Customer Service Rep(09702) - 4221 W. North Ave.

📌 Core Information

🔹 Job Title: Customer Service Representative (09702) - 4221 W. North Ave.

🔹 Company: Domino's

🔹 Location: Milwaukee, Wisconsin, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service by answering phone calls and processing orders.
• Working in a dynamic and fun environment with opportunities for growth.
• Managing inventory and ensuring store cleanliness.
• Advancement opportunities from customer service roles to management positions.

ASSUMPTION: This overview assumes an emphasis on customer interaction and the potential for career advancement within Domino's, based on the company's mention of quick growth and numerous opportunities.

📋 Key Responsibilities

✅ Operate all store equipment and stock ingredients from delivery area to storage and work areas.

✅ Prepare food products, receive and process telephone orders.

✅ Take inventory and complete associated paperwork.

✅ Maintain cleanliness by cleaning equipment and the facility daily.

ASSUMPTION: It is assumed that the responsibilities include not just direct customer interaction but also operational tasks to ensure the branch runs smoothly, based on the comprehensive nature of duties listed.

🎯 Required Qualifications

Education: Not specified

Experience: None required; general customer service experience is an asset.

Required Skills:

• Basic math skills for accurate cash handling
• Effective verbal and written communication skills
• Motor coordination for handling equipment

Preferred Skills:

• Experience in a similar customer service role
• Familiarity with food preparation environments

ASSUMPTION: The job likely values experience in handling cash and customer interactions because those are core parts of the responsibilities. The preferred skills are deduced from the nature of the pizza industry.

💰 Compensation & Benefits

Salary Range: Not specified, though competitive pay is mentioned. Aligns with typical entry-level customer service roles in the fast food sector.

Benefits:

• Flexible working hours
• Opportunity for growth and promotion
• Fun work environment

Working Hours: Typically includes evenings and weekends; flexible as mentioned, ideal for students or those seeking supplemental income.

ASSUMPTION: Flexible hours suggest possible part-time shifts, suitable for students or as a secondary job. Compensation is possibly at industry standards, implying pay-per-hour wages typical of the sector.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza delivery

Company Size: 10,001+ employees, indicating a large and resource-rich company that can offer structured career development.

Founded: 1960

Company Description:

• Operates over 17,100 stores worldwide, showcasing a vast operational scale.
• Innovative use of technology in delivery services, such as voice-ordering apps.
• Focus on teamwork and providing a fun work environment.

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's global presence suggests strong operational support and training systems, as well as career progression opportunities across various markets.

📊 Role Analysis

Career Level: Entry-level, aimed at those starting their career or requiring additional income.

Reporting Structure: Likely reports to store managers or shift leads.

Work Arrangement: Fully on-site to facilitate team-oriented tasks and customer interaction.

Growth Opportunities:

• Promotion to supervisory roles
• Training for management positions
• Potential for franchise ownership

ASSUMPTION: Domino’s mention of franchise opportunities hints at long-term career possibilities for dedicated employees, from in-store roles to ownership.

🌍 Location & Work Environment

Office Type: Retail store location

Office Location(s): Primarily based in individual Domino's store outlets

Geographic Context:

• Located in Milwaukee, a bustling urban market
• Conducive to serving wide customer bases
• Offers exposure to a diverse clientele

Work Schedule: Flexible, with varying shifts including nights and weekends

ASSUMPTION: The urban locale within Milwaukee supports a vibrant, high-paced work environment with exposure to diverse customer service scenarios.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial screening via phone or video
• In-person interview with the store manager

Key Assessment Areas:

• Customer service ability
• Problem-solving skills
• Ability to work under pressure

Application Tips:

• Emphasize customer service experience
• Highlight adaptability and teamwork skills
• Provide examples of handling stressful situations

ATS Keywords: Customer Service, Teamwork, Communication, Cash Handling

ASSUMPTION: Application processes commonly prioritize customer service and problem-solving competencies for such roles, reflecting the importance of these skills in daily operations.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems
• Basic kitchen tools and equipment

ASSUMPTION: The list of tools indicates routine interaction with digital and physical equipment typical for food service environments.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Fostering teamwork and collaboration
• Encouraging innovation and forward-thinking

Work Style:

• Fast-paced, responsive to changing conditions
• Teamwork-oriented, requiring collaboration
• Structured with room for flexibility

Self-Assessment Questions:

• Can you work efficiently in a fast-paced environment?
• How do you handle difficult customers?
• Are you able to collaborate effectively with teammates?

ASSUMPTION: Values and working style aim to ensure candidates can thrive in a fast-paced, customer-oriented environment such as Domino’s.

⚠️ Potential Challenges

• Dealing with busy or stressful peak hours
• Handling varied customer demands
• Working under temperature fluctuations
• Maintaining cleanliness with high customer traffic

ASSUMPTION: These challenges are typical in quick-service food settings and require resilience and strong multitasking skills.

📈 Similar Roles Comparison

• Similar to roles in other pizza delivery chains in terms of customer interaction and order processing
• Offers more career growth due to Domino’s extensive franchise network
• Positions available widely in urban centers

ASSUMPTION: Comparisons are based on typical fast-food industry roles, common across various restaurant chains with nuances in company size and growth potential.

📝 Sample Projects

• Lead a team project to improve order processing efficiency
• Develop a local community event to boost store visibility
• Participate in customer service improvement workshops

ASSUMPTION: Projects based on opportunities typical within retail food service to engage in process improvement and community involvement, aiming to develop leadership skills.

❓ Key Questions to Ask During Interview

• What are the typical career paths following this role?
• How does Domino’s support employee training and development?
• What is the company’s policy on career progression and promotion?
• How do you handle periods of high customer volume?
• What steps are in place to ensure employee safety and well-being?

ASSUMPTION: Questions encourage understanding of career progression and operational expectations, pivotal to candidate satisfaction and retention.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your experience and skills related to customer service
• Be ready to provide examples of teamwork in a past role
• Ensure you are comfortable with flexible shift work, including nights and weekends
• Research Domino’s company values and align your responses to these during interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.