Customer Service Rep(09325) - 512 E. Edinburg Ave.

📌 Core Information

🔹 Job Title: Customer Service Rep (09325)

🔹 Company: Domino's

🔹 Location: 512 E. Edinburg Ave., Elsa, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service with a friendly demeanor
• Supporting operational tasks and maintaining efficiency
• Opportunity for career growth within the company
• Flexible engagement: full-time or part-time possibilities based on availability

ASSUMPTION: This role prioritizes customer interactions and operational support, with potential for professional advancement. Flexibility in job engagement suggests adaptation to varying applicant needs.

📋 Key Responsibilities

✅ Operate all equipment necessary for role execution

✅ Stock and organize ingredients from delivery to storage areas

✅ Prepare products according to company standards

✅ Receive and process telephone orders accurately

✅ Conduct inventory checks and complete paperwork as required

✅ Clean and maintain equipment and premises regularly

ASSUMPTION: Responsibilities emphasize maintaining the operational flow of the store and ensuring customer satisfaction, necessitating multi-tasking and organization.

🎯 Required Qualifications

Education: Not specified, but typical entry requirements include a high school diploma or equivalent

Experience: No prior experience needed; on-the-job training provided

Required Skills:

• Basic mathematical skills for monetary transactions
• Effective verbal and written communication
• Teamwork and collaboration ability

Preferred Skills:

• Previous customer service experience
• Familiarity with inventory management systems

ASSUMPTION: While specific educational background is not required, fundamental math and communication skills are essential for day-to-day activities.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, entry-level roles in fast-food services offer competitive hourly wages, with potential for performance-based increases.

Benefits:

• On-the-job training and skill development
• Career growth opportunities into management roles
• Employee discounts on products

Working Hours: 40 hours per week; flexibility based on store needs and employee availability

ASSUMPTION: The benefits emphasize skill development and career progression, alongside practical perks for employees.

📌 Applicant Insights

🔍 Company Context

Industry: Domino's operates within the fast-food and restaurant industry, emphasizing speed, customer service, and quality.

Company Size: 10,001+ employees, indicating a large organization with ample resources and potential career paths for growth.

Founded: 1960, showcasing a long-standing reputation in the pizza delivery market

Company Description:

• Globally recognized for pizza delivery excellence
• Innovative approach with technology integration
• Focused on employee engagement and customer satisfaction

Company Specialties:

• Pizza
• Technology advancements in food delivery
• Advertising and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company's global presence and large workforce suggest stability and diverse opportunities for roles across various locations.

📊 Role Analysis

Career Level: Entry-level position, suitable for individuals beginning their career journey or seeking part-time opportunities.

Reporting Structure: Customer Service Representatives typically report to store and shift managers.

Work Arrangement: Predominantly on-site to facilitate direct customer interaction and store operations.

Growth Opportunities:

• Promotion to supervisory and management positions
• Cross-functional exposure within store operations
• Potential for lateral moves into different company departments or roles

ASSUMPTION: The role offers structured pathways for career advancement, primarily progressing towards managerial responsibilities.

🌍 Location & Work Environment

Office Type: Store-based setting focusing on fast-paced service and teamwork

Office Location(s): Based in Elsa, Texas

Geographic Context:

• Part of a small but vibrant community with opportunities to engage with local customers
• Proximity to regional landmarks and residential areas
• Accessible by local transport routes

Work Schedule: Flexible hours, accommodating shifts that may include evenings and weekends

ASSUMPTION: Location provides a community-centered work environment, promoting interaction with local clientele and offering stability.

💼 Interview & Application Insights

Typical Process:

• Submit online application through company careers site
• Initial phone screening by HR or store manager
• In-person interview at the specified store location

Key Assessment Areas:

• Interpersonal and customer service skills
• Ability to handle various tasks and responsibilities
• Adaptability to fast-paced environments

Application Tips:

• Emphasize flexibility and eagerness to learn
• Prepare examples of past teamwork experiences
• Highlight any previous customer service roles or relevant skills

ATS Keywords: Customer Service, Order Processing, Communication Skills, Teamwork

ASSUMPTION: The application process is straightforward, emphasizing readiness for a dynamic work setting.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Inventory management software
• Communication tools and phone systems

ASSUMPTION: Familiarity with these tools enhances operational efficiency and service quality, even if not mandatory for entry-level applicants.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and service excellence
• Innovation in customer engagement and delivery
• Teamwork and collaboration as core tenets

Work Style:

• Energetic and customer-focused
• Adaptable to changing role demands
• Goal and results-oriented

Self-Assessment Questions:

• Do you thrive in fast-paced, team-oriented environments?
• Are you attentive to detail and capable of multitasking?
• Can you effectively engage with diverse customer groups?

ASSUMPTION: Emphasizing interpersonal skills and adaptability ensures alignment with company culture and role requirements.

⚠️ Potential Challenges

• Managing high customer volume during peak hours
• Balancing multiple tasks efficiently
• Adapting to varying customer service demands
• Maintaining quality under pressure

ASSUMPTION: Overcoming challenges requires strong situational awareness and resilience to maintain service quality.

📈 Similar Roles Comparison

• Typically requires similar skills to roles in retail or fast food
• Emphasizes customer interaction compared to warehousing roles
• Offers greater personal engagement than remote customer service positions

ASSUMPTION: Similar positions in the industry focus on customer service excellence, often in high-energy environments.

📝 Sample Projects

• Organizing a store-wide promotional event
• Implementing a new inventory tracking system
• Participating in a community outreach initiative

ASSUMPTION: Projects typically relate to store operations and community engagement, enhancing both skills and visibility within the company.

❓ Key Questions to Ask During Interview

• What are the key performance indicators for success in this role?
• Can you describe a typical workday for this position?
• How does Domino's support growth and development in customer service roles?
• What attributes do you consider crucial for this position?
• How is employee feedback integrated into operational improvements?

ASSUMPTION: Asking these questions highlights applicant interest in role success and company culture, which can make a positive impression.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Attach a resume highlighting relevant experience
• Provide references if requested by the recruiter
• Prepare for potential interviews by reviewing company values and service expectations
• Follow up with HR or the recruiting office about application status

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.