Customer Service Rep(09660) - 1726 S. Division Street

📌 Core Information

🔹 Job Title: Customer Service Rep(09660) - 1726 S. Division Street

🔹 Company: Domino's

🔹 Location: Guthrie, Oklahoma, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operation of all necessary equipment
• Stocking and rotating ingredients
• Preparing products for delivery and sale
• Receiving and processing telephone and internet orders

ASSUMPTION: The duties listed encompass a typical day in a customer service role at a fast-food chain like Domino's, where efficiency and multitasking are valued.

📋 Key Responsibilities

✅ Operate and maintain all equipment

✅ Stock and rotate ingredients from delivery to storage

✅ Prepare and package products according to standards

✅ Receive and process orders via phone and internet

✅ Count inventory and complete paperwork

✅ Ensure cleanliness of equipment and facility

ASSUMPTION: Responsibilities are typical for a fast-paced food service environment, requiring team collaboration and attention to detail.

🎯 Required Qualifications

Education: High school diploma or equivalent preferred

Experience: 0-2 years in a customer service or similar role

Required Skills:

• Strong customer service skills
• Effective verbal and written communication
• Basic inventory management abilities

Preferred Skills:

• Experience with point of sale systems
• Basic understanding of food safety practices

ASSUMPTION: Given the entry-level nature, extensive industry experience is not required, but familiarity with food service would be beneficial.

💰 Compensation & Benefits

Salary Range: Industry-standard hourly wage for entry-level service roles, typically around $10-$15/hour depending on location

Benefits:

• Employee discounts on food
• Flexible scheduling options
• Potential for advancement within the company

Working Hours: Full-time 40 hours per week, with possible shifts during evenings and weekends

ASSUMPTION: Compensation is based on hourly rates typical for entry-level positions in fast food; benefits likely include discounts and scheduling flexibility.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, a dynamic industry focusing on fast-paced delivery and quality customer service

Company Size: 10,001+ employees, providing substantial career growth opportunities within a large organization

Founded: 1960, well-established brand known for innovation in technology and customer service

Company Description:

• One of the leading public restaurant brands globally
• Emphasizes fun and innovation in its operations
• Focused on community presence with a passion for exceptional customer service

Company Specialties:

• Pizza and Sandwich innovation
• Marketing and Technology advancements
• Data Analytics for enhanced operations

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's focus on technology and market leadership highlights opportunities for those interested in a dynamic, growth-oriented work environment.

📊 Role Analysis

Career Level: Entry-level, ideal for individuals new to the workforce or transitioning into the food service industry

Reporting Structure: Typically reports to a store manager or assistant manager

Work Arrangement: On-site work at the Domino's Guthrie, Oklahoma location

Growth Opportunities:

• Potential promotion to team lead or managerial roles
• Skill development in customer service and operations
• Opportunities to contribute to innovative projects within the company

ASSUMPTION: Role offers growth for those who demonstrate strong customer service skills and leadership potential.

🌍 Location & Work Environment

Office Type: Retail store setting, requiring face-to-face customer interaction

Office Location(s): 1726 S. Division Street, Guthrie, Oklahoma

Geographic Context:

• Located in a community-oriented area
• Accessible by local transportation resources
• Proximity to residential areas for a broad customer base

Work Schedule: Rotating shifts including evenings and weekends to accommodate customer demand

ASSUMPTION: The location supports a vibrant community presence which is crucial for store operations and customer access.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening with HR
• In-person interview with store management

Key Assessment Areas:

• Customer service acumen and problem-solving abilities
• Ability to handle multiple tasks efficiently
• Communication skills, both verbal and written

Application Tips:

• Emphasize any previous customer service experience
• Prepare to discuss scenarios where you successfully managed high-pressure situations
• Highlight flexibility in working varied shifts

ATS Keywords: Customer Service, Order Processing, Inventory Management, Communication Skills

ASSUMPTION: Given the nature of the role, the hiring process is expected to focus on identifying capable and customer-focused candidates.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Inventory management software
• Basic kitchen and food preparation equipment

ASSUMPTION: Familiarity with standard POS and inventory technologies are beneficial for efficient job performance.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation and technological advancement
• Teamwork and community involvement

Work Style:

• Fast-paced and customer-focused
• Flexible and adaptable to shifting demands
• Collaborative and communicative

Self-Assessment Questions:

• Can I thrive in a high-energy, customer-focused environment?
• Am I comfortable using technology to improve operational efficiency?
• Do I have the ability to communicate clearly and work as part of a team?

ASSUMPTION: Candidates will find the role rewarding if they align with Domino's commitment to service excellence and innovation.

⚠️ Potential Challenges

• Handling high volumes of customer interactions
• Maintaining operational efficiency under pressure
• Adapting to rotating shifts and schedules
• Ensuring performance standards across all tasks

ASSUMPTION: Fast-paced service environments naturally involve balancing multiple priorities and handling diverse customer needs.

📈 Similar Roles Comparison

• Compared with a cashier role, this position requires broader operational knowledge
• Versus a food prep role, more emphasis on direct customer interaction
• Relative to managerial roles, focuses on execution rather than strategic planning

ASSUMPTION: Similar roles in the industry share common skill sets but differ in focus and responsibility levels.

📝 Sample Projects

• Improving order processing efficiency with team initiatives
• Participating in community events representing Domino's
• Contributing to team meetings aimed at enhancing service standards

ASSUMPTION: Projects focus on achieving operational improvements and enhancing community relationships.

❓ Key Questions to Ask During Interview

• What are the store’s busiest hours, and how do you manage workload during those times?
• Can you describe the training process for new hires?
• What does success look like for a customer service representative at Domino's?
• How does the company support career growth and skill development?
• Can you explain how team members work together during peak periods?

ASSUMPTION: Questions aim to understand operational practices and growth potential within the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant customer service experience
• Ensure availability for a potential phone screening
• Familiarize yourself with Domino's core values and service commitment
• Practice potential interview questions focusing on problem-solving skills

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.