing excellent communication skills to assist customers
• Applying basic computer knowledge in customer interactions
• Engaging with customers effectively using good math skills

ASSUMPTION: The job overview suggests a role that requires a proactive approach to customer service, where candidates should balance computer skills with interpersonal skills.

📋 Key Responsibilities

✅ Interact with customers to provide assistance and support

✅ Employ excellent communication skills to resolve customer inquiries

✅ Work in a fast-paced environment while maintaining quality service

ASSUMPTION: The primary responsibilities revolve around customer interaction, with an emphasis on maintaining quality and efficiency.

🎯 Required Qualifications

Education: Must be at least 16 years old

Experience: 0-2 years of experience in a similar role

Required Skills:

• Excellent communication skills
• Basic computer experience
• Good math skills

Preferred Skills:

• Customer service experience in fast-paced environments
• Proficiency with customer management software

ASSUMPTION: Candidates are expected to quickly learn and adapt to the fast-paced work setting, with additional value for those having direct customer service experience.

💰 Compensation & Benefits

Salary Range: Not specified, typically based on industry standards and region

Benefits:

• Employee discounts
• Flexible scheduling
• Opportunities for professional development

Working Hours: 40 hours per week, with potential need for flexibility during peak times

ASSUMPTION: Compensation details are industry-standard, and benefits may include general employee perks like discounts and scheduling flexibility.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating robust organizational structure and opportunities

Founded: 1960

Company Description:

• Global leader in pizza delivery services
• Innovative with technology in customer service
• Strong franchise and corporate teams committed to success

Company Specialties:

• Pizza
• Technology
• Marketing

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is a well-established company known for its emphasis on technological integration and customer satisfaction, providing a dynamic work environment.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Typically reports to a store manager or shift supervisor

Work Arrangement: On-site

Growth Opportunities:

• Potential to advance to supervisory roles
• Opportunities for skill development and training
• Possibility of transitioning into other departments

ASSUMPTION: This role is suited for those looking to start and grow their careers within a dynamic retail environment.

🌍 Location & Work Environment

Office Type: Retail store

Office Location(s): 129 Clayton Road, Raton, New Mexico

Geographic Context:

• Located in Raton, a small town with a community-driven atmosphere
• Access to local amenities and services
• Part of a network of Domino's stores

Work Schedule: Flexible, including evenings and weekends

ASSUMPTION: Employees may enjoy a community-centric workspace with varied shifts, ideal for individuals seeking flexibility.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with a manager

Key Assessment Areas:

• Communication skills
• Problem-solving abilities
• Customer service orientation

Application Tips:

• Highlight experience in customer service roles
• Showcase adaptability and readiness to work in a fast-paced environment
• Emphasize communication and interpersonal skills

ATS Keywords: Customer Service, Communication, Fast-paced, Domino's

ASSUMPTION: The application process is straightforward but competitive, emphasizing communication and customer service prowess.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Customer Relationship Management (CRM) tools
• Basic office software (e.g., Microsoft Office)

ASSUMPTION: Tools mentioned are common in retail-oriented roles and essential for efficient customer service delivery.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Community engagement
• Innovation

Work Style:

• Team-oriented
• Fast-paced
• Solution-focused

Self-Assessment Questions:

• Are you comfortable working in a fast-paced environment?
• Do you enjoy interacting with customers daily?
• Can you handle multiple tasks while maintaining quality service?

ASSUMPTION: Candidates aligned with company values will likely thrive and find fulfillment in their role.

⚠️ Potential Challenges

• Managing high volumes of customer interactions
• Maintaining composure during busy periods
• Adapting to diverse customer needs
• Balancing service quality with efficiency

ASSUMPTION: Challenges reflect typical scenarios encountered in high-traffic retail environments.

📈 Similar Roles Comparison

• Similar entry-level positions in retail offer comparable customer interaction experiences
• Other fast-food or quick-service restaurants have similar operational conditions
• Opportunities for skill transfer to other customer service roles

ASSUMPTION: Comparison draws on shared skill requirements in customer service-oriented roles.

📝 Sample Projects

• Participating in community engagement events hosted by Domino's
• Assisting in store promotions or product launches
• Collaborating on team-driven service improvement plans

ASSUMPTION: Projects reflect opportunities for employees to engage beyond standard customer service tasks.

❓ Key Questions to Ask During Interview

• How does Domino's support career growth for customer service representatives?
• What measures are in place to handle customer complaints effectively?
• What is the team dynamic like at this location?
• How are shift schedules typically arranged?
• What ongoing training opportunities are available?

ASSUMPTION: Questions aim to provide insights into career progression and day-to-day operations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights customer service and communication skills
• Prepare to discuss past experiences with customer interactions
• Review Domino's mission and values before interviews
• Stay informed about flexible scheduling possibilities

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.