🔹 Job Title: Customer Service - Self Storage Manager
🔹 Company: Public Storage
🔹 Location: Carrollton, Texas, United States
🔹 Job Type: On-site
🔹 Category: Customer Service
🔹 Date Posted: Mon Mar 31 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: As this is an on-site position, it likely requires high adaptability to different work environments across locations.
✅ Work independently at multiple locations
✅ Assess customer storage needs and offer recommendations
✅ Conduct daily storage unit inspections to ensure readiness
✅ Perform cash drawer audits and bank deposits
✅ Make reminder and collection calls for payments
✅ Transport, lift, and move items weighing up to 35 pounds
✅ Conduct cleaning and maintenance tasks
ASSUMPTION: The responsibilities assume that the candidate is physically capable of handling a dynamic and possibly outdoor-intensive work environment.
Education: Not specified
Experience: Experience in customer service-centered sales environments is required.
Required Skills:
Preferred Skills:
ASSUMPTION: It is assumed that candidates with previous customer service experience will have fundamental skills that align with the job’s sales and inventory management aspects.
Salary Range: $15.00 per hour
Benefits:
Working Hours: Flexible full-time schedule; 9:30 am to 6 pm weekdays, till 5 pm on weekends
ASSUMPTION: Benefits are available to those working over 20 hours per week on average, promoting job security and a stable work environment.
Industry: Real Estate - Self Storage
Company Size: 5,001-10,000 employees, providing a wide array of career growth opportunities.
Founded: 1972
Company Description:
Company Specialties:
Company Website: http://www.publicstorage.com
ASSUMPTION: The company’s large size suggests the presence of robust human resources infrastructure and potential for cross-departmental moves.
Career Level: Entry to Mid Level
Reporting Structure: Likely reports to District Manager
Work Arrangement: On-site with travel between locations
Growth Opportunities:
ASSUMPTION: Given Public Storage's emphasis on training, the role likely comes with support for career development and progression.
Office Type: Multiple location management, primarily on-site
Office Location(s): Carrollton, Texas and other nearby sites
Geographic Context:
Work Schedule: Full-time with flexible hours including weekends
ASSUMPTION: Carrollton’s proximity to significant metropolitan areas likely offers additional professional opportunities and commuting options.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Service, Inventory Management, Self Storage, Sales, Communication, Maintenance
ASSUMPTION: The interview process is assumed to be streamlined to fill vacancies efficiently given the high turnover in retail-centered roles.
ASSUMPTION: Due to the customer-facing and sales-oriented nature of the job, standard retail technology is likely employed.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: A candidate suited for this role likely values independence and is motivated to provide excellent customer support under flexible conditions.
ASSUMPTION: Challenges arise from both daily operational demands and maintaining high service levels across multiple sites.
ASSUMPTION: Roles are compared based on similar requirements for independence, client interaction, and location flexibility.
ASSUMPTION: Sample projects are extrapolated based on key responsibilities related to customer service and operations optimization.
ASSUMPTION: These questions aim to clarify performance expectations, growth opportunities, and training, which are essential for a prospective employee to understand.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.