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Customer Service Representative, Full or Part Time

Circle K
Full-time
On-site
United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Representative, Full or Part Time

πŸ”Ή Company: Circle K

πŸ”Ή Location: United States (specific location: 28460 N Vistancia Blvd, Peoria, Arizona 85383)

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Not specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing friendly and prompt customer service
  • Performing cashiering tasks and suggesting purchases
  • Participating in diverse store operations for a vibrant environment
  • Ensuring store appearance meets high standards

ASSUMPTION: This role requires multitasking across different store areas, which implies adaptability and an energetic demeanor.

πŸ“‹ Key Responsibilities

βœ… Greet customers and manage the cash register

βœ… Provide purchase suggestions and work with the food program

βœ… Maintain store appearance and provide quick, friendly service

βœ… Ensure regular and predictable on-site attendance

βœ… Collaborate with team to achieve daily operational goals

ASSUMPTION: The focus is on customer interactions in a retail environment, requiring effective communication and teamwork.

🎯 Required Qualifications

Education: High school diploma or equivalent preferred

Experience: Retail and customer service experience preferred

Required Skills:

  • Customer care expertise
  • Effective communication skills
  • Teamwork and collaboration

Preferred Skills:

  • Sales associate or cashiering experience
  • Problem-solving abilities

ASSUMPTION: Entry-level candidates may apply, but preference may be given to those with retail experience.

πŸ’° Compensation & Benefits

Salary Range: Not specified; industry average for similar roles often starts around $25,000 annually, depending on location

Benefits:

  • Medical, Vision, Dental, and Life Insurance
  • Flexible Spending/Health Savings Accounts
  • 401K with competitive company match
  • Tuition Reimbursement
  • Weekly Pay

Working Hours: Flexible schedules; potential for full-time or part-time

ASSUMPTION: Benefits suggest support for a stable work-life balance and opportunities for further education.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail & Convenience

Company Size: 10,001+ employees, indicating robust resources and diverse opportunities for career growth

Founded: 1951

Company Description:

  • Part of a leading global convenience retail group
  • Commitment to making customers' lives easier every day
  • Strong presence in 26 countries

Company Specialties:

  • Retail
  • Convenience
  • Fuel and Beverage

Company Website: www.circlek.com

ASSUMPTION: The international presence and large size suggest a stable work environment with potential career advancements.

πŸ“Š Role Analysis

Career Level: Entry-level

Reporting Structure: Likely reports to store managers or supervisors

Work Arrangement: On-site with diverse, flexible scheduling

Growth Opportunities:

  • Promotion to supervisory roles
  • Cross-training within the company
  • Continuing education through tuition reimbursement

ASSUMPTION: The diverse role and flexible hours imply a supportive environment for personal and professional growth.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Peoria, Arizona with possibilities across other U.S. locations

Geographic Context:

  • Community-centered store
  • Part of a well-recognized retail chain
  • Potential for growth in diverse locations

Work Schedule: Flexible; includes potential evenings, weekends, and holidays

ASSUMPTION: Flexibility in scheduling is ideal for students or those seeking variable working hours.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit online application
  • Phone screening interview
  • In-person interview with store management

Key Assessment Areas:

  • Customer service aptitude
  • Problem-solving capabilities
  • Team collaboration

Application Tips:

  • Highlight customer service experience on your resume
  • Prepare anecdotes illustrating problem-solving while under pressure
  • Showcase flexibility and willingness to learn

ATS Keywords: Customer Service, Retail, Sales, Cashier, Teamwork

ASSUMPTION: Emphasis on personable communication and adaptability will resonate in retail-focused interviews.

πŸ› οΈ Tools & Technologies

  • Point-of-Sale (POS) systems
  • Inventory management tools
  • Basic office software for administrative tasks

ASSUMPTION: Familiarity with common retail technology is beneficial for efficiency in daily tasks.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Focus
  • Growth and Cooperation
  • Innovation

Work Style:

  • Engaged and proactive
  • Team-oriented with a collaborative spirit
  • Adaptable to a fast-paced environment

Self-Assessment Questions:

  • Am I comfortable working on my feet and moving frequently?
  • Can I balance multiple tasks while maintaining a positive attitude?
  • Do I enjoy interacting with a broad range of customers daily?

ASSUMPTION: Emphasizing customer interaction and team dynamics, Circle K seeks employees with a genuine interest in customer service.

⚠️ Potential Challenges

  • Handling multiple customer needs concurrently
  • Standing for prolonged periods
  • Working irregular shifts including nights and weekends
  • Adapting to diverse customer preferences and behaviors

ASSUMPTION: Workers must efficiently manage physical tasks and maintain service standards, especially during peak times.

πŸ“ˆ Similar Roles Comparison

  • Associated with roles in retail chains like 7-Eleven or Walmart, focusing on cashiering and customer service
  • Provides a stepping stone into supervisory leadership roles within retail
  • Comparable benefits with flexible hours in similar retail positions

ASSUMPTION: A standard role in entry-level retail, offering growth potential within large organizations.

πŸ“ Sample Projects

  • Cross-selling products during checkout
  • Participating in seasonal store reorganization
  • Assisting in promotional events within the store

ASSUMPTION: Projects aim to enhance the customer experience and improve operational efficiencies.

❓ Key Questions to Ask During Interview

  • What training programs are available to new employees?
  • How does Circle K support career advancement from this role?
  • What measures are in place to cope with stress during peak hours?
  • How is feedback communicated to team members?
  • What are the expectations for shift availability and flexibility?

ASSUMPTION: These questions help clarify career paths and work expectations, aligning candidate expectations with company goals.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume highlights relevant customer service experience
  • Prepare for a potential phone screening
  • Research company values and align them with your professional goals

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.