πΉ Job Title: Customer Service Representative
πΉ Company: KSB Company
πΉ Location: Sinnar, MahΔrΔshtra, India
πΉ Job Type: On-site
πΉ Category: π Customer Service
πΉ Date Posted: March 30, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: It is assumed that the position involves direct interaction with customers and coordination with internal teams to ensure seamless service delivery based on the responsibilities described.
β Attend and register service calls efficiently
β Manage and document service claims and spare parts
β Conduct site visits and ensure claims documentation is complete
β Coordinate insurance claim settlements and ASC coordination
ASSUMPTION: The responsibilities described suggest that the candidate might need to engage in multiple concurrent tasks, requiring strong multitasking abilities.
Education: Not specified
Experience: 0-2 years in customer service or claim management
Required Skills:
Preferred Skills:
ASSUMPTION: The role appears to require candidates to have foundational knowledge in customer service and technical documentation. A more extensive professional background could be advantageous.
Salary Range: Not specified
Benefits:
Working Hours: 40 hours per week (standard full-time schedule with potential for extra hours during high-demand periods)
ASSUMPTION: Benefits are inferred based on common industry practices for roles of this nature, assuming a standard employment package.
Industry: Machinery Manufacturing
Company Size: 201-500 employees, offering a tight-knit community with the resources of a larger company
Founded: 1994
Company Description:
Company Specialties:
Company Website: https://linktr.ee/ksb_chile
ASSUMPTION: The companyβs strong presence and specializations suggest a deeply rooted expertise in its industry, which could offer employees extensive growth potential.
Career Level: Entry to early career level, ideal for fresh graduates and those with minimal experience
Reporting Structure: Likely to report to a team leader or service manager
Work Arrangement: Full-time on-site
Growth Opportunities:
ASSUMPTION: The position likely offers career progression through internal promotions and skill development supported by the company.
Office Type: Traditional office with facilities to support customer service operations
Office Location(s): Sinnar, MahΔrΔshtra, India
Geographic Context:
Work Schedule: Monday to Friday, with standard business hours
ASSUMPTION: The role is entrenched in a well-equipped office environment conducive to focused customer service work.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Service, Claim Management, Documentation, Coordination
ASSUMPTION: These assumptions are based on typical processes and evaluation criteria common for customer service roles.
ASSUMPTION: The role likely involves the use of common industry software tools for managing customer service and claims processes.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Company values and work style inferences are derived from industry norms in customer service-focused roles.
ASSUMPTION: Challenges outlined are typical for customer service roles that involve direct customer interaction and claim management.
ASSUMPTION: Role comparisons are based on general industry knowledge of comparable customer service positions.
ASSUMPTION: Sample projects are provided as illustrative tasks typical for enhancing customer service operations.
ASSUMPTION: These questions are constructed to gain deeper insights into the role and company culture.
To apply for this position:
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.