Customer Service Rep 2548 Highway 10 NE

📌 Core Information

🔹 Job Title: Customer Service Representative 2548 Highway 10 NE

🔹 Company: Domino's

🔹 Location: Mounds View, Minnesota, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers to provide exemplary service
• Making pizzas and other menu items
• Answering customer inquiries via phone
• Being part of a fun and dynamic work environment

ASSUMPTION: This role is ideal for part-time positions commonly suitable for students, particularly given the minimum age of 16.

📋 Key Responsibilities

✅ Answer customer phone calls and take orders

✅ Prepare pizzas and other menu items as per Domino's standards

✅ Provide exceptional customer service during carryout interactions

ASSUMPTION: Responsibilities are likely rotational depending on shift needs, balancing time between phone orders, pizza preparation, and service.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience necessary; training provided

Required Skills:

• Strong communication skills
• Energetic and positive attitude
• Ability to work in a team

Preferred Skills:

• Basic understanding of customer service principles
• Interest in the food industry

ASSUMPTION: The company is likely open to hiring individuals with entry-level skills, given their training offerings and no experience requirements.

💰 Compensation & Benefits

Salary Range: $12 to $18 per hour, based on experience

Benefits:

• Flexible scheduling to cater to personal needs
• Potential for career growth within the franchise
• Employee discounts on meals

Working Hours: Typically 40 hours per week with some flexibility

ASSUMPTION: Benefits such as meal discounts are common in food service roles and not explicitly mentioned but are likely offered.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on pizza delivery and casual dining

Company Size: Over 10,001 employees globally, providing stability and opportunities for growth

Founded: 1960

Company Description:

• Strong focus on innovation and customer satisfaction
• Global presence with over 17,100 stores in 90+ markets
• Committed to being the best pizza company in every neighborhood

Company Specialties:

• Pizza and sandwich production
• Advertising and digital innovation
• Market-leading delivery service

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Employees may benefit from being part of a recognized brand with a strong market position.

📊 Role Analysis

Career Level: Entry-level, suitable for younger job seekers or those new to the industry

Reporting Structure: Likely reports to store manager or shift supervisor

Work Arrangement: On-site, providing direct interaction with colleagues and customers

Growth Opportunities:

• Progression to supervisory roles
• Opportunities in management with education and experience
• Skill development in customer service and food preparation

ASSUMPTION: Entry-level roles like this often serve as a stepping stone within the franchise for motivated individuals.

🌍 Location & Work Environment

Office Type: Fast-paced restaurant environment

Office Location(s): Domino's branch at 2548 Highway 10 NE, Mounds View, MN

Geographic Context:

• Located in a small community within the Minneapolis-Saint Paul metro area
• Close proximity to local amenities and public transportation
• Opportunity to engage with a diverse customer base

Work Schedule: Flexible hours with peak periods during evenings and weekends

ASSUMPTION: Given the location, the job may appeal to local residents who value close-to-home employment with minimal commute.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Initial phone screening with HR
• In-person interview with store manager

Key Assessment Areas:

• Previous customer service experiences
• Communication and interpersonal abilities
• Flexibility and availability for shift work

Application Tips:

• Highlight communication and teamwork experience
• Show enthusiasm for the food industry and customer interaction
• Be prepared to discuss schedule availability

ATS Keywords: Customer service, energetic, team player, pizza making, communication skills

ASSUMPTION: The application process may be streamlined to quickly onboard new hires given the frequent hiring needs in such roles.

🛠️ Tools & Technologies

• Point-of-sale (POS) software for order management
• Basic kitchen equipment for pizza preparation
• Telephone systems for handling customer calls

ASSUMPTION: Employees are likely trained to use specific systems internally, streamline operational efficiency.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation in service and products
• Teamwork and collaboration

Work Style:

• Fast-paced, often requiring multitasking
• Team-focused, emphasizing support and communication
• Service-oriented, prioritizing customer needs

Self-Assessment Questions:

• Do I enjoy interacting with customers and providing service?
• Am I comfortable working in a fast-paced environment?
• Can I adapt to varying schedules and shift timings?

ASSUMPTION: A positive attitude and adaptability to shifts are critical for success in this company culture.

⚠️ Potential Challenges

• Adjusting to peak hour demands and high store traffic
• Balancing multiple customer service tasks simultaneously
• Ensuring consistent quality while managing time
• Navigating customer complaints diplomatically

ASSUMPTION: Challenges typical in customer service roles where quick thinking and composure are required.

📈 Similar Roles Comparison

• Other quick service roles at local eateries may offer similar responsibilities
• More established eateries might offer higher starting wages
• Corporate-level customer service positions may differ significantly in duties

ASSUMPTION: This role is competitive within its industry segment, offering relatively flexible scheduling compared to others.

📝 Sample Projects

• Initiating a customer feedback survey for improved service
• Helping in coordinating a local pizza promotion
• Assisting in training new hires

ASSUMPTION: While no major projects are likely, opportunities for involvement in local campaigns could arise.

❓ Key Questions to Ask During Interview

• Can you describe a typical day in this role?
• What are the main challenges the team currently faces?
• How does the scheduling process work?
• What opportunities for advancement are available?
• What is the most important quality you look for in a candidate?

ASSUMPTION: These questions are designed to help candidates understand daily tasks and growth potentials.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant experience and skills
• Prepare examples of your customer service interactions
• Be ready to discuss your availability and scheduling preferences
• Follow up with a brief email to reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.