Customer Service Rep(09400) - 934 Daleville Ave

📌 Core Information

🔹 Job Title: Customer Service Rep (09400) - 934 Daleville Ave

🔹 Company: Domino's

🔹 Location: Daleville, Alabama, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Managing and processing orders efficiently
• Maintaining store cleanliness and order accuracy
• Participating in team collaboration for store success

ASSUMPTION: This role is heavily centered around direct customer interactions, which are essential for order processing and customer satisfaction.

📋 Key Responsibilities

✅ Operate equipment safely and efficiently

✅ Stock ingredients and manage inventory areas

✅ Prepare food products and ensure quality standards

✅ Receive and process telephone orders

✅ Clean equipment and facilities regularly

✅ Deliver pizzas and promotional materials as needed

ASSUMPTION: Delivery tasks may also involve handling cash transactions and adhering to safety protocols.

🎯 Required Qualifications

Education: Not specified

Experience: Experience is not specifically required, but prior customer service experience is beneficial.

Required Skills:

• Customer service and communication skills
• Basic math abilities
• Teamwork and problem-solving skills

Preferred Skills:

• Previous experience in a similar role
• Adaptability and multitasking

ASSUMPTION: The position emphasizes interpersonal skills, given the customer-facing nature of the job.

💰 Compensation & Benefits

Salary Range: Not specified, but competitive within the industry

Benefits:

• Flexible schedules accommodating personal and academic commitments
• Opportunities for career advancement within the company
• Employee discounts on products

Working Hours: Approximately 40 hours per week with flexibility for part-time arrangements

ASSUMPTION: Benefits likely include typical offerings for part-time retail roles, such as discounts and flexible scheduling.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically fast food and pizza delivery

Company Size: 10,001+ employees, indicating a large organizational structure with many growth opportunities

Founded: 1960, with a strong history and well-established brand presence

Company Description:

• Global leader in pizza delivery with an innovative approach
• Focus on technology and menu diversification
• Committed to customer satisfaction and employee growth

Company Specialties:

• Pizza and sandwiches
• Marketing and technology
• Data analytics and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino’s reputation for innovation and expansion provides diverse career paths within the company.

📊 Role Analysis

Career Level: Entry-level, ideal for starting a retail or customer service career

Reporting Structure: Reports to store management and works closely with other team members

Work Arrangement: On-site with potential for advancement to managerial roles

Growth Opportunities:

• Promotion to managerial positions
• Development of customer service expertise
• Potential to transition into corporate roles

ASSUMPTION: The company’s emphasis on internal promotions suggests clear pathways for growth.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 934 Daleville Ave, Daleville, AL

Geographic Context:

• Daleville is a small town, fostering a community-based work atmosphere
• Proximity to local amenities offers convenience for employees
• Loyal customer base within the region

Work Schedule: Predominantly evenings and weekends to meet peak customer demand

ASSUMPTION: Work schedules are likely to vary based on store needs and employee availability.

💼 Interview & Application Insights

Typical Process:

• Initial application submission online
• Phone screening with HR or store manager
• In-person interview focusing on customer service scenarios

Key Assessment Areas:

• Customer interaction skills
• Adaptability in fast-paced settings
• Ability to work as part of a team

Application Tips:

• Emphasize any prior customer service experience
• Demonstrate flexibility with working hours
• Research the company values and culture prior to the interview

ATS Keywords: Customer service, teamwork, adaptability, communication, hospitality

ASSUMPTION: The interview process likely assesses fit with the dynamic and customer-oriented environment.

🛠️ Tools & Technologies

• Point of sale (POS) systems
• Telecommunication devices for order processing
• Delivery management and navigation tools

ASSUMPTION: Familiarity with basic technology is important for efficient order taking and delivery.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Diversity and inclusion in the workplace
• Continuous improvement and innovation

Work Style:

• Fast-paced and team-oriented
• Focus on multitasking and efficiency
• Strong emphasis on communication and collaboration

Self-Assessment Questions:

• Am I comfortable working in a fast-moving environment?
• Do I enjoy interacting with customers on a regular basis?
• Am I open to working varied shifts, including evenings and weekends?

ASSUMPTION: Candidates who thrive in dynamic environments with customer interaction will likely excel.

⚠️ Potential Challenges

• Handling high volumes of orders during peak hours
• Adapting to varied customer needs and preferences
• Maintaining enthusiasm in repetitive tasks
• Balancing shifts with personal commitments

ASSUMPTION: The role requires resilience and adaptability to manage typical retail pressures.

📈 Similar Roles Comparison

• Compared to other retail roles, this position offers more interaction with food preparation
• Opportunity for quick career progression compared to similar entry-level jobs
• Enhanced ability to develop customer service skill set

ASSUMPTION: Similar roles in the fast-food sector may not provide the same growth opportunities.

📝 Sample Projects

• Assisting in store promotions and marketing
• Collaborating on internal process improvements
• Training new hires in operations and customer service standards

ASSUMPTION: Employees may be involved in projects promoting operational efficiency and customer engagement.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a customer service representative?
• How does Domino’s support employee growth and development?
• What are the most significant challenges new employees face?
• Can you describe the team dynamics in this store location?
• How is performance typically evaluated?

ASSUMPTION: These questions target a deeper understanding of role expectations and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino’s career portal
• Prepare for a brief phone screening to go over your application
• Attend an in-person interview with the hiring manager
• Demonstrate your customer service skills through role-play scenarios
• Follow up with a thank-you note to reinforce your interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.