Customer Service Rep(09640) - 2312 E. Kansas Ave., Suite C

📌 Core Information

🔹 Job Title: Customer Service Rep(09640) - 2312 E. Kansas Ave., Suite C

🔹 Company: Domino's

🔹 Location: Garden City, Kansas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified (On-site work arrangement)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all equipment necessary for the position.
• Stocking and rotating ingredients from deliveries.
• Preparing various products as needed.
• Handling telephone and internet orders effectively.
• Maintaining cleanliness of equipment and the facility.

ASSUMPTION: The role involves diverse operational and service tasks typical of a customer service position in a fast-paced environment like a Domino's outlet, focusing on customer interaction and operational support.

📋 Key Responsibilities

✅ Operating equipment effectively to ensure smooth order processing.

✅ Managing ingredient stock and rotation to ensure product freshness.

✅ Receiving and processing orders both online and via telephone.

✅ Conducting inventory counts and completing necessary paperwork.

✅ Maintaining cleanliness and hygiene standards within the facility.

ASSUMPTION: Responsibilities are typical for a customer service role at Domino's and likely include customer interaction over the counter, which enhances the dynamics of the role.

🎯 Required Qualifications

Education: Not specified, typically high school diploma or equivalent preferred.

Experience: 0-2 years in a similar role preferred.

Required Skills:

• Strong customer service skills
• Effective verbal and written communication
• Basic inventory management

Preferred Skills:

• Experience with equipment operation in a retail or restaurant setting
• Order processing know-how

ASSUMPTION: The job expects candidates to possess foundational skills in communication and inventory without requiring extensive professional background, focusing on attitude and willingness to learn.

💰 Compensation & Benefits

Salary Range: Not specified. Typically entry-level retail positions may start at competitive hourly rates based on location.

Benefits:

• Employee discounts on Domino's products
• Flexible working shifts
• Potential for advancement within the company

Working Hours: Standard 40-hour workweek with potential shifts during evenings and weekends.

ASSUMPTION: The salary and benefits likely align with industry standards for customer-facing retail positions, emphasizing entry-level accessibility and development opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - One of the leading and highly competitive sectors globally.

Company Size: 10,001+ employees, offering diverse job opportunities and stable career paths.

Founded: 1960, with a strong legacy and international presence.

Company Description:

• Innovation-focused with a strong technological edge.
• Dedicated to being the best pizza brand globally.
• Over 17,100 stores across 90+ markets worldwide.

Company Specialties:

• Pizza and Sandwich offerings
• Leading-edge technology integration
• Fearless marketing and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is portrayed as a forward-thinking brand with strong global roots, making it an attractive employer to those looking for innovation and growth in the restaurant industry.

📊 Role Analysis

Career Level: Entry-level position ideal for early career professionals or those new to the workforce.

Reporting Structure: Likely reports to the store manager or assistant manager, with collaborative team dynamics.

Work Arrangement: On-site, requiring physical presence at the retail location to engage with customers and perform duties.

Growth Opportunities:

• Advancement to managerial positions with experience.
• Potential to specialize in operational management or customer relations.
• Option to transfer to different locations or departments.

ASSUMPTION: This role provides foundational experience, setting a baseline for advancement within Domino's or similar retail environments.

🌍 Location & Work Environment

Office Type: Retail-based work environment, conducive to dynamic team interactions.

Office Location(s): 2312 E. Kansas Ave., Suite C, Garden City, Kansas

Geographic Context:

• Garden City offers a small-town feel with local amenities.
• Accessible transportation and infrastructure supporting retail operations.
• Part of a growing community with potential for business and career growth.

Work Schedule: Full-time, with shifts during business hours that may include evenings and weekends.

ASSUMPTION: Garden City's community-centric location provides a supportive environment for employees, emphasizing balance in personal and work life.

💼 Interview & Application Insights

Typical Process:

• Online application submission including resume and cover letter.
• Initial phone screening to assess eligibility and fit.
• In-person interview focused on skill assessment and company culture fit.

Key Assessment Areas:

• Customer interaction and service aptitude.
• Ability to operate in a fast-paced environment.
• Team collaboration abilities.

Application Tips:

• Highlight any prior experience in retail or customer service.
• Showcase communication skills both in the application and during interviews.
• Research Domino's operations and value propositions to align responses.

ATS Keywords: Customer Service, Order Processing, Communication, Inventory Management, Equipment Operation

ASSUMPTION: The interview process is structured around evaluating interpersonal skills and operational capabilities, critical for customer interfacing roles.

🛠️ Tools & Technologies

• POS Systems for order taking and processing.
• Basic kitchen equipment for food preparation.
• Inventory management tools.

ASSUMPTION: Proficiency in using standard retail and kitchen technologies is crucial for operational effectiveness at Domino's.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction.
• Innovative mindset and learning agility.
• Fostering teamwork and respect.

Work Style:

• Collaborative and team-oriented environment.
• Fast-paced with a focus on efficiency and timely service.
• Flexible and adaptive to shifting customer demands.

Self-Assessment Questions:

• Can you handle high-pressure situations while maintaining customer satisfaction?
• How do you approach teamwork and collaboration?
• Are you comfortable using and learning new technologies for operations?

ASSUMPTION: These cultural considerations are derived from Domino's focus on customer service and operational excellence, ideal for candidates who thrive in dynamic, adaptive environments.

⚠️ Potential Challenges

• Balancing customer service with operational duties.
• Managing peak hours with increased order volume.
• Maintaining equipment and inventory in a fast-paced setting.
• Navigating shifts that may include weekends and holidays.

ASSUMPTION: Challenges reflect typical customer service environment hurdles, where adaptability and problem-solving are key to overcoming daily operational tests.

📈 Similar Roles Comparison

• Compared to fast food chains, roles at Domino's may offer more specialization in pizza and beverage services.
• Potential for advancement slightly higher due to Domino's size and market reach.
• Work environment may differ in pace and culture compared to smaller local competitors.

ASSUMPTION: The role is comparable to similar entry-level customer service roles but benefits from Domino's larger scale and brand recognition.

📝 Sample Projects

• Participating in inventory audit and adjustment projects.
• Assisting in rolling out new menu items with promotional events.
• Supporting community-driven initiatives and local partnerships.

ASSUMPTION: Sample projects are often collaborations that give employees a broader exposure to both the operational and community-facing aspects of the business.

❓ Key Questions to Ask During Interview

• What are the metrics for success in this role?
• Can you describe a typical day for this position?
• How does Domino's support employee growth and development?
• What are the biggest challenges new hires face here?
• How does the team handle high-traffic periods?

ASSUMPTION: These questions are designed to provide candidates with deeper insights into expectations, support systems, and everyday experiences in the role, crucial for informed career decisions.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare and attach a resume highlighting relevant skills and experiences.
• Include a cover letter that speaks to your customer service strengths.
• Schedule an interview within the Domino's portal upon application approval.
• Follow up with a thank-you email post-interview expressing continued interest.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.