Customer Service Representative Part Time 2nd/3rd shift Weekends

📌 Core Information

🔹 Job Title: Customer Service Representative Part Time 2nd/3rd shift Weekends

🔹 Company: Circle K

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service in a fast-paced environment
• Offering career growth opportunities with a stable employer
• Working flexible hours suitable for various lifestyles
• Being part of a fun and motivated team

ASSUMPTION: Given the nature of the shifts (2nd/3rd), it's assumed the job requires adaptability to non-conventional hours, focusing on evening and overnight customer interactions.

📋 Key Responsibilities

✅ Greet and assist customers with purchases and queries

✅ Operate the cash register and handle transactions accurately

✅ Maintain the store's cleanliness and appearance both inside and out

✅ Participate in the food program by preparing and suggesting purchases

✅ Collaborate with team members to achieve daily operational goals

✅ Provide predictable on-site attendance

ASSUMPTION: The position likely requires significant interaction with customers and handling various store activities to maintain high service standards.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: Retail and customer service experience preferred

Required Skills:

• Effective customer care and sales skills
• Excellent communication and team collaboration abilities
• Quick problem-solving and decision-making skills

Preferred Skills:

• Experience as a sales associate or cashier
• Motivation towards career advancement and learning

ASSUMPTION: It's assumed that possessing some retail experience is beneficial but not mandatory, emphasizing customer engagement as key.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Medical, Vision, Dental, & Life Insurance
• 401K with a company match
• Tuition Reimbursement
• Flexible Spending/Health Savings Accounts

Working Hours: 20 hours per week, evenings and overnight shifts

ASSUMPTION: Competitive compensation is suggested through a comprehensive benefits package, catering to those seeking stability and advancement opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Retail and Convenience

Company Size: 10,001+ employees, indicative of global resources and opportunities

Founded: 1951

Company Description:

• A major player in the convenience store industry globally
• Focus on making customer experiences easier and better every day
• A part of community growth in various regions

Company Specialties:

• Retail
• Convenience and Fuel
• Food and Beverage

Company Website: http://www.circlek.com/

ASSUMPTION: Circle K’s extensive network across 26 countries provides diverse work environments and advancement potential.

📊 Role Analysis

Career Level: Entry-level, suitable for early career professionals

Reporting Structure: Likely reports to store manager or shift supervisor

Work Arrangement: On-site flexibility with non-standard hours

Growth Opportunities:

• Options to move into higher customer service positions
• Potential to transition into management roles
• Opportunities for skill enhancement and professional development

ASSUMPTION: Career progression is an integral part of the job offering, with structured paths for employee growth.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Tampa, Florida

Geographic Context:

• Proximity to significant urban centers
• Diverse clientele due to location in a populous area
• Part of a large retail market in Florida

Work Schedule: Evenings and overnight hours provide a unique work-life balance opportunity

ASSUMPTION: Working in a vibrant, high-traffic location requires a dynamic approach to customer service.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person or virtual interview

Key Assessment Areas:

• Customer service skills
• Problem-solving abilities
• Teamwork and collaboration

Application Tips:

• Highlight retail experience and teamwork skills
• Showcase adaptability for flexible shifts
• Emphasize your motivation for career growth

ATS Keywords: Customer Service, Cashiering, Sales, Communication, Teamwork

ASSUMPTION: The application process values flexibility and customer-focused skills, reflective of the store operations.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Inventory management software
• Customer relationship management (CRM) tools

ASSUMPTION: Familiarity with retail technology systems may enhance job performance and efficiency.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation in service delivery
• Teamwork and community engagement

Work Style:

• Adaptable to fast-paced environments
• Open to collaboration and idea sharing
• Focus on achieving set goals and targets

Self-Assessment Questions:

• Are you comfortable working non-traditional hours?
• How do you handle high-pressure customer service situations?
• Do you thrive in team-oriented environments?

ASSUMPTION: Candidates suitable for this role are those who value flexibility, a team-driven culture, and have a customer-oriented mindset.

⚠️ Potential Challenges

• Adapting to evening/overnight shifts
• Managing a high volume of customer interactions
• Maintaining energy levels in non-traditional hours
• Balancing diverse responsibilities in a dynamic setting

ASSUMPTION: While the role offers distinct advantages, it requires resilience and adaptability to thrive in a high-energy environment.

📈 Similar Roles Comparison

• Similar to retail service roles in other convenience stores but with more growth opportunities
• Offers a broader range of responsibilities compared to typical cashier positions
• Unique due to the focus on non-daytime customer service experiences

ASSUMPTION: The job's diverse and flexible nature sets it apart from more rigid retail positions.

📝 Sample Projects

• Assisting in seasonal promotional activities
• Participating in inventory audits
• Collaborating on store layout reorganization for better customer flow

ASSUMPTION: Employees may occasionally engage in projects beyond standard duties, fostering a dynamic work environment.

❓ Key Questions to Ask During Interview

• What growth opportunities are available for this position?
• How does Circle K support employees in growing their careers?
• What are the main challenges in this role?
• How is performance measured and evaluated?
• What is the team's culture like?

ASSUMPTION: Understanding job challenges, team dynamics, and growth paths will aid candidates in assessing fit.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant skills and experiences
• Be ready to discuss your flexibility regarding the working hours
• Follow up on your application status
• Practice potential interview questions to showcase your skills effectively

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.