Customer Service Rep(09651) - 1315 N. Main St.

📌 Core Information

🔹 Job Title: Customer Service Rep(09651) - 1315 N. Main St.

🔹 Company: Domino's

🔹 Location: Miami, Oklahoma, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service in a fast-paced environment
• Handling customer orders efficiently and accurately
• Assisting with food preparation and ensuring cleanliness
• Possibility for career advancement within the company

ASSUMPTION: The job involves direct customer interactions, order management, and potential for career growth within Domino's based on the job description's emphasis on people skills and advancement opportunities.

📋 Key Responsibilities

✅ Providing exceptional service to customers

✅ Taking and processing customer orders accurately

✅ Assisting with food preparation and maintaining a clean work environment

✅ Supporting team operations and ensuring customer satisfaction

ASSUMPTION: Responsibilities are derived from typical customer service tasks in the food industry, focusing on efficiency, customer interaction, and team support.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service or related fields

Required Skills:

• Customer Service
• People Skills
• Teamwork

Preferred Skills:

• Time Management
• Problem Solving

ASSUMPTION: The job requires entry-level skills typical for customer service roles, emphasizing interpersonal interactions and basic problem-solving.

💰 Compensation & Benefits

Salary Range: Not specified; typically industry entry-level wages

Benefits:

• Flexible work hours suitable for students or as a supplementary job
• Opportunities for career advancement within the company
• Diverse and inclusive work culture

Working Hours: 40 hours with flexible scheduling

ASSUMPTION: Compensation benefits are inferred from typical industry standards for entry-level customer service positions with growth potential within a large organization.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - a competitive and customer-focused industry

Company Size: 10,001+ employees, offering broad opportunities for internal mobility

Founded: 1960

Company Description:

• Leading global pizza delivery and restaurant brand
• Innovative team driving digital advancements in the food industry
• Vast network of stores worldwide ensuring diverse work environments

Company Specialties:

• Pizza
• Marketing
• Technology

Company Website: Domino's Careers

ASSUMPTION: The company has a globally recognized brand with innovative practices and significant opportunities for career progression due to its large size and specialty areas.

📊 Role Analysis

Career Level: Entry-level position with growth potential

Reporting Structure: Reports to store manager or shift leader

Work Arrangement: On-site roles with direct customer interaction

Growth Opportunities:

• Transition from customer service to management roles
• Chance to become a franchise owner
• Cross-functional roles in corporate and operations

ASSUMPTION: Based on the company's rapid growth and development pathway, there are diverse career trajectories available starting from an entry-level position.

🌍 Location & Work Environment

Office Type: Retail restaurant environment

Office Location(s): Miami, Oklahoma

Geographic Context:

• Small-town atmosphere with community focus
• Availability of local amenities and services
• Potentially less commuter traffic than larger urban areas

Work Schedule: Typically includes evenings, weekends, and some holidays

ASSUMPTION: The role is suited for individuals who thrive in a customer-centric, fast-paced retail environment with flexible scheduling options.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person or virtual interview with store manager

Key Assessment Areas:

• Customer service aptitude
• Problem-solving capabilities
• Team collaboration and communication skills

Application Tips:

• Highlight relevant customer service experience
• Demonstrate flexibility with scheduling availability
• Emphasize a positive attitude and team player mindset

ATS Keywords: Customer Service, Teamwork, Communication, Domino's

ASSUMPTION: The application process will focus heavily on customer service experience and cultural fit within the Domino's team environment.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telecommunications devices
• Food preparation equipment

ASSUMPTION: Familiarity with basic retail and restaurant technologies will be beneficial for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction
• Diversity and inclusion
• Continuous improvement

Work Style:

• Team-oriented with collaborative spirit
• Adaptable to changing customer needs
• Proactive problem solving

Self-Assessment Questions:

• Do you enjoy working in fast-paced environments?
• Are you comfortable working evenings and weekends?
• Can you handle multitasking effectively?

ASSUMPTION: A cultural match will likely involve those who enjoy customer interaction and thrive in energetic, team-based settings.

⚠️ Potential Challenges

• Managing high customer volume during peak times
• Adapting to physically demanding tasks
• Balancing schedule flexibility with personal life
• Overcoming adverse weather when performing outdoor tasks

ASSUMPTION: Challenges are typical of dynamic retail and service roles, requiring flexibility and resilience.

📈 Similar Roles Comparison

• Other customer service roles in quick-service restaurants
• Retail associates in customer-facing environments
• Food service workers in similar fast-paced settings

ASSUMPTION: Similar roles will have overlapping skill requirements, focusing heavily on customer service and operational duties.

📝 Sample Projects

• Implementing customer feedback initiatives to improve service quality
• Assisting in inventory management reorganization
• Participating in team training sessions for new product launches

ASSUMPTION: Sample projects are illustrative of potential assignments that enhance operational efficiency and customer satisfaction.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a customer service rep at Domino's?
• How does Domino's support professional growth for its employees?
• What key challenges might this role face during peak hours?
• What training does Domino's provide for new customer service representatives?
• How does Domino's incorporate employee feedback into improving workplace practices?

ASSUMPTION: Questions target role expectations, professional development, and organizational culture insights.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare for a brief phone screening after application submission
• Attend an in-person interview, if selected
• Follow up with the hiring team after your interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.