Customer Service Representative / Data Entry

📌 Core Information

🔹 Job Title: Customer Service Representative / Data Entry

🔹 Company: Comforce Resource

🔹 Location: Los Angeles, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 29, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Remote Solely

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Exceptional attention to detail
• Collaborating with product owners to understand business objectives
• Prioritizing organizational requirements effectively
• Balancing data entry tasks with customer service duties

ASSUMPTION: The job involves both customer service and data entry responsibilities, highlighting the need for candidates with multitasking abilities and attention to detail.

📋 Key Responsibilities

✅ Accurately input, update, and maintain data in digital systems and databases.

✅ Verify the accuracy of data entries by cross-referencing with source documents.

✅ Perform regular data quality checks to identify and rectify discrepancies.

✅ Ensure timely completion of data entry tasks to meet project deadlines.

✅ Manage and organize electronic files and records for easy retrieval.

✅ Communicate with team members and supervisors to clarify data-related issues and ensure data integrity.

ASSUMPTION: Responsibilities include managing and verifying data to support smooth business operations, requiring strong communication skills for data clarification.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a related field

Required Skills:

• Excellent typing speed and accuracy
• Strong attention to detail and the ability to spot errors
• Good organizational and time management skills

Preferred Skills:

• Ability to work independently with minimal supervision
• High level of integrity and commitment to maintaining confidentiality

ASSUMPTION: The role demands precision and the ability to work autonomously, suggesting a preference for candidates who are self-motivated and meticulous.

💰 Compensation & Benefits

Salary Range: $38.86 - $42.99 per hour

Benefits:

• Performance-based incentive awards
• Comprehensive health benefits including medical, vision, and dental coverage
• Financial benefits such as 401(k), stock purchase options, and company-paid life insurance
• Paid time off including parental leave, family care leave, and more
• Additional benefits like company discounts, military leave pay, and expense reimbursements for adoption and surrogacy

Working Hours: 40 hours per week

ASSUMPTION: The competitive salary and diverse benefits package indicate a supportive work environment that values employee well-being and financial stability.

📌 Applicant Insights

🔍 Company Context

Industry: Not specified

Company Size: Not specified

Founded: Not specified

Company Description:

• Not specified
• Not specified
• Not specified

Company Specialties:

• Not specified
• Not specified
• Not specified

Company Website: https://comforceresource.com/

ASSUMPTION: Limited company details suggest it's crucial for applicants to conduct additional research to understand the corporate culture and environment.

📊 Role Analysis

Career Level: Entry-Level

Reporting Structure: Likely reports to a department supervisor or manager

Work Arrangement: Primarily remote despite being categorized as on-site

Growth Opportunities:

• Gaining experience in data management and customer service
• Potential for advancement to senior data roles
• Opportunities to work closely with product owners, gaining strategic insights

ASSUMPTION: The dual focus on data entry and customer service provides diverse skill enhancements, positioning the role as a stepping stone for further career development.

🌍 Location & Work Environment

Office Type: Not specified

Office Location(s): Los Angeles, CA

Geographic Context:

• Located in a major economic hub, offering diverse employment opportunities
• Strong local economy with a focus on technology and service industries
• Vibrant city with numerous cultural and recreational activities

Work Schedule: Standard full-time hours

ASSUMPTION: The Los Angeles location allows access to a sizeable professional network and resources, advantageous for career growth.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Preliminary phone or video interview
• Skills assessment tests

Key Assessment Areas:

• Typing speed and accuracy
• Attention to detail
• Organizational skills

Application Tips:

• Emphasize your accuracy and organizational skills in your resume
• Prepare for potential skills assessments focused on typing
• Research the company's customer service approach to align your interview responses with their values

ATS Keywords: Typing Speed, Data Accuracy, Customer Service, Detail-Oriented, Time Management

ASSUMPTION: The interview process is designed to gauge accuracy, efficiency, and a candidate's potential for independent work, suggesting an emphasis on these traits.

🛠️ Tools & Technologies

• Digital data entry systems
• Database management software
• Communication tools for remote work

ASSUMPTION: Familiarity with basic data entry and office software is essential, though specific tools are not detailed, highlighting the need for adaptable tech skills.

👔 Cultural Fit Considerations

Company Values:

• Accuracy and attention to detail
• Commitment to excellence in customer service
• Integrity and confidentiality

Work Style:

• Autonomous and independent work habits
• Capability to manage multiple tasks efficiently
• Proactive communication with team members

Self-Assessment Questions:

• How do you prioritize accuracy in your work?
• Can you describe a time when you worked independently to solve a problem?
• What strategies do you use to manage your time effectively?

ASSUMPTION: The role is likely to fit professionals who excel in structured, detail-oriented environments and are comfortable working autonomously.

⚠️ Potential Challenges

• Maintaining accuracy under tight deadlines
• Balancing customer service tasks with data management duties
• Navigating multiple digital platforms efficiently
• Ensuring clear communication in a remote setting

ASSUMPTION: Candidates must be prepared for the demanding pace of data entry combined with consistent customer service excellence.

📈 Similar Roles Comparison

• Higher focus on data accuracy compared to traditional customer service roles
• Increased independence relative to typical data entry positions
• Competitive pay within entry-level data and customer service fields

ASSUMPTION: The job blends responsibilities, offering a competitive edge with diverse skill applications not commonly found in single-focus positions.

📝 Sample Projects

• Audit of existing data for accuracy and updates
• Development of streamlined data entry processes
• Customer feedback analysis for service improvement

ASSUMPTION: Projects will likely focus on improving data processes and aligning customer service improvements with data insights.

❓ Key Questions to Ask During Interview

• What are the primary databases and systems used for data entry?
• How does the team balance data entry tasks with customer service responsibilities?
• What are the most significant challenges faced by your team?
• Can you describe the typical career progression for this role?
• How does the company assess performance in this dual-role position?

ASSUMPTION: Preparing these questions highlights your interest in understanding the practical aspects and growth potential within the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume is tailored to highlight relevant skills and experiences
• Prepare for a potential online skill assessment focusing on data accuracy and typing speed
• Research the company to align your application with their values and goals
• Follow up with a professional email expressing your continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.