Customer Service Rep(09352) - 228 W. Main St

📌 Core Information

🔹 Job Title: Customer Service Rep(09352) - 228 W. Main St

🔹 Company: Domino's

🔹 Location: Denison, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all store equipment effectively and safely
• Stocking ingredients efficiently from delivery to storage areas
• Preparing products according to specifications
• Processing telephone orders and managing customer interactions

ASSUMPTION: The job overview emphasizes a hands-on role requiring physical presence and involves multitasking across different areas such as equipment operation, inventory management, and customer interactions.

📋 Key Responsibilities

✅ Operate all equipment safely and efficiently

✅ Stock ingredients from delivery to storage areas, work areas, and walk-in coolers

✅ Prepare products as per guidelines

✅ Receive and process telephone orders effectively

✅ Take regular inventory and complete necessary paperwork

✅ Clean equipment and facilities daily

ASSUMPTION: Responsibilities are assumed to be divided equally among team members, requiring flexibility to adapt to daily operational needs.

🎯 Required Qualifications

Education: Not specified

Experience: Suitable for individuals with little to no prior experience; 0-2 years is accepted

Required Skills:

• Customer Service
• Inventory Management
• Equipment Operation

Preferred Skills:

• Telephone Order Processing
• Basic cleaning and maintenance skills

ASSUMPTION: Entry-level skills are targeted, with an emphasis on interpersonal and practical abilities that can be applied immediately with minimal training.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive for entry-level positions in the local market

Benefits:

• On-the-job training
• Opportunities for advancement
• Employee discounts on products

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Benefits are assumed to include typical industry offerings for hourly employees, focusing on immediate perks such as discounts and opportunities for further training.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating a large, globally recognized presence

Founded: 1960, with a long history of innovation and expansion

Company Description:

• Global leader in pizza delivery with a passion for quality
• Innovative workplace fostering new technology and ideas
• Extensive network of franchise and corporate locations

Company Specialties:

• Pizza
• Marketing
• Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is assumed to offer robust support and development within a dynamic sector, relying on a proven operational framework.

📊 Role Analysis

Career Level: Entry-level, offering foundational growth opportunities

Reporting Structure: Reports to Store Manager and works collaboratively with other team members

Work Arrangement: Primarily on-site, requiring physical presence

Growth Opportunities:

• Advancement to supervisory roles
• Skill development in customer service and food industry operations
• Networking within a major global brand

ASSUMPTION: Career advancement is feasible with demonstrated performance and dedication, typical for large retail chains.

🌍 Location & Work Environment

Office Type: Store-based, customer-facing

Office Location(s): Domino’s location at 228 W. Main St, Denison, TX

Geographic Context:

• Located in a thriving community with local business support
• Accessible to public transport and commuting options
• Proximity to residential and commercial areas

Work Schedule: Typical work schedule includes rotating shifts with potential for evening and weekend hours

ASSUMPTION: The work environment is assumed to be fast-paced and interactive, requiring active engagement with staff and customers.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via company website
• Phone or in-person interview with the hiring manager
• Assessment of practical skills and customer service aptitude

Key Assessment Areas:

• Communication and interpersonal skills
• Adaptability to dynamic work environments
• Basic inventory and equipment handling proficiency

Application Tips:

• Highlight customer service skills and any experience with similar tasks
• Emphasize availability and willingness to work flexible hours
• Prepare to discuss scenarios showcasing problem-solving abilities

ATS Keywords: Customer Service, Inventory Management, Equipment Operation, Telephone Orders, Teamwork

ASSUMPTION: The selection process is likely straightforward, focused on evaluating attitude and readiness for entry-level job requirements.

🛠️ Tools & Technologies

• Standard food service equipment
• Point of Sale (POS) systems
• Inventory management software

ASSUMPTION: Familiarity with basic restaurant operation tools and systems is beneficial but training will be provided on job-specific technologies.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and innovation
• Emphasis on teamwork and collaboration
• Passion for customer satisfaction

Work Style:

• Hands-on, energetic
• Customer-oriented approach
• Flexibility in managing diverse tasks

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Can I maintain a positive attitude while performing repetitive tasks?
• Do I work well in team settings?

ASSUMPTION: A positive, proactive attitude and customer-centric mindset are cultural hallmarks essential for success in this role.

⚠️ Potential Challenges

• Managing high volumes of customer orders during peak hours
• Balancing multiple responsibilities simultaneously
• Maintaining equipment and operational standards consistently
• Dealing with diverse customer queries and complaints

ASSUMPTION: Challenges commonly associated with high-traffic customer service roles involve durability in high-pressure situations and effective time management.

📈 Similar Roles Comparison

• Opportunities for career growth may be more structured compared to smaller businesses
• Greater access to corporate resources and training programs
• Varied interaction levels due to different store traffic and locations

ASSUMPTION: Similar roles in larger chains may provide more structured experiences but less personalized work environments.

📝 Sample Projects

• Organizing an in-store promotional event
• Implementing a new inventory tracking system
• Developing a team schedule to improve efficiency

ASSUMPTION: Projects are likely to focus on operational improvements and customer engagement strategies.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this position?
• How is success measured for this role?
• Can you describe the training program and support available?
• What opportunities for growth are available within the company?
• How does the team collaborate to handle peak periods?

ASSUMPTION: Questions should aim to clarify expectations and explore growth, learning, and operational dynamics.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experiences
• Include references from past employers if applicable
• Practice responses to common customer service scenarios
• Follow up with the company post-application submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.