Customer Service Rep(09615) - 1402 Rebsamen Park Rd

📌 Core Information

🔹 Job Title: Customer Service Rep (09615) - 1402 Rebsamen Park Rd

🔹 Company: Domino's

🔹 Location: Little Rock, Arkansas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service to Domino's clients
• Taking and accurately processing telephone orders
• Managing inventory and stocking ingredients as necessary
• Ensuring store cleanliness and operational standards

ASSUMPTION: The focus of this role is on direct customer interaction and support, similar to a standard customer-facing position in food service.

📋 Key Responsibilities

✅ Take and process customer orders over the phone and in person

✅ Prepare and handle food products adhering to company standards

✅ Operate equipment needed for daily operations

✅ Maintain cleanliness of the store and its equipment

✅ Stock and manage inventory, ensuring accuracy and adequacy

ASSUMPTION: Responsibilities are aligned with typical customer service roles within the restaurant industry, focusing on order processing, food preparation, and cleanliness.

🎯 Required Qualifications

Education: Not specified, minimum age requirement of 16

Experience: Entry-level; 0-2 years required

Required Skills:

• Exceptional communication and interpersonal skills
• Basic math skills for handling transactions
• Proficiency in cash handling and inventory management

Preferred Skills:

• Prior customer service experience
• Familiarity with food service industry standards

ASSUMPTION: Qualifications focus on basic skills needed for handling customer interactions and food preparation, assuming minimal formal education due to age requirement.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with industry standards for entry-level food service positions

Benefits:

• Flexible schedules including part or full-time options
• Opportunities for career advancement within the company
• Diversity and inclusion-driven workplace

Working Hours: Approximately 40 hours/week with requirements for Friday and Saturday evenings

ASSUMPTION: Compensation details are based on industry norms, emphasizing flexible scheduling as a key benefit for the workforce.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry, focusing on pizza delivery and innovative customer solutions

Company Size: Over 10,001+ employees, indicating substantial resources and career opportunities

Founded: 1960, with a long history of industry leadership and innovation

Company Description:

• Innovative leader in pizza delivery and technology
• Global presence with 17,100 stores in 90+ markets
• Focused on making great pizza and improving customer experiences

Company Specialties:

• Pizza and Sandwiches
• Marketing and Digital Innovation
• Data Analytics and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company overview is framed toward showcasing growth and innovation, reflecting its broad industry footprint.

📊 Role Analysis

Career Level: Entry-level position with potential for advancement

Reporting Structure: Typically reports to store manager or shift supervisor

Work Arrangement: On-site, requiring physical presence for most tasks

Growth Opportunities:

• Potential to advance to management roles
• Training opportunities for skill development
• Possibility of becoming a franchise owner

ASSUMPTION: Role analysis builds on typical fast-food career progression, with paths leading to management and entrepreneurial opportunities.

🌍 Location & Work Environment

Office Type: Restaurant store with front-end and kitchen operations

Office Location(s): 1402 Rebsamen Park Rd, Little Rock, Arkansas

Geographic Context:

• Located in a well-trafficked area convenient for customer access
• Part of a vibrant local community
• Access to public transportation and nearby amenities

Work Schedule: Flexible hours with some weekend commitments

ASSUMPTION: Assumes a typical urban store environment, emphasizing accessibility and local engagement.

💼 Interview & Application Insights

Typical Process:

• Submit an online application via the company careers page
• Initial phone screening by HR
• In-person interview with store manager

Key Assessment Areas:

• Customer service aptitude
• Problem-solving capabilities
• Interpersonal and communication skills

Application Tips:

• Highlight any customer service or food service experience
• Showcase flexibility and willingness to work sessions during peak hours
• Prepare for role-playing scenarios during interviews

ATS Keywords: Customer Service, Pizza, Fast Food, Teamwork, Multitasking

ASSUMPTION: Standard fast-food industry processes assumed; emphasizes interpersonal skills and customer focus.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Telephone and digital ordering systems
• Standard kitchen and food preparation equipment

ASSUMPTION: Typical tools of the trade in the restaurant industry are included, centered around order processing and food prep.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Innovation and Adaptability
• Diversity, Equity, and Inclusion

Work Style:

• Team-oriented and collaborative
• Fast-paced and deadline-driven environment
• Responsive to customer needs and inquiries

Self-Assessment Questions:

• Am I comfortable in a fast-paced work environment?
• Do I have strong people skills to engage with customers?
• Can I adapt to varying and sometimes stressful conditions?

ASSUMPTION: Cultural insights extrapolated from Domino's commitment statements; focuses on customer service and teamwork.

⚠️ Potential Challenges

• Adapting to fast-paced and high-pressure situations
• Handling customer complaints effectively
• Maintaining standards during peak times
• Navigating physical demands in a compact and hot environment

ASSUMPTION: Challenges assumed typical of the food service industry, stressing physical demands and customer interactions.

📈 Similar Roles Comparison

• Customer Service Associate at pizza chains like Pizza Hut or Papa John's
• Fast Food Employee at other quick-service restaurants
• Crew Member roles in other franchise-based restaurants

ASSUMPTION: Comparisons made with similar entry-level positions within the fast-food industry.

📝 Sample Projects

• Develop a strategy to improve customer satisfaction scores
• Lead a team to efficiently manage peak-time order volumes
• Assist in the rollout of a new menu item in-store

ASSUMPTION: Projects are illustrative of typical initiatives a customer service representative might undertake in advancement.

❓ Key Questions to Ask During Interview

• How does the company support employee growth and development?
• What does a typical shift look like for this role?
• Are there opportunities for advancement into management?
• How does the team handle busy periods or high customer volumes?
• What qualities make someone successful in this role?

ASSUMPTION: Interview questions are designed to understand company culture and role-specific expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience
• Wait for communication from HR regarding an initial interview
• Practice typical customer service scenarios for face-to-face interview
• Contact Domino's HR for any follow-up questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.