Customer Service Rep (7519) - 2129 E 9400 South

📌 Core Information

🔹 Job Title: Customer Service Rep (7519)

🔹 Company: Domino's

🔹 Location: 2129 E 9400 South, Sandy, Utah, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Flexibility with scheduling that complements personal commitments
• Opportunities for advancement within the company
• Contributing to a team dedicated to exceptional service
• Adapting to various roles, from customer service to pizza making

ASSUMPTION: The job primarily involves direct interaction with customers and operational tasks within the store, focusing on efficiency and customer satisfaction.

📋 Key Responsibilities

✅ Operate all store equipment efficiently

✅ Stock and manage inventory, ensuring seamless workflow

✅ Prepare food products following company standards

✅ Process telephone and in-person orders accurately

✅ Maintain cleanliness and organization within the store

ASSUMPTION: Responsibilities include a mix of customer-facing and back-end tasks, requiring adaptability and multi-tasking capabilities.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required but customer service experience is advantageous

Required Skills:

• Strong communication abilities
• Basic math and cash handling skills
• Ability to work in variable temperatures and conditions

Preferred Skills:

• Experience in a fast-paced retail or service environment
• Basic computer skills for order processing

ASSUMPTION: A high school diploma or equivalent may be preferred but not specified; skills focus on customer interaction and inventory management.

💰 Compensation & Benefits

Salary Range: Not specified; industry average for entry-level customer service roles at Domino’s can range from $9-$12/hour.

Benefits:

• Flexible working hours
• Opportunities for career advancement
• Training and development provided

Working Hours: 40 hours per week, with rotating shifts potentially covering weekends and evenings.

ASSUMPTION: Compensation includes both base pay and potential performance incentives, consistent with industry standards.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants (Fast Food/Quick Service)

Company Size: 10,001+ employees, offering vast opportunities for networking and growth

Founded: 1960, with a strong legacy and continued expansion

Company Description:

• Industry leader in pizza delivery worldwide
• Innovator in technology and customer service
• Commitment to community through franchise growth

Company Specialties:

• Pizza and Sandwiches
• Marketing and Digital Innovation
• Data Analytics and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's extensive global presence suggests stability and various career progression opportunities.

📊 Role Analysis

Career Level: Entry-level with a path to management and operational roles

Reporting Structure: Typically reports to the Store Manager or Assistant Manager

Work Arrangement: Fully on-site, regular rotations for shifts

Growth Opportunities:

• Transition from team member to supervisory roles
• Potential for franchise ownership in the long term
• Access to management training programs

ASSUMPTION: The role offers a clear path for growth within Domino's, leveraging in-house training and mentorship.

🌍 Location & Work Environment

Office Type: Fast-paced restaurant environment

Office Location(s): Domino's store on 2129 E 9400 South, Sandy, Utah

Geographic Context:

• Located in a suburban area with accessible transport links
• Part of a community-focused neighborhood
• Proximity to schools and recreational facilities in Sandy

Work Schedule: Typically involves shift work, may include evenings and weekends based on business needs.

ASSUMPTION: The work environment is high-energy and requires physical as well as mental agility.

💼 Interview & Application Insights

Typical Process:

• Submit online application
• Initial phone screening by HR
• In-person interview with Store Manager

Key Assessment Areas:

• Customer service aptitude
• Ability to handle cash transactions
• Problem-solving under pressure

Application Tips:

• Highlight relevant customer service experience
• Emphasize flexibility with work hours
• Show enthusiasm for team-based environments

ATS Keywords: Customer Service, Cash Handling, Teamwork, Time Management

ASSUMPTION: Application process involves evaluating interpersonal skills and basic competencies for service roles.

🛠️ Tools & Technologies

• Customer order processing systems
• Standard kitchen equipment
• POS and cash register systems

ASSUMPTION: Training will cover specific tools used at Domino’s, focusing on operational efficiency.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer service and satisfaction
• Teamwork and collaboration
• Embracing diversity and inclusion

Work Style:

• Ability to work in a fast-paced environment
• Comfortable with shift rotations
• A focus on customer interaction and service excellence

Self-Assessment Questions:

• Am I comfortable working in a lively, sometimes hectic, environment?
• Can I effectively communicate with a diverse team and customer base?
• Am I prepared to handle physical tasks, including lifting and standing?

ASSUMPTION: Candidates succeeding in this role will enjoy dynamic workplaces and customer engagement.

⚠️ Potential Challenges

• Handling workloads during peak hours
• Maintaining accuracy under pressure in customer orders
• Adapting to changing schedules
• Performing physically demanding tasks

ASSUMPTION: Preparation is key, as challenges primarily relate to environment and task variety.

📈 Similar Roles Comparison

• Compared to fast-food roles, offers more growth opportunities within the company
• Focus on diversity and team collaboration is more emphasized
• Company reputation can provide added job security

ASSUMPTION: Domino's aims to distinguish itself through employee development and recognition.

📝 Sample Projects

• Campaign for decreasing order time during peak hours
• Initiatives to enhance teamwork and customer experience
• Inventory management optimization projects

ASSUMPTION: Projects focus on operational efficiency and enhancing service delivery.

❓ Key Questions to Ask During Interview

• What does success look like in this role?
• How is performance measured and rewarded?
• What opportunities exist for advancement?
• How does the team handle peak service times?
• What training is provided for new team members?

ASSUMPTION: Questions will help gauge the company's support and career progression opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for an interview discussing your customer service experience
• Review the job requirements and ensure you meet the qualifications
• Understand the company's culture and values
• Be ready to discuss availability and scheduling preferences

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.