Customer Service Rep(09530)- 46 East St

📌 Core Information

🔹 Job Title: Customer Service Rep(09530)- 46 East St

🔹 Company: Domino's

🔹 Location: Plainville, Connecticut, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing outstanding customer service
• Executing pizza-making duties with attention to quality
• Ensuring a friendly and productive environment
• Engaging in team operations and supporting store functions

ASSUMPTION: This role is entry-level, suitable for candidates at the beginning of their customer service careers, typically involving direct interactions with customers and hands-on food preparation tasks.

📋 Key Responsibilities

✅ Perform customer service duties efficiently

✅ Facilitate pizza-making and ensure product quality

✅ Maintain food and team member safety

✅ Operate store technology for smooth operations

ASSUMPTION: Responsibilities likely include multitasking between customer interactions and food preparation, which requires organizational skills and teamwork.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years

Required Skills:

• Customer service excellence
• Ability to maintain safety standards
• Operation of store technology

Preferred Skills:

• Experience in a fast-paced food service environment
• Previous experience with Domino’s operations

ASSUMPTION: Given the minimal experience requirement, this role likely emphasizes skills over formal education, providing on-the-job training for necessary technical skills.

💰 Compensation & Benefits

Salary Range: Not specified, typically entry-level compensation

Benefits:

• Flexible scheduling
• Discounts on menu items
• Eligibility for benefits based on hours worked

Working Hours: 40 hours per week with opportunities for overtime

ASSUMPTION: Compensation structures in similar roles offer competitive hourly wages typical for entry-level positions in the food service industry, with additional growth opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants – a fast-paced industry offering growth for customer-centric individuals

Company Size: Over 10,001 employees, offering a broad network and numerous career pathways

Founded: 1960

Company Description:

• Global leader in pizza delivery with innovative technology
• Focus on fun and supportive work environments
• Commitment to growth and development opportunities

Company Specialties:

• Pizza, Sandwiches
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's focus on innovative and technological advancement underlines opportunities for employees to be involved in cutting-edge customer service practices.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: On-site with a structured working schedule

Growth Opportunities:

• Advancement into supervisory roles
• Possibility for franchise ownership
• Potential cross-functional roles within the company

ASSUMPTION: Roles at Domino's provide stepping stones for career growth from entry-level positions to management and even store ownership, evidenced by existing paths of progression within the company.

🌍 Location & Work Environment

Office Type: Physical store environment with customer-facing roles

Office Location(s): 46 East St, Plainville, Connecticut

Geographic Context:

• Part of Hartford metropolitan area, providing a suburban community atmosphere
• Accessible via local transportation, surrounded by local amenities
• Ideal for candidates residing in or near Plainville

Work Schedule: Flexible with potential overtime

ASSUMPTION: The location supports a community-focused work environment with the potential for connections both within and outside of the work community.

💼 Interview & Application Insights

Typical Process:

• Application submission through company careers page
• Initial phone screening
• On-site interview with store management

Key Assessment Areas:

• Customer service aptitude
• Ability to multitask effectively
• Alignment with company values

Application Tips:

• Emphasize customer interaction experiences
• Highlight any experience in fast-paced environments
• Demonstrate familiarity with customer service technologies

ATS Keywords: Customer Service, Food Safety, Technology Operation, Teamwork

ASSUMPTION: The selection process likely emphasizes personality and cultural fit as much as technical capability, reflecting the company's value-driven ethos.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Online ordering platforms
• Food preparation tools and equipment

ASSUMPTION: Tools necessary for the role are generally straightforward, requiring brief initial training for new employees without prior experience.

👔 Cultural Fit Considerations

Company Values:

• Honesty and transparency
• Accountability
• Customer-centric approach

Work Style:

• Team-oriented with individual accountability
• Fast-paced service environment
• Continuous improvement and self-motivation

Self-Assessment Questions:

• Do I work well in a team-centered environment?
• Can I handle multitasking under pressure?
• Am I customer-focused and driven to provide excellent service?

ASSUMPTION: Employees prosper best when they share Domino's enthusiasm for service, innovation, and personal growth, aligning with the set company values.

⚠️ Potential Challenges

• Maintaining quality under time constraints
• Balancing multiple tasks in busy service periods
• Adapting to technology and process updates
• Ensuring safety and quality simultaneously

ASSUMPTION: This role may involve high-pressure situations typical in rapid service environments, requiring dependability and stress management.

📈 Similar Roles Comparison

• Similar roles may offer variant pay based on location
• Additional responsibilities might be present in larger market stores
• Opportunities for rapid advancement in dynamic settings

ASSUMPTION: Given its global presence, Domino's positions likely share a core set of responsibilities that may vary slightly by region and store size.

📝 Sample Projects

• Participating in local store promotional events
• Assisting in new menu launches
• Contributions to productivity enhancements

ASSUMPTION: Projects typically focus on enhancing the service environment and improving customer engagement strategies.

❓ Key Questions to Ask During Interview

• What does the typical career progression look like?
• How does the company handle high customer volume situations?
• What training programs are available for skill enhancement?
• Can you describe the team dynamics and management approach?
• What are some challenges the team is currently facing?

ASSUMPTION: Questions that probe both career opportunities and practical day-to-day operational insights will provide candidates with a comprehensive view of the role and its requirements.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume to highlight relevant skills and experiences
• Be ready for a potential phone screening with HR
• Practice responses to behavioral interview questions
• Research the company’s latest initiatives and products

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.