Customer Service Rep(7363) - 32 east sheridan street

📌 Core Information

🔹 Job Title: Customer Service Rep (7363) - 32 East Sheridan Street

🔹 Company: Domino's

🔹 Location: Ely, Minnesota, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging positively with the public
• Providing high-quality customer service
• Having basic computer skills
• Exhibiting a friendly and outgoing personality

ASSUMPTION: The job involves front-line interaction with customers, primarily focusing on enhancing customer satisfaction and building customer relationships.

📋 Key Responsibilities

✅ Interact with the public to provide excellent customer service

✅ Maintain a friendly and outgoing demeanor

✅ Utilize computer skills for various administrative tasks

ASSUMPTION: Responsibilities may include managing customer orders and queries using digital systems, though explicit details are not specified.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service role

Required Skills:

• Reliable transportation method
• Clean background check
• Friendly and outgoing demeanor

Preferred Skills:

• Some basic computer skills
• Experience in customer service environments

ASSUMPTION: Preferred skills are inferred based on industry standards where familiarity with basic technology enhances job performance.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, entry-level roles in similar sectors offer hourly wages consistent with US minimum wage standards.

Benefits:

• Confidentiality of applicant information per EEO guidelines
• Potential employee discounts on products
• Opportunities for career advancement

Working Hours: 20 hours per week

ASSUMPTION: Benefits are assumed based on typical offerings in the customer service sector; specific employee benefits like health insurance are not detailed.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically fast-food service

Company Size: 10,001+ employees, indicating a large corporate structure with potential for career progression and diverse opportunities

Founded: 1960, with a long-standing reputation and extensive industry experience

Company Description:

• Innovative with a focus on technology and customer-oriented service
• Offers a dynamic work environment inspired by fun and growth
• Strives to be the leading pizza delivery service worldwide

Company Specialties:

• Pizza and Sandwiches
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company context assumes a focus on both quality products and technological advancement, based on provided company descriptions and specialties.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their careers in customer service

Reporting Structure: Likely reports to a store manager or customer service supervisor

Work Arrangement: On-site at the Ely, Minnesota location

Growth Opportunities:

• Advancement to supervisory roles
• Skill development in customer service excellence
• Potential for involvement in store operations management

ASSUMPTION: Growth potential exists from entry-level to management within the company as typical in large organizations.

🌍 Location & Work Environment

Office Type: Retail store setting within a Domino's outlet

Office Location(s): Based at 32 East Sheridan Street, Ely, Minnesota

Geographic Context:

• Located in Ely, Minnesota, offering a small-town community feel
• Supported by Dexter Lake and popular for outdoor activities
• Accessible by main roads connecting to other parts of Minnesota

Work Schedule: Likely reflects typical retail hours, with a focus on peak customer influx times

ASSUMPTION: The role fits a typical retail environment, characterized by customer-facing tasks in a structured store layout.

💼 Interview & Application Insights

Typical Process:

• Submit application via Domino's career portal
• Initial phone screening with HR or store manager
• Interview focusing on customer service scenarios and interactions

Key Assessment Areas:

• Customer interaction skills
• Ability to multitask in a fast-paced environment
• Problem-solving and adaptability

Application Tips:

• Highlight any previous customer service experience
• Demonstrate a reliable transportation plan
• Include basic computer skills in the resume

ATS Keywords: Customer Service, Reliable Transportation, Outgoing Personality, Basic Computer Skills

ASSUMPTION: The application process is assumed to be straightforward with focus on interpersonal skills due to the nature of customer-facing roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Basic computer software for order and inventory management
• Customer relationship management (CRM) tools

ASSUMPTION: Tools such as POS systems are essential for managing transactions and inventory in a store setting.

👔 Cultural Fit Considerations

Company Values:

• Commitment to high-quality customer service
• Innovation and adaptation to new technologies
• Collaboration and teamwork

Work Style:

• Fast-paced, dynamic retail setting
• Customer-focused with a friendly approach
• Adaptable to shifts and customer demands

Self-Assessment Questions:

• How do you handle customer complaints?
• What strategies do you use to remain organized?
• What motivates you to work in customer service?

ASSUMPTION: Cultural fit is oriented towards individuals who value service excellence and possess a collaborative spirit.

⚠️ Potential Challenges

• Managing high customer volume during peak hours
• Maintaining enthusiasm and friendliness consistently
• Dealing with challenging customer interactions
• Adapting to new technologies and procedures

ASSUMPTION: The role involves standard challenges associated with customer service in a busy retail environment.

📈 Similar Roles Comparison

• Similar entry-level roles at other fast-food chains
• Comparative responsibilities in retail customer service roles
• Opportunities for advancement in roles like cashier or sales assistant

ASSUMPTION: Similar roles offer comparable responsibilities with possible variances in company-specific practices.

📝 Sample Projects

• Assisting in holiday promotions
• Managing customer loyalty programs
• Participating in local store marketing initiatives

ASSUMPTION: Sample projects are inferred based on typical retail activities related to marketing and customer engagement.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this position?
• How is success measured in this role?
• What training programs are available?
• How does the team collaborate on common goals?
• What are the expected career progression paths?

ASSUMPTION: Questions are designed to uncover practical job expectations and potential for professional growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights customer service experience
• Prepare to discuss your abilities in managing high-pressure situations
• Be available for a phone screening following application submission
• Stay updated on the status of your application via email

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.