Customer Service Representative / Data Entry

📌 Core Information

🔹 Job Title: Customer Service Representative / Data Entry

🔹 Company: Comforce Resource

🔹 Location: Wichita, Kansas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 29, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site (Despite contradictory information, official job type is presumed on-site)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Working with product owners across various lines of business
• Understanding organizational objectives and prioritizing requirements
• Balancing customer service duties with data entry tasks
• Maintaining high accuracy in data processing tasks

ASSUMPTION: Due to lack of specific remote mention, assumed that this role requires on-site presence, but a hybrid model could be inferred given the remote working hour details provided.

📋 Key Responsibilities

✅ Accurately input, update, and maintain data in various digital systems

✅ Verify the accuracy of data entries by cross-referencing with source documents

✅ Perform regular data quality checks to identify and rectify discrepancies

✅ Ensure timely completion of data entry tasks to meet project deadlines

✅ Manage and organize electronic files and records for easy retrieval

✅ Communicate with team members and supervisors to clarify data-related issues

ASSUMPTION: These tasks imply both detailed focus on data management and collaborative elements with team members suggesting a partially hybrid or flexible working style.

🎯 Required Qualifications

Education: Not specified (assumed high school diploma or equivalent minimum based on standard for similar positions)

Experience: 0-2 years

Required Skills:

• Excellent typing speed and accuracy
• Strong attention to detail and ability to spot errors
• Good organizational and time management skills
• Ability to work independently with minimal supervision

Preferred Skills:

• Experience with customer service operations
• Familiarity with data management systems

ASSUMPTION: Assumes familiarity with general office software and possibly some customer service platforms.

💰 Compensation & Benefits

Salary Range: $36.86 - $38.99 per hour

Benefits:

• Health benefits including medical, vision, and dental coverage
• Financial benefits including 401(k), stock purchase, and company-paid life insurance
• PTO and/or PPTO for vacation, sick leave, holidays

Working Hours: 40 hours per week

ASSUMPTION: Presumed full-time position due to standard working hours and comprehensive benefits package.

📌 Applicant Insights

🔍 Company Context

Industry: Not specified

Company Size: Not specified

Founded: Not specified

Company Description:

• Presumably engaged in staffing and resource management solutions
• Likely offers a variety of professional service positions
• Focus on client and candidate satisfaction

Company Specialties:

• Resource management
• Customer service solutions
• Data management services

Company Website: https://comforceresource.com/

ASSUMPTION: Based on available details, the company likely emphasizes a dynamic workplace fostering professional growth and employee well-being.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Likely reports to a team lead or department manager

Work Arrangement: Primarily on-site with potential for flexibility

Growth Opportunities:

• Potential role advancements in customer service or data management
• Opportunity to develop specialized skills in client interaction systems
• Networking opportunities with industry professionals

ASSUMPTION: Mentorship and career development programs could be part of the company's culture due to comprehensive role-based support.

🌍 Location & Work Environment

Office Type: Professional on-site office environment

Office Location(s): Wichita, Kansas

Geographic Context:

• Located in a central U.S. city, facilitating business operations
• Access to a growing job market
• Diverse community with opportunities for cultural engagement

Work Schedule: Standard professional schedule with potential flexibility for certain roles

ASSUMPTION: Assumes standard professional office setup with modern facilities conducive to productivity.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Potential phone screening
• In-person or virtual interview

Key Assessment Areas:

• Typing speed and accuracy
• Attention to detail
• Ability to work independently

Application Tips:

• Highlight any customer service or data entry experience
• Emphasize organizational and time management skills
• Demonstrate examples of problem-solving in prior roles

ATS Keywords: Customer Service, Data Entry, Typing, Accuracy, Detail Orientation

ASSUMPTION: ATS (Applicant Tracking Systems) likely used to shortlist candidates, focusing on key skills and experiences.

🛠️ Tools & Technologies

• Data entry software
• Customer service platforms
• Standard office suite (e.g., MS Office)

ASSUMPTION: Assumes familiarity with common office software and potential use of CRM systems for customer service operations.

👔 Cultural Fit Considerations

Company Values:

• Integrity and confidentiality
• Commitment to quality
• Team collaboration

Work Style:

• Independent work capability
• Detail-oriented tasks
• Collaborative problem-solving approach

Self-Assessment Questions:

• How do you handle data discrepancies?
• Can you provide examples of your organizational strategies?
• What motivates you in a customer service role?

ASSUMPTION: Assumed emphasis on values fostering professional integrity and team synergy based on company focus on data management.

⚠️ Potential Challenges

• High-volume data entry tasks
• Maintaining confidentiality with sensitive data
• Balancing customer service with administrative duties
• Meeting strict deadlines

ASSUMPTION: Anticipating possible challenges associated with the role in balancing dual responsibilities effectively and ensuring high performance.

📈 Similar Roles Comparison

• Comparable roles in data entry focusing solely on data accuracy
• Customer service roles with client interaction focus
• Hybrid roles that balance multiple administrative functions

ASSUMPTION: The hybrid nature of the described role adds unique value over positions solely in customer service or data management.

📝 Sample Projects

• Implementing improved data accuracy workflows
• Enhancing electronic filing systems for efficiency
• Developing training materials for new data entry processes

ASSUMPTION: Project involvement likely pertains to process improvement and operational excellence initiatives within the company.

❓ Key Questions to Ask During Interview

• How does the company measure success in this dual-role position?
• What systems are in place for data verification and quality control?
• How is feedback communicated within the team?
• What are the opportunities for professional development in this role?
• How do you manage workload distribution between customer service and data entry tasks?

ASSUMPTION: Questions chosen to gauge role clarity, team dynamics, and growth potential are crucial for evaluating fit.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant experience and skills
• Prepare for a potential phone interview by reviewing key responsibilities
• Research the company’s history and recent developments
• Prepare questions for the interview to demonstrate interest and engagement

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.