Customer Service Rep(09381) - 606 S Robinson Drive, Suite A Robinson

📌 Core Information

🔹 Job Title: Customer Service Rep(09381) - 606 S Robinson Drive, Suite A Robinson

🔹 Company: Domino's

🔹 Location: Robinson, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to take and process orders accurately
• Preparing food and beverages following company guidelines
• Maintaining cleanliness and hygiene standards in the store
• Handling cash transactions and stock management effectively

ASSUMPTION: This role demands a balance between customer interaction and operational tasks. The description suggests a fast-paced environment that requires multitasking skills.

📋 Key Responsibilities

✅ Take and process telephone orders accurately and efficiently

✅ Prepare products and manage ingredients from storage to work areas

✅ Maintain cleanliness of equipment and facility, performing routine cleaning tasks

✅ Operate all store equipment safely and efficiently

✅ Take inventory, restock items, and complete associated paperwork

ASSUMPTION: Responsibilities suggest a dynamic work environment requiring adaptability. The role seems designed to offer opportunities for learning and potential advancement.

🎯 Required Qualifications

Education: Not specified (minimum age requirement: 16 years)

Experience: No prior experience required; entry-level position

Required Skills:

• Strong communication skills
• Basic math skills for handling transactions
• Ability to operate a computer and other store equipment
• High degree of customer interaction and engagement

Preferred Skills:

• Teamworking abilities
• Problem-solving skills

ASSUMPTION: Qualifications indicate an entry-level position, with training provided on the job. Emphasis is on personal skills over formal education.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligned with industry standards for entry-level positions

Benefits:

• Employee discounts on meals
• Flexible working schedules
• Opportunities for career advancement

Working Hours: 40 hours per week, with part-time schedules available

ASSUMPTION: While precise compensation details aren't provided, the job likely offers competitive wages typical for customer service roles in the fast-food industry, alongside flexible scheduling benefits.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry, specifically focused on pizza delivery and innovation

Company Size: 10,001+ employees, indicating a large organization with abundant resources and support systems

Founded: 1960, with a long history of innovation and growth in the food service market

Company Description:

• A global leader in pizza delivery, known for innovation in technology and food service
• Focuses on customer satisfaction and employee growth
• Operates over 17,100 stores in 90+ markets worldwide

Company Specialties:

• Pizza and sandwiches
• Data analytics and digital marketing
• Technological innovation and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's success and reach suggest a stable environment with potential for career advancement and professional development.

📊 Role Analysis

Career Level: Entry-level; designed for individuals starting their careers or seeking part-time work

Reporting Structure: Reports to store management (potential advancement to supervisory roles)

Work Arrangement: On-site, with potential shifts across all operational hours

Growth Opportunities:

• Possibility of transitioning into management roles within stores
• Potential to expand into corporate or franchisee roles
• Career advancement through performance and experience

ASSUMPTION: The role appears to offer broad scope for professional growth within the company, giving employees a platform to develop critical skills in service and management.

🌍 Location & Work Environment

Office Type: Domino's store outlet with direct customer service interaction

Office Location(s): 606 S Robinson Drive, Suite A, Robinson, TX

Geographic Context:

• Located in a suburban neighborhood conducive to family living
• Access to local amenities and transport links
• Part of a vibrant local community with a regular customer base

Work Schedule: Flexible schedules tailored to accommodate full-time or part-time commitments

ASSUMPTION: Location and work environment seem designed to appeal to those seeking local service opportunities with flexible hours.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the company website
• Initial screening interview with recruitment personnel
• In-person interview with store management

Key Assessment Areas:

• Customer service skills and attitudes
• Problem-solving capabilities
• Ability to work in a team-oriented environment

Application Tips:

• Highlight any customer service experience in your resume
• Demonstrate flexibility and willingness to learn in interviews
• Prepare examples of past teamwork experiences or challenges

ATS Keywords: Customer Service, Communication, Teamwork, Cash Handling, Food Prep

ASSUMPTION: The hiring process seems structured to identify candidates with potential for immediate contribution and long-term growth within the company.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Pizza preparation equipment
• Order processing software

ASSUMPTION: Familiarity with typical restaurant tools and POS systems will be advantageous, though training is likely provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Emphasis on team collaboration
• Innovation and continuous improvement

Work Style:

• Fast-paced and dynamic
• Driven by results and customer feedback
• Team-oriented with focus on cooperation and mutual support

Self-Assessment Questions:

• Can you manage multiple tasks efficiently in a fast-paced environment?
• How do you handle customer complaints and feedback?
• Do you value teamwork and shared goals?

ASSUMPTION: Candidates who thrive in high-energy settings and value teamwork will likely fit well in this role.

⚠️ Potential Challenges

• Managing high workload during peak times
• Adapting to sudden changes in work environment and temperature
• Handling customer complaints effectively
• Maintaining attention to detail under pressure

ASSUMPTION: The role might challenge those unaccustomed to fast-paced or physically demanding environments.

📈 Similar Roles Comparison

• Similar entry-level roles in fast-food or retail environments
• Comparable advancement opportunities as seen in large franchise operations
• Customer-facing roles requiring similar skillsets in hospitality sectors

ASSUMPTION: This role is comparable to other customer service positions in large, dynamic retail or food service environments.

📝 Sample Projects

• Implementing a new order processing system at peak times
• Organizing in-store promotional events
• Improving customer feedback response times through training initiatives

ASSUMPTION: Practical projects are likely team-driven with a focus on enhancing customer service and operational efficiency.

❓ Key Questions to Ask During Interview

• What does success look like in this role?
• How does Domino's support career development for entry-level employees?
• What challenges are common in this position and how are they addressed?
• How does the store manage peak operational times?
• What are the opportunities for advancement within the store or company?

ASSUMPTION: Relevant questions would probe opportunities for growth, support mechanisms from Domino's, and daily operational dynamics.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume is up-to-date and highlights relevant experience
• Prepare for potential interviews by researching company culture
• Highlight flexibility and eagerness to learn in your application
• Follow up with a thank you note after interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.