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Customer Service Rep (7305)

Domino's
Full-time
On-site
Idaho Falls, Idaho, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep (7305)

πŸ”Ή Company: Domino's

πŸ”Ή Location: Idaho Falls, Idaho, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing quality products to customers
  • Maintaining a clean and organized work environment
  • Stocking ingredients efficiently
  • Flexibility in scheduling to fit various commitments

ASSUMPTION: The role emphasizes high energy and teamwork, derived from the lively description of pizza-making and community engagement.

πŸ“‹ Key Responsibilities

βœ… Ensure daily delivery of quality products

βœ… Complete cleaning tasks dynamically

βœ… Stock ingredients from delivery to storage efficiently

βœ… Handle phone and counter orders with professionalism

ASSUMPTION: Responsibilities likely require physical activity and strong customer service skills as inferred from task descriptions.

🎯 Required Qualifications

Education: Not specified

Experience: Some experience preferred but not required

Required Skills:

  • Customer Service
  • Team Player
  • Cleaning
  • Stocking
  • Order Processing

Preferred Skills:

  • Basic culinary skills
  • Experience in retail or hospitality

ASSUMPTION: Preferred skills suggest candidates with experience in service industries will excel, although training is likely provided.

πŸ’° Compensation & Benefits

Salary Range: Not specified. Typically, roles in this category may range approximately $10-$15/hour based on location and experience.

Benefits:

  • Employee discounts
  • Flexible scheduling
  • Opportunities for advancement

Working Hours: Approximately 20 hours weekly, with flexibility for school and other commitments

ASSUMPTION: Compensation is competitive for part-time food service positions, typical of entry-level roles.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants - one of the largest and most dynamic industries globally

Company Size: Over 10,001 employees, indicating a large corporate structure with potential growth avenues

Founded: 1960 - A long-standing player in the food service industry

Company Description:

  • Globally recognized brand
  • Innovative technology and service methods
  • Supportive franchise structure

Company Specialties:

  • Pizza
  • Sandwiches
  • Marketing

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The provided insights suggest a strong company culture focused on innovation and large-scale operations.

πŸ“Š Role Analysis

Career Level: Entry-level with pathways to supervisory roles

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: Part-time, on-site

Growth Opportunities:

  • Advancement to managerial roles
  • Skill development in customer service
  • Potential transition to corporate positions

ASSUMPTION: Opportunities for growth suggest career development initiatives are in place, typical of large franchise operations.

🌍 Location & Work Environment

Office Type: Storefront setting, customer-facing

Office Location(s): Idaho Falls, Idaho, and other franchise locations

Geographic Context:

  • Located in a growing community with active retail areas
  • Proximity to schools and residential neighborhoods
  • Accessible workplace with local transit options

Work Schedule: Flexible shifts, suitable for students and other part-time workers

ASSUMPTION: Location is well chosen to benefit from foot traffic and reach a broad community audience.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit resume online or in person
  • Initial phone screening
  • In-person interview

Key Assessment Areas:

  • Customer service skills
  • Ability to work in a team
  • Flexibility in scheduling

Application Tips:

  • Highlight flexibility in work hours
  • Emphasize customer service or related experience
  • Show enthusiasm for the brand and team environment

ATS Keywords: Customer Service, Team Player, Retail, Flexible Schedule

ASSUMPTION: The process is streamlined to accommodate high-volume hiring typical for food service roles.

πŸ› οΈ Tools & Technologies

  • POS Systems
  • Basic kitchen equipment
  • Order processing software

ASSUMPTION: On-the-job training for these tools is common, especially for entry-level positions.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-oriented service
  • Commitment to quality and speed
  • Innovation in food delivery

Work Style:

  • Fast-paced environment
  • Emphasis on team collaboration
  • Focus on adaptability and quick thinking

Self-Assessment Questions:

  • Am I comfortable working in a fast-paced environment?
  • Do I enjoy interacting with customers?
  • Can I manage flexible work hours effectively?

ASSUMPTION: Employees are expected to align with a proactive and sociable work culture.

⚠️ Potential Challenges

  • High demand during peak hours
  • Balancing multiple responsibilities at once
  • Maintaining quality under time constraints
  • Handling customer complaints efficiently

ASSUMPTION: Challenges are typical in high-volume, customer-centric roles, necessitating robust interpersonal skills.

πŸ“ˆ Similar Roles Comparison

  • Similar roles may offer higher wages, but less flexibility
  • Opportunities for advancement might differ based on organizational structure
  • Work environment may vary between corporate vs. franchise settings

ASSUMPTION: Comparison is based on industry standards for similarly scaled operations.

πŸ“ Sample Projects

  • Initiatives to improve speed of service
  • Team workshops on customer engagement
  • Inventory management projects

ASSUMPTION: Projects are often team-driven, aiming to enhance store performance metrics.

❓ Key Questions to Ask During Interview

  • What growth opportunities are available within the company?
  • How is success typically measured in this role?
  • What is the team structure like during peak hours?
  • Can you describe a typical career progression for this position?
  • What training programs are available for new hires?

ASSUMPTION: These questions are designed to gauge both role expectations and potential for advancement.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare to discuss your availability for flexible scheduling
  • Ensure your resume highlights relevant skills
  • Be ready for a phone screening followed by an in-person interview
  • Follow up with the hiring manager if applicable

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.