Customer Service Rep(09389) - 33444 Havlik Road

📌 Core Information

🔹 Job Title: Customer Service Rep(09389) - 33444 Havlik Road

🔹 Company: Domino's

🔹 Location: Scappoose, Oregon, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging in a fast-paced work environment
• Offering a flexible work schedule, primarily nights and weekends
• Opportunity to work 2-5 days a week, 2-8 hours per day
• Providing excellent customer service with a focus on teamwork and independent tasks

ASSUMPTION: The emphasis on flexible schedules suggests that the role is suitable for those seeking work-life balance, potentially appealing to students or individuals looking for part-time opportunities.

📋 Key Responsibilities

✅ Taking customer orders

✅ Preparing customer orders

✅ Performing cash handling duties

✅ Completing janitorial tasks

ASSUMPTION: The role requires multitasking across customer service and operational tasks, likely necessitating a proactive approach to handle busy periods efficiently.

🎯 Required Qualifications

Experience: Experience in quick service restaurants is helpful but not required.

Required Skills:

• Customer Service
• Cash Handling
• Teamwork
• Independence

Preferred Skills:

• Prior experience in food service
• Basic janitorial skills

ASSUMPTION: Given the low barrier to entry regarding experience, the role is likely targeted at entry-level job seekers or those looking to switch to customer service work.

💰 Compensation & Benefits

Salary Range: Not specified; typical hourly rates for similar roles range from $12 to $15 per hour

Benefits:

• Potential for flexible work hours
• Opportunity to gain experience in customer service
• EEO guideline compliance ensures a fair workplace environment

Working Hours: 20 hours per week with flexible shifts

ASSUMPTION: The listing lacks explicit salary details, possibly due to varied rates depending on experience or location. Verification during the interview process is advisable.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating a large, established company with extensive resources and support systems

Founded: 1960

Company Description:

• Domino’s is a leading brand with a strong foothold in the global market.
• Known for innovation in technology and menu offerings.
• Strong community presence with over 17,100 stores worldwide.

Company Specialties:

• Pizza
• Sandwiches
• Digital innovations

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's large scale likely provides growth opportunities; candidates interested in career progression within hospitality may find this attractive.

📊 Role Analysis

Career Level: Entry-level position

Reporting Structure: Typically reports to the store manager or shift lead

Work Arrangement: Primarily on-site with potential for flexible scheduling

Growth Opportunities:

• Opportunities to progress to supervisory or management roles
• Possibility to transition into different departments within Domino's
• Access to a global brand's training and development resources

ASSUMPTION: The entry-level nature suggests that ambitious employees can see planned career growth within the organization.

🌍 Location & Work Environment

Office Type: Retail food service environment

Office Location(s): 33444 Havlik Road, Scappoose, Oregon

Geographic Context:

• Scappoose offers a small-town environment with close community interactions.
• Accessible due to its proximity to major routes; beneficial for student and part-time workers.
• Local population may contribute to frequent repeat customers, building a loyal customer base.

Work Schedule: Primarily evenings and weekends with some daytime shifts available

ASSUMPTION: This job would be well-suited for those residing close to the location due to the necessity of on-site work.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via company website
• Phone screening by HR or store manager
• In-person interview at store location

Key Assessment Areas:

• Customer service acumen
• Ability to handle cash accurately
• Adaptability to shift patterns

Application Tips:

• Emphasize customer service experience in your resume.
• Be ready to demonstrate cash handling skills.
• Prepare to discuss availability and willingness to work flexible shifts.

ATS Keywords: Customer Service, Cash Handling, Teamwork, Fast-paced Environment

ASSUMPTION: The process is typical for retail roles, intending to assess both technical skills and cultural fit with the fast-paced and customer-centric environment.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Order management software
• Food safety tools

ASSUMPTION: Familiarity with basic computers and POS systems would be beneficial but training is often provided.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Teamwork and collaboration
• Continuous improvement and innovation

Work Style:

• Fast-paced and adaptable
• Friendly and service-oriented
• Team-focused with independence

Self-Assessment Questions:

• Do I enjoy interacting with customers?
• Am I comfortable working in a fast-paced environment?
• Can I handle responsibilities independently while contributing to a team?

ASSUMPTION: The company's cultural emphasis on innovation and customer engagement suggests a dynamic and progressive work atmosphere.

⚠️ Potential Challenges

• Handling high volumes of orders during peak times
• Maintaining high energy and positive attitude for extended hours
• Managing varied shift patterns including weekends and nights
• Ensuring accuracy with orders and cash handling under pressure

ASSUMPTION: Challenges are consistent with the nature of quick-service roles, emphasizing the need for adaptability and resilience.

📈 Similar Roles Comparison

• Similar roles in other quick-service restaurants may not offer as much training or growth potential.
• Other chains might offer different benefits in terms of employee discounts or meal provisions.
• Domino’s is a well-known brand which can be advantageous on a resume.

ASSUMPTION: Comparison with similar roles suggests Domino's emphasis on flexibility and brand recognition offers a competitive advantage.

📝 Sample Projects

• Managing and executing promotional campaigns within the store
• Implementing new customer service techniques
• Participating in training sessions for new employees

ASSUMPTION: Sample projects are inferred based on common practices within similar roles, focusing on continuous improvement and promotional engagement.

❓ Key Questions to Ask During Interview

• What opportunities for growth exist within the store or company?
• Can you describe a typical day in this role?
• What are the key challenges faced by team members in this position?
• How does the store measure customer service success?
• What training programs are available for skill development?

ASSUMPTION: Inquiring about growth opportunities and challenges can help gauge how the role aligns with personal career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant customer service and cash handling experience
• Be ready for a potential phone screening
• Check availability for scheduling an in-person interview
• Consider obtaining a Food Handlers Card in advance

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.