Customer Service Rep(09455) - 1514 Immokalee Rd Unit 102

📌 Core Information

🔹 Job Title: Customer Service Rep(09455) - 1514 Immokalee Rd Unit 102

🔹 Company: Domino's

🔹 Location: Naples, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025 02:56:06 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service by taking orders over the phone and in-store
• Maintaining a welcoming atmosphere by greeting customers within 8 seconds
• Supporting store operations through cash handling and assisting with pizza preparation
• Ensuring cleanliness and organization in the customer area and store overall

ASSUMPTION: The job overview suggests a balanced role between customer interaction and operational support, reflective of typical responsibilities in a fast-food retail environment.

📋 Key Responsibilities

✅ Taking orders over the phone and in person

✅ Greeting customers within 8 seconds

✅ Up-selling products and services

✅ Handling cash transactions

✅ Keeping the customer area clean and organized

✅ Assisting pizza makers with toppings and dough preparation

✅ Stocking ingredients and folding boxes

ASSUMPTION: Responsibilities entail multitasking in a dynamic setting, emphasizing customer interaction and store efficiency.

🎯 Required Qualifications

Education: Not specified; typically requires a high school diploma or equivalent

Experience: Preferred but not explicitly required; beneficial for candidates with customer service backgrounds.

Required Skills:

• Strong customer service skills
• Ability to handle cash accurately
• Good communication skills

Preferred Skills:

• Experience in fast-food or retail environments
• Familiarity with up-selling techniques

ASSUMPTION: While specific educational qualifications are not detailed, basic math and communication skills are presumed essential for the role.

💰 Compensation & Benefits

Salary Range: Not specified; industry average for similar roles in fast-food ranges between $10-15 per hour.

Benefits:

• Employee discounts
• Flexible scheduling
• Opportunities for career advancement

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Benefits likely align with typical fast-food positions, offering flexibility and potential for growth.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, globally recognized for innovation in pizza delivery

Company Size: 10,001+ employees, indicating a large organization with extensive resources and support.

Founded: 1960

Company Description:

• One of the top public restaurant brands worldwide
• Known for innovation in technology and menu offerings
• Operates approximately 17,100 stores in over 90 markets

Company Specialties:

• Pizza
• Marketing and Technology
• Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's offers a dynamic environment with a strong focus on innovation and customer satisfaction, beneficial for career progression.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals seeking to launch or advance in customer service domains.

Reporting Structure: Likely reports to the Store Manager or Assistant Manager

Work Arrangement: On-site, with potential scheduling flexibility

Growth Opportunities:

• Professional development in customer service
• Pathways to supervisory roles
• Skills advancement in sales and food preparation

ASSUMPTION: Role provides foundational experience with clear paths to higher-responsibility positions within the company or industry.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 1514 Immokalee Rd Unit 102, Naples, Florida

Geographic Context:

• Located in a busy commercial area of Naples
• Accessible to other shopping and dining venues
• Favorable climate and tourism-driven economy

Work Schedule: 40 hours per week, with potential weekend and evening shifts

ASSUMPTION: The location in Naples suggests a vibrant work environment with potential for high customer foot traffic.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or in-person interview
• Job offer and onboarding

Key Assessment Areas:

• Customer service demeanor
• Communication skills
• Ability to multitask

Application Tips:

• Highlight past customer service experience
• Demonstrate enthusiasm for working in a team
• Show flexibility in scheduling

ATS Keywords: Customer Service, Order Taking, Cash Handling, Up Selling, Cleaning

ASSUMPTION: The interview process likely prioritizes candidates who demonstrate strong interpersonal skills and a willingness to learn.

🛠️ Tools & Technologies

• POS (Point of Sale) systems
• Basic kitchen equipment for pizza preparation
• Inventory management tools

ASSUMPTION: Successful candidates should expect on-the-job training with the specified tools to ensure efficient operation.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Innovation
• Teamwork

Work Style:

• Fast-paced environment
• Collaborative and supportive
• Focused on customer satisfaction

Self-Assessment Questions:

• Do I enjoy interacting with customers regularly?
• Am I comfortable working in a fast-paced environment?
• Can I work effectively in a team setting?

ASSUMPTION: Candidates who thrive in dynamic, team-oriented settings will likely excel in this role.

⚠️ Potential Challenges

• Handling peak customer volumes
• Maintaining accuracy in fast-paced settings
• Balancing multiple tasks simultaneously
• Adapting to changing priorities

ASSUMPTION: Challenges are typical of high-traffic retail environments, necessitating adaptability and resilience.

📈 Similar Roles Comparison

• Comparison to other fast-food positions
• Comparable skill requirements in retail settings
• Overlapping responsibilities with roles in customer service

ASSUMPTION: Similar roles often share core customer service and operational elements, helping broaden career prospects.

📝 Sample Projects

• Improve up-selling strategies
• Develop a schedule for peak hours
• Create a new customer feedback initiative

ASSUMPTION: Sample projects would focus on enhancing efficiency, customer experience, and sales strategies within the store.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• What training opportunities are available?
• How does the team handle busy periods?
• What specific qualities are you looking for in a candidate?
• How is performance measured and reviewed?

ASSUMPTION: These questions target role-specific expectations and company culture alignment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experiences
• Practice common customer service interview questions
• Follow up with the hiring manager post-interview
• Remain attentive to emails or calls from the recruitment team

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.