🔹 Job Title: Customer Service - Self Storage Manager
🔹 Company: Public Storage
🔹 Location: Irving, Texas, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: March 31, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This position requires a self-motivated individual because of the independent nature of managing multiple storage locations, which is typical in the self-storage industry.
✅ Work independently across various storage facility locations
✅ Assess and fulfill customer storage needs with appropriate solutions
✅ Conduct regular inspections of storage units
✅ Audit and manage cash drawers
✅ Perform bank deposits and payment collections
✅ Engage in light maintenance and cleaning tasks
ASSUMPTION: The role likely includes upselling products like packing supplies based on the customer’s storage needs, which is not explicitly stated.
Education: Not specified
Experience:
Required Skills:
Preferred Skills:
ASSUMPTION: While specific educational credentials are not mentioned, skills indicative of success in this role suggest a preference for candidates with strong interpersonal and multitasking abilities.
Salary Range: $15.00 per hour
Benefits:
Working Hours: Flexible full-time schedules, between 9:30 am to 6 pm on weekdays, and until 5 pm on weekends
ASSUMPTION: Benefits include typical offerings for the industry; it’s assumed full-time status enhances benefit eligibility.
Industry: Real Estate, specializing in self-storage solutions
Company Size: 5,001-10,000 employees, large enough for diverse career paths but small enough for employee recognition
Founded: 1972, with a storied history of growth in the storage sector
Company Description:
Company Specialties:
Company Website: http://www.publicstorage.com
ASSUMPTION: Public Storage's large workforce suggests robust internal growth and training resources, enhancing career advancement prospects.
Career Level: Entry to mid-level, ideal for those early in their career path
Reporting Structure: Reports likely to District Managers yet significant independent operation is expected
Work Arrangement: On-site with travel between local properties
Growth Opportunities:
ASSUMPTION: Given the company's recognition in career growth, this role may provide pathways to higher management positions over time.
Office Type: Various storage facility locations, necessitating adaptability to different environments
Office Location(s): Based primarily in Irving, Texas with travel to multiple sites
Geographic Context:
Work Schedule: Varied schedule including weekends, emphasizing flexibility
ASSUMPTION: Given the travel between sites, a familiarity with the local area and comfortable driving range is beneficial.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Service, Sales, Inventory Management, Cash Handling, Maintenance
ASSUMPTION: Interviews will focus significantly on candidate’s independent problem-solving capabilities due to autonomous nature of the role.
ASSUMPTION: Familiarity with POS systems and technology used in retail operations will be beneficial.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Successful candidates will embrace the dynamic and customer-focused culture of Public Storage.
ASSUMPTION: Physical fitness is necessary due to demands such as moving items and facility upkeep tasks.
ASSUMPTION: These roles require a blend of customer service and operational management skills, similar to Property Manager roles.
ASSUMPTION: Projects are likely to involve improving customer satisfaction and operational efficiencies.
ASSUMPTION: Questions should focus on understanding day-to-day operations and paths for career development.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.