Customer Service Rep/Expediter (06227)- 12870 Stroh Ranch Ct #105A

📌 Core Information

🔹 Job Title: Customer Service Rep/Expediter (06227)- 12870 Stroh Ranch Ct #105A

🔹 Company: Domino's

🔹 Location: Parker, Colorado, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service in a fast-paced environment
• Handling customer orders both in-person and over the phone
• Maintaining cleanliness and organization within the store
• Assisting in food preparation and restaurant operations

ASSUMPTION: The job focuses heavily on customer interaction and efficient order processing because of the high volume of sales indicated in the listing.

📋 Key Responsibilities

✅ Operate all in-store equipment and maintain store cleanliness

✅ Prepare food products and expedite orders

✅ Receive and process customer orders with accuracy

✅ Take inventory and complete associated paperwork

ASSUMPTION: Responsibilities around order expediting suggest a need for speed and accuracy to maintain customer satisfaction in a demanding environment.

🎯 Required Qualifications

Education: Not specified - high school diploma preferred

Experience: 0-2 years in customer service or related fields

Required Skills:

• Excellent verbal and written communication
• Basic mathematical skills for handling transactions
• Strong customer service orientation

Preferred Skills:

• Experience in food service or retail
• Problem-solving and time management skills

ASSUMPTION: A high level of customer interaction suggests a greater emphasis on interpersonal and customer service skills.

💰 Compensation & Benefits

Salary Range: Not specified - industry standards suggest $12-$14 per hour

Benefits:

• Flexible scheduling
• Opportunities for advancement
• Employee discounts

Working Hours: 40 hours per week, possibility for part-time hours depending on employee needs

ASSUMPTION: Based on the flexibility offered, part-time and full-time positions might be available depending on the candidate's needs.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically fast food with a focus on pizza delivery

Company Size: 10,001+ employees, indicating robust institutional support and advancement opportunities

Founded: 1960, showcasing a long history in effective business practices and customer service excellence

Company Description:

• Leadership in fast-food pizza delivery across multiple markets
• Innovation in service initiatives like voice-ordering applications
• Focus on teamwork and fun working environment

Company Specialties:

• Pizza
• Marketing
• Technology Initiatives

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Innovative technology and a large operational scale suggest the company invests heavily in logistics and customer interaction technology.

📊 Role Analysis

Career Level: Entry-level position with potential growth into management

Reporting Structure: Reports to store managers and shift supervisors

Work Arrangement: Primarily on-site with scheduled shifts

Growth Opportunities:

• Potential advancement from customer service to supervisor roles
• Career development programs, possibly leading to corporate positions
• Opportunities to own a franchise

ASSUMPTION: Due to stated growth potential, employees may be encouraged to enter training programs aimed at advancement within the company.

🌍 Location & Work Environment

Office Type: Commercial storefront in retail area

Office Location(s): 12870 Stroh Ranch Ct #105A, Parker, Colorado

Geographic Context:

• Centrally located in Parker, Colorado
• Accessible via public transportation
• Nearby community with potential customer base

Work Schedule: Flexible hours with day, evening, and weekend availability

ASSUMPTION: The role may require adjustment to community peaks in dining traffic for maximum efficiency and service.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service ability
• Problem-solving skills
• Ability to work under stress

Application Tips:

• Highlight customer service experience in your resume
• Discuss availability during the interview to highlight flexibility
• Prepare examples of past successful problem-solving

ATS Keywords: Customer Service, Communication Skills, Teamwork, Time Management

ASSUMPTION: Based on industry norms, the application process emphasizes customer service acuity and consistency under pressure.

🛠️ Tools & Technologies

• POS systems
• Basic kitchen equipment
• Order processing software

ASSUMPTION: Familiarity with basic order processing tools will be beneficial due to the technical references in the job duties.

👔 Cultural Fit Considerations

Company Values:

• Excellence in customer service
• Commitment to quality and teamwork
• Diversity and inclusivity

Work Style:

• Fast-paced and dynamic environment
• Team-oriented with individual accountability
• Adaptability to varying work conditions

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I excel in customer service and enjoy teamwork?
• Can I handle stress effectively and remain composed?

ASSUMPTION: Cultural fit is crucial due to the customer-facing nature of the job and the company's emphasis on teamwork.

⚠️ Potential Challenges

• Managing high volumes of customer interactions
• Working in a physically demanding and possibly hot environment
• Adjusting to varying shifts
• Maintaining quality under pressure

ASSUMPTION: Challenges will likely include adapting to multi-tasking demands and maintaining speed and accuracy under high customer volume.

📈 Similar Roles Comparison

• Comparison with retail cashiers for customer interaction focus
• Similar to fast-food attendants with order processing demands
• Comparable to entry-level delivery roles within Domino's

ASSUMPTION: Other customer service roles within restaurants and retail provide a comparable skill set and responsibilities.

📝 Sample Projects

• Implement a rapid order processing protocol
• Design and maintain a schedule that maximizes peak service
• Develop a quick-resolution strategy for common customer complaints

ASSUMPTION: Projects will likely focus on efficiency and enhancing customer interaction protocols within the store.

❓ Key Questions to Ask During Interview

• What levels of training and mentoring can I expect?
• How does the team support each other during peak hours?
• What growth opportunities are available within the company?
• How does the scheduling process work in terms of flexibility?
• What are the key performance indicators for success in this role?

ASSUMPTION: Questions should focus on team dynamics, training, and career growth due to the company's emphasis on advancement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experiences
• Review typical interview questions to better prepare
• Be ready to discuss flexibility and scheduling needs
• Plan questions pertaining to your role and career potential

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.