Customer Service Rep (5039) - 1403 57th Ave W

📌 Core Information

🔹 Job Title: Customer Service Rep (5039)

🔹 Company: Domino's

🔹 Location: Bradenton, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing top-notch customer service
• Engaging with customers in-store
• Assisting with pizza preparation
• Operating phones to take customer orders

ASSUMPTION: The role is highly interactive, requiring employees to multitask and maintain a positive environment, essential in a bustling pizza store setting.

📋 Key Responsibilities

✅ Answering phones and addressing customer inquiries

✅ Assisting in making pizzas

✅ Ensuring a fun, positive atmosphere in the store

ASSUMPTION: The role demands teamwork and a dynamic presence to support the fast-paced nature of Domino's operations.

🎯 Required Qualifications

Education: Not specified, open to candidates with high school education

Experience: Entry-level; no prior experience required but beneficial

Required Skills:

• Excellent customer service skills
• Positive attitude
• High energy levels

Preferred Skills:

• Previous retail or food service experience
• Teamwork and collaboration abilities

ASSUMPTION: The minimum age requirement of 16 years implies the role suits both high school students and those seeking part-time work.

💰 Compensation & Benefits

Salary Range: Not specified, industry average for entry-level customer service roles

Benefits:

• Flexible working hours
• Employee discounts on menu items
• Potential for growth within the company

Working Hours: 40 hours per week, with flexibility for weekends and evenings

ASSUMPTION: Pay is competitive and aligned with the standard offerings for similar roles in the food service industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in fast food and delivery services

Company Size: 10,001+ employees, offering strong corporate infrastructure and national presence

Founded: 1960, Ann Arbor, MI

Company Description:

• Global leader in pizza delivery
• Innovative use of technology in food ordering and delivery
• Focus on employee growth and development

Company Specialties:

• Pizza and Sandwiches
• Technology-driven solutions
• Advertising and marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's provides a stable and growing environment, driven by innovation and service excellence.

📊 Role Analysis

Career Level: Entry-level, ideal for building foundational skills in customer service

Reporting Structure: Directly reports to Store Manager

Work Arrangement: Full-time, on-site with flexible scheduling

Growth Opportunities:

• Advancement into supervisory positions
• Exposure to various facets of store management
• Development programs for skills enhancement

ASSUMPTION: The company's "growth from within" culture encourages career progression for motivated employees.

🌍 Location & Work Environment

Office Type: Retail environment in a busy pizza store

Office Location(s): 1403 57th Ave W, Bradenton, FL

Geographic Context:

• Convenient access to local customer base
• Situated in a community-focused area
• Opportunities to engage with local events

Work Schedule: Varied shifts, including evening and weekend work

ASSUMPTION: The store's location within Bradenton suggests a consistent customer flow, supported by a lively neighborhood atmosphere.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or in-person interview
• Assessment of customer service skills

Key Assessment Areas:

• Customer interaction capabilities
• Multitasking and problem-solving skills
• Ability to work in a team environment

Application Tips:

• Highlight previous customer service experience
• Show enthusiasm for role and company
• Prepare to demonstrate knowledge of Domino's history and operations

ATS Keywords: Customer Service, Teamwork, Fast Learner, Positive Attitude

ASSUMPTION: The interview process is straightforward, focusing on interpersonal and communication skills necessary for customer service roles.

🛠️ Tools & Technologies

• Phone systems for order taking
• Point of Sale (POS) systems
• Technology for online order processing

ASSUMPTION: Employees will be trained on Domino's proprietary systems, enhancing operational efficiency.

👔 Cultural Fit Considerations

Company Values:

• Service excellence
• Teamwork and collaboration
• Innovative thinking

Work Style:

• Fast-paced and dynamic
• Customer-centric approach
• Flexible and adaptable

Self-Assessment Questions:

• Can I maintain energy and positivity in a busy environment?
• Do I enjoy interacting with new people daily?
• Am I motivated to learn and grow within a company?

ASSUMPTION: Candidates who thrive in lively settings and adapt quickly to change are likely a good fit for Domino's work culture.

⚠️ Potential Challenges

• Managing high customer volumes during peak hours
• Ensuring consistency in service quality
• Adapting to varying customer preferences
• Handling multitasking efficiently

ASSUMPTION: Working in a fast-paced environment tests resilience and adaptability in employees.

📈 Similar Roles Comparison

• Similar to positions in fast-food chains like Pizza Hut and Papa John's
• Compensation and structure comparable to retail and service industry roles
• Growth and development focus sets Domino's apart

ASSUMPTION: Domino's offers unique growth pathways, making it attractive for those seeking career advancement beyond typical entry-level roles.

📝 Sample Projects

• Participating in local marketing events
• Collaborating on in-store promotions
• Assisting in training new employees

ASSUMPTION: Employees may have opportunities to influence store success through participation in various projects.

❓ Key Questions to Ask During Interview

• What are the key performance indicators for this role?
• How does Domino's support employee growth and development?
• What does a typical day look like for a Customer Service Rep here?
• How does the team handle high-pressure situations?
• What is the company's approach to customer feedback?

ASSUMPTION: Asking these questions can give candidates deeper insights into the role and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights key skills relevant to customer service
• Prepare for potential interview scenarios
• Follow up on your application within a week
• Maintain contact details for any communication from the company's HR team

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.