Customer Service Representative / Data Entry

📌 Core Information

🔹 Job Title: Customer Service Representative / Data Entry

🔹 Company: Comforce Resource

🔹 Location: Colorado Springs, Colorado, United States

🔹 Job Type: Remote

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sat Mar 29 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Remote

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Close collaboration with product owners to understand business objectives.
• Prioritization of data entry requirements across various lines of business.
• Ensuring stringent data accuracy and regular quality checks.
• Maintaining data integrity through effective communication and organization.

ASSUMPTION: This role involves cross-functional team interaction, suggesting potential involvement in diverse projects and data management initiatives.

📋 Key Responsibilities

✅ Accurately input, update, and maintain data in various digital systems and databases.

✅ Verify the accuracy of data entries by cross-referencing with source documents.

✅ Perform regular data quality checks to identify and rectify discrepancies.

✅ Ensure timely completion of data entry tasks to meet project deadlines.

✅ Manage and organize electronic files and records for easy retrieval.

✅ Communicate with team members and supervisors to clarify data-related issues and ensure data integrity.

ASSUMPTION: Regular team meetings may be part of this role for synchronizing tasks and clarifications on data issues.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level position with 0-2 years of relevant experience

Required Skills:

• Excellent typing speed and accuracy
• Strong attention to detail and ability to spot errors
• Good organizational and time management skills

Preferred Skills:

• Experience in a customer service environment
• Familiarity with data entry software or databases

ASSUMPTION: Entry-level candidates with internships or coursework in related fields might also be considered.

💰 Compensation & Benefits

Salary Range: $38.86 - $42.99 per hour

Benefits:

• Performance-based incentive awards
• Health benefits including medical, vision, and dental coverage
• 401(k), stock purchase, and company-paid life insurance

Working Hours: 40 hours per week

ASSUMPTION: Payment structure suggests potential for overtime pay, given the specific hourly rate.

📌 Applicant Insights

🔍 Company Context

Industry: Not specified, but assumed to be within the professional services domain given the focus on customer service and data management.

Company Size: Not specified

Founded: Not specified

Company Description:

• Focused on providing resource management and data handling solutions.
• Prioritizes collaboration across various business units.
• Values accuracy and integrity in service delivery.

Company Specialties:

• Customer service
• Data management
• Resource optimization

Company Website: https://comforceresource.com/

ASSUMPTION: Comforce Resource might operate in multiple locations given its diverse business lines, yet specifics are unavailable.

📊 Role Analysis

Career Level: Entry-level, suitable for recent graduates or those with minimal experience.

Reporting Structure: Likely reports to a team leader or supervisor within the customer service or data entry department.

Work Arrangement: Remote, providing flexibility regarding work environment.

Growth Opportunities:

• Potential for advancement to senior data or customer service roles.
• Opportunities to lead project-based teams or initiatives.
• Increased responsibility with performance-based growth.

ASSUMPTION: Training and development programs might be available to support growth, though not explicitly mentioned.

🌍 Location & Work Environment

Office Type: Fully remote, allowing for home-based work setting.

Office Location(s): Not applicable due to remote nature.

Geographic Context:

• Located in Colorado Springs, providing potential for local network growth.
• Remote work suggests flexibility in living location within operational regions.
• Supports work-life balance through home office arrangements.

Work Schedule: Standard 40-hour workweek, details on schedule flexibility were not provided.

ASSUMPTION: While remote, the company may favor candidates in similar time zones for synchronous work capabilities.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via the company website
• Phone screening with HR
• Virtual interview with hiring manager

Key Assessment Areas:

• Data entry accuracy and efficiency
• Customer service skills
• Ability to work independently

Application Tips:

• Emphasize data accuracy and attention to detail in your resume
• Prepare examples of past customer service experiences
• Practice virtual interview skills for a remote role

ATS Keywords: Data entry, Customer service, Detail-oriented, Remote work, Accuracy

ASSUMPTION: An applicant tracking system (ATS) is used for initial resume screenings.

🛠️ Tools & Technologies

• Data Entry Software
• CRM Systems
• Microsoft Office Suite

ASSUMPTION: Familiarity with basic office software is beneficial for this position given the nature of tasks.

👔 Cultural Fit Considerations

Company Values:

• Integrity and accuracy in work
• Commitment to customer satisfaction
• Fostering collaborative work environments

Work Style:

• Independent but team-oriented
• Flexible and adaptable
• Detail-oriented approach

Self-Assessment Questions:

• Am I comfortable managing my work independently from a remote location?
• Do I have a proven track record of maintaining data accuracy?
• How do I ensure effective communication in a remote work setting?

ASSUMPTION: Candidates who value structure yet thrive in flexible settings will align well with company culture.

⚠️ Potential Challenges

• Ensuring effective remote communication
• Managing time effectively when working independently
• Staying motivated without direct supervision
• Maintaining work-life balance in a home environment

ASSUMPTION: The role might require strong self-management skills due to the remote nature.

📈 Similar Roles Comparison

• Potentially similar to Virtual Assistant roles with data management focus
• Comparable to Administrative Assistant positions with additional remote flexibility
• May involve tasks similar to Remote Support Representatives

ASSUMPTION: The role combines elements of administration and customer service typical in remote setups.

📝 Sample Projects

• Conduct quality checks on a high-volume data entry project
• Provide customer support for a product launch managed through remote systems
• Participate in data organization initiatives for improved database management

ASSUMPTION: Specific projects will depend on departmental needs and individual capability.

❓ Key Questions to Ask During Interview

• What tools and resources are provided to support remote work?
• How does the company support employee development in remote roles?
• Can you describe the team dynamic in a remote setting?
• What are the performance metrics for this position?
• How flexible are the working hours considering it is a remote position?

ASSUMPTION: These questions can clarify role expectations and support needs before joining the team.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume with relevant experience and skills
• Highlight your ability to work independently in a remote role
• Include details of previous customer service experiences
• Be ready for potential virtual interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.