Customer Service Rep(09622) - 900 Hwy. 62-65 North

📌 Core Information

🔹 Job Title: Customer Service Rep (09622) - 900 Hwy. 62-65 North

🔹 Company: Domino's

🔹 Location: Harrison, Arkansas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service by taking and processing orders.
• Preparing food products according to company standards.
• Maintaining cleanliness and hygiene in the store.
• Working under varying temperature conditions.

ASSUMPTION: The job overview emphasizes flexibility and the opportunity for advancement within Domino's, which may appeal to candidates looking for growth potential and adaptable schedules.

📋 Key Responsibilities

✅ Operate equipment and stock ingredients efficiently.

✅ Prepare and label pizza boxes for dispatch.

✅ Receive and process telephone orders both in-person and over the phone.

✅ Maintain cleanliness by cleaning equipment and the facility daily.

ASSUMPTION: Responsibilities listed assume standard tasks commonly associated with entry-level positions in customer service roles in the food industry.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years

Required Skills:

• Strong verbal and written communication skills.
• Basic math skills for making monetary changes.
• Ability to operate a computer keyboard or touch screen for orders.

Preferred Skills:

• Prior experience in customer service roles.
• Familiarity with food preparation and equipment operation.

ASSUMPTION: No specific educational background is required, focusing instead on skillsets useful for operational tasks and customer interaction.

💰 Compensation & Benefits

Salary Range: Not specified; typically within industry standards for entry-level positions.

Benefits:

• Flexible scheduling to accommodate personal obligations.
• Opportunities for career advancement within the company.
• Employee discounts on food items.

Working Hours: 40 hours per week with potential for flexibility.

ASSUMPTION: Compensation and benefits align with industry norms, which often include flexible schedules and employee perks relevant to the food service sector.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; known for pizza delivery with a global presence.

Company Size: 10,001+ employees, offering a wide range of career pathways.

Founded: 1960, with years of expertise and infrastructural growth.

Company Description:

• Globally recognized for efficient pizza delivery services.
• Pioneers in integrating technology into customer experience.
• Focus on creating a supportive and fun work environment.

Company Specialties:

• Pizza
• Marketing & Advertising
• Technology & Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Insights into Domino's operations suggest a robust support system for employees and an emphasis on innovation to maintain a competitive edge.

📊 Role Analysis

Career Level: Entry-level, with significant opportunities for progression.

Reporting Structure: Reporting typically to store manager or supervisor.

Work Arrangement: On-site, requiring physical presence for task execution.

Growth Opportunities:

• Advancement to supervisory roles.
• Pathways to management and franchise ownership.
• Skill development in customer service and food preparation.

ASSUMPTION: Opportunities for career advancement are a significant draw for candidates who excel and display leadership potential.

🌍 Location & Work Environment

Office Type: Store-based, front-line service environment.

Office Location(s): Harrison, Arkansas, United States.

Geographic Context:

• Central location for customer accessibility.
• Part of a community-focused service hub.
• Supportive local workforce community.

Work Schedule: Varies, generally includes shifts covering day and night busy periods.

ASSUMPTION: The location provides a strategic advantage for rapid delivery services and community-oriented customer interactions.

💼 Interview & Application Insights

Typical Process:

• Submit an online application detailing experience and availability.
• Initial screening interview to assess fit and communication skills.
• On-site interview with hiring manager or supervisor.

Key Assessment Areas:

• Ability to handle customer interactions efficiently.
• Physical stamina and ability to operate food preparation equipment.
• Adaptability to changing tasks and workloads.

Application Tips:

• Highlight any prior customer service experience.
• Emphasize communication and teamwork capabilities.
• Prepare to discuss availability and willingness to take on flexible shifts.

ATS Keywords: Customer Service, Communication Skills, Equipment Operation, Teamwork, Flexibility, Time Management

ASSUMPTION: The application process is straightforward, with an emphasis on demonstrating interpersonal skills and adaptability to dynamic work environments.

🛠️ Tools & Technologies

• POS systems for order processing.
• Food preparation equipment such as ovens and mixers.
• Telephone and intercom systems for communication.

ASSUMPTION: Familiarity with common retail and food service technologies is beneficial but not required, given on-the-job training is provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction.
• Emphasis on teamwork and collaboration.
• Encouragement of innovation and striving for excellence.

Work Style:

• Fast-paced and dynamic, requiring adaptability.
• Collaborative environment supporting team success.
• Proactive and self-motivated work approach is valued.

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with customers and solving problems?
• Can I adapt to changing tasks and work schedules?

ASSUMPTION: Workers are encouraged to actively contribute to a positive and innovative company culture.

⚠️ Potential Challenges

• Physical demands of standing and walking for extended periods.
• Managing high customer demand during peak hours.
• Balancing timing and precision in food preparation tasks.
• Handling equipment safely in a busy kitchen environment.

ASSUMPTION: Challenges typical of the food service industry should be anticipated, requiring resilient and adaptable candidates.

📈 Similar Roles Comparison

• Comparable responsibilities to other entry-level retail and food service roles.
• Similar growth and advancement opportunities within the company.
• Competitive with other on-site roles requiring direct customer interaction.

ASSUMPTION: Similar roles in competing businesses likely offer analogous responsibilities but might differ in specific company culture and advancement paths.

📝 Sample Projects

• Streamlining the order processing system during busy shifts.
• Developing customer interaction strategies for improved service.
• Participating in team initiatives to enhance store efficiency.

ASSUMPTION: Practical, on-the-job projects can be expected, enriching the role with skills applicable to future positions.

❓ Key Questions to Ask During Interview

• What are the biggest challenges currently facing the team?
• Can you describe the opportunities for growth within the company?
• What does a typical workweek look like for a customer service representative?
• How does Domino's support its employees' professional development?
• What qualities make an individual successful in this role?

ASSUMPTION: Questions should aim to clarify expectations, growth potential, and company support systems.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your previous customer service experience.
• Ensure availability matches job demands and is communicated clearly.
• Research Domino's company culture and values.
• Follow up on your application status if necessary.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.