📌 Core Information
🔹 Job Title: Customer Service Representative (09422) - 1416 W Orem Dr
🔹 Company: Domino's
🔹 Location: Houston, Texas, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Sun Mar 30 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Providing exceptional customer service by processing orders accurately and efficiently.
- Operating store equipment, including cash registers and ovens.
- Maintaining a clean and organized environment within the store.
- Assisting with inventory management and stock replenishment.
ASSUMPTION: This role requires high energy and a flexible schedule to work during peak hours, including evenings and weekends, based on customer demand.
📋 Key Responsibilities
✅ Operate all store equipment safely and effectively.
✅ Stock delivered ingredients from delivery area to storage and work areas.
✅ Prepare products following Domino's standards.
✅ Receive and process telephone and walk-in orders.
✅ Take inventory and complete associated paperwork regularly.
✅ Ensure cleanliness of equipment and facility on a daily basis.
ASSUMPTION: Responsibilities include multi-tasking and maintaining quality control to meet company standards.
🎯 Required Qualifications
Education: Not specified
Experience: 0-2 years in a customer service role preferred
Required Skills:
- Strong communication skills for verbal and written instructions
- Basic math skills for cash handling
- Ability to work in a fast-paced environment and manage stress effectively
Preferred Skills:
- Experience in food service or retail
- Team coordination skills
ASSUMPTION: Candidates should demonstrate a willingness to learn and adapt to various tasks within the store operations.
💰 Compensation & Benefits
Salary Range: Not specified. Typical entry-level customer service positions in the industry average around $10-$15 per hour.
Benefits:
- Employee discounts
- Flexible scheduling options
- Opportunities for career advancement within the company
Working Hours: Approximately 40 hours per week, may include evenings and weekends.
ASSUMPTION: Benefits package likely includes standard options common in the retail food industry, as well as opportunities for internal growth.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants
Company Size: Over 10,001 employees, offering a wide range of career advancement opportunities.
Founded: 1960
Company Description:
- Domino's is a leading global pizza delivery brand.
- Focused on innovation, such as technology-first solutions for customer convenience.
- Expanding presence with approximately 17,100 stores globally.
Company Specialties:
- Pizza, Sandwiches
- Technology and Data Analytics
- Marketing and Digital Advertising
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: Dominos has a strong emphasis on technology and innovation, which may suggest a dynamic work environment.
📊 Role Analysis
Career Level: Entry-level position suitable for individuals starting their career in customer service.
Reporting Structure: Reports directly to store management.
Work Arrangement: Primarily on-site in a fast-paced restaurant environment.
Growth Opportunities:
- Promotion to management positions based on performance.
- Potential progression to corporate or franchisee roles.
- Access to training programs for skill enhancement.
ASSUMPTION: Internal promotions are likely encouraged, fostering a supportive growth culture within the company.
🌍 Location & Work Environment
Office Type: On-site at a foodservice location.
Office Location(s): 1416 W Orem Dr, Houston, TX
Geographic Context:
- Located in a vibrant and diverse Houston neighborhood.
- Well-connected via public transportation options.
- Proximity to local amenities and services.
Work Schedule: Flexible hours, including nights and weekends as needed.
ASSUMPTION: The location offers a strategic advantage for local community engagement and potential customer base expansion.
💼 Interview & Application Insights
Typical Process:
- Submit an online application via Domino's career portal.
- Initial phone screening conducted by the hiring manager.
- In-person interview focusing on experience and situational responses.
Key Assessment Areas:
- Customer service aptitude and engagement skills.
- Problem-solving abilities and situational judgment.
- Teamwork and collaboration experiences.
Application Tips:
- Highlight any prior experience in customer-facing roles.
- Emphasize adaptability and willingness to learn.
- Showcase any leadership or teamwork roles in previous positions.
ATS Keywords: Customer service, teamwork, cash handling, communication, inventory management
ASSUMPTION: The application process values candidates who demonstrate enthusiasm for the brand and reliable work ethics.
🛠️ Tools & Technologies
- Computer systems for order entry and management
- Pizza-making equipment and tools
- Standard business communication tools (phones, calculators)
ASSUMPTION: Proficiency in using digital technology for order processing is essential in a customer service role.
👔 Cultural Fit Considerations
Company Values:
- Customer satisfaction as a priority
- Commitment to quality and consistency
- Emphasis on teamwork and cooperation
Work Style:
- Collaborative working in a team-oriented environment
- Fast-paced and adaptable work style
- Proactive problem-solving approach
Self-Assessment Questions:
- Am I comfortable working in a high-energy environment?
- Do I value teamwork and frequent customer interaction?
- Am I looking for flexible work hours with varied tasks?
ASSUMPTION: Cultural fit is critical, with an emphasis on customer service and team collaboration.
⚠️ Potential Challenges
- Handling potential high-stress situations during peak hours
- Balancing multiple tasks efficiently
- Maintaining high standards of quality and service
- Adapting to varying roles and responsibilities
ASSUMPTION: Successful candidates will need resilience and a positive attitude to thrive in a dynamic environment.
📈 Similar Roles Comparison
- Market roles in similar fast-food chains offer comparable salaries and benefits.
- Job responsibilities are generally consistent across the fast-food industry.
- Opportunities for advancement are often significant in larger franchises.
ASSUMPTION: The chosen role offers competitive opportunities due to the brand's established market presence.
📝 Sample Projects
- Organize a team event to promote customer engagement
- Develop quick-service strategies to improve order processing times
- Participate in store inventory management and cost control initiatives
ASSUMPTION: Sample projects focus on enhancing customer experience and operational efficiency.
❓ Key Questions to Ask During Interview
- What is the typical career path for customer service representatives at Domino's?
- How does the company handle peak-hour pressures?
- What training opportunities are available for new hires?
- How does Domino's measure success for this role?
- What is the team culture like in this location?
ASSUMPTION: The interview questions aim to provide insight into job growth, company support systems, and daily responsibilities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Ensure your resume highlights relevant experience and core skills
- Prepare for the interview by understanding Domino's customer service ethos
- Be ready to discuss examples of past teamwork and customer service experiences
- Follow up with a thank you note post-interview
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
