📌 Core Information
🔹 Job Title: Customer Transformation - Marketing & Commerce Consulting, Sr. Manager
🔹 Company: PwC
🔹 Location: New York - 300 Madison Avenue, NY-New York, IN-Indianapolis, NC-Raleigh, NC-Charlotte, IL-Chicago
🔹 Job Type: Full-Time
🔹 Category: Business Consulting and Services
🔹 Date Posted: May 21, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site/Hybrid (Up to 60% travel)
🚀 Job Overview
Key aspects of this role include:
- Leading large projects to ensure successful outcomes
- Innovating processes to enhance operational efficiency
- Engaging with clients at a senior level to drive project success
- Providing strategic input into the firm's business strategies
ASSUMPTION: This role requires a balance of project management, strategic thinking, and client engagement skills. It is ideal for experienced consultants looking to drive impact at a senior level.
📋 Key Responsibilities
✅ Lead large projects to confirm successful outcomes
✅ Innovate processes to boost operational efficiency
✅ Engage with clients at a senior level to drive project success
✅ Utilize specialized knowledge to deliver exceptional results
✅ Provide strategic input into the firm’s business strategies
✅ Leverage professional networks to enhance client service offerings
✅ Maintain operational excellence through practical project management
✅ Act as a strategic advisor to clients and internal teams
ASSUMPTION: This role involves a mix of project delivery, client management, and strategic consulting. Strong leadership and communication skills are essential.
🎯 Required Qualifications
Education: Bachelor's Degree
Experience: 7 years of experience
Required Skills:
- Customer-centric marketing strategies
- Project management
- Strategic thinking
- Digital marketing transformation
- Marketing technology
- Client engagement
- Operational efficiency
- Coaching and mentoring
- Problem-solving
- Team leadership
- Communication and presentation skills
- Analytical skills
- Innovation and adaptability
- Decision-making and judgment
- Diversity and inclusion
- Business strategy
Preferred Skills:
- Master's Degree
- Experience with SAP Hybris, Salesforce, Shopify, and/or Adobe Commerce
- Understanding of the marketing technology landscape
ASSUMPTION: A strong background in customer marketing, digital transformation, and project management is crucial for success in this role.
💰 Compensation & Benefits
Salary Range: $130,000 - $256,000 per year
Benefits:
- Medical, dental, and vision insurance
- 401k plan
- Holiday pay
- Vacation and sick leave
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior manager role in business consulting. Benefits are standard for a large consulting firm.
📌 Applicant Insights
🔍 Company Context
Industry: PwC is a multinational professional services network, focusing on audit, tax, and consulting services. It is one of the "Big Four" accounting firms and operates in 149 countries with over 370,000 employees worldwide.
Company Size: PwC Argentina has 5,001-10,000 employees, providing a large and diverse work environment.
Founded: PwC was founded in 1913 and has since grown into one of the world's leading professional services firms.
Company Description:
- PwC is committed to building trust and solving important problems.
- The firm is guided by values such as acting with integrity, working together, reimagining the possible, and making a difference.
- PwC's vision is to be a trusted and reliable professional services firm that attracts top talent and combines innovative technologies to help organizations build trust and deliver sustainable results.
Company Specialties:
- Assurance
- Tax and legal advisory
- Advisory services
- Global outsourcing solutions
- Audit
- Consulting
- Acceleration Center
Company Website: http://www.pwc.com/ar
ASSUMPTION: PwC's global presence and extensive service offerings provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the senior manager level, requiring significant experience and expertise in customer marketing and consulting.
Reporting Structure: As a senior manager, you will report directly to the partner or director level and oversee a team of managers and consultants.
Work Arrangement: This role requires up to 60% travel, with the remainder of the time spent working on-site or remotely.
Growth Opportunities:
- Advancement to director or partner level
- Expansion into new service lines or industries
- International assignments or secondments
- Mentoring and coaching opportunities
ASSUMPTION: With PwC's extensive service offerings and global presence, there are numerous opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: PwC has multiple office locations across the United States, with this role based in New York - 300 Madison Avenue.
Office Location(s): New York, NY; Indianapolis, IN; Raleigh, NC; Charlotte, NC; Chicago, IL
Geographic Context:
- New York City offers a vibrant and diverse cultural scene, with numerous entertainment, dining, and recreational options.
- Indianapolis, Raleigh, Charlotte, and Chicago each offer unique urban experiences, with their own distinct cultures and amenities.
- All locations provide easy access to major transportation hubs, facilitating travel for this role.
Work Schedule: The work schedule is full-time, with flexible hours to accommodate project demands and client needs.
ASSUMPTION: The diverse office locations and flexible work arrangements provide opportunities to balance work and personal life.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with a recruiter
- Behavioral and technical interviews with hiring managers
- Final round interviews with partners or directors
- Background check and offer extension
Key Assessment Areas:
- Customer marketing expertise
- Project management skills
- Strategic thinking and problem-solving
- Client engagement and communication
- Leadership and team management
Application Tips:
- Highlight relevant customer marketing and consulting experience in your resume.
- Tailor your cover letter to demonstrate your understanding of the role and PwC's values.
- Prepare examples of your project management, strategic thinking, and client engagement skills for the interview.
- Research PwC's recent projects and industry trends to showcase your knowledge and enthusiasm.
ATS Keywords: Customer marketing, digital transformation, project management, strategic consulting, client engagement, operational efficiency, coaching, problem-solving, team leadership, communication, analytics, innovation, decision-making, diversity and inclusion, business strategy
ASSUMPTION: PwC's application process is competitive and thorough, focusing on assessing candidates' technical skills, leadership potential, and cultural fit.
🛠️ Tools & Technologies
- Microsoft Office Suite
- Project management software (e.g., Microsoft Project, Asana, Jira)
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Customer relationship management (CRM) software (e.g., Salesforce, SAP Hybris)
- Marketing automation and analytics tools (e.g., Adobe Marketing Cloud, Google Analytics)
ASSUMPTION: The specific tools and technologies required may vary depending on the projects and clients you work with.
👔 Cultural Fit Considerations
Company Values:
- Act with integrity
- Work together
- Reimagine the possible
- Make a difference
Work Style:
- Collaborative and team-oriented
- Adaptable and innovative
- Client-focused and results-driven
- Diverse and inclusive
Self-Assessment Questions:
- How have you demonstrated PwC's values in your previous roles?
- How do you approach working with diverse teams and clients?
- Can you provide an example of a time when you reimagined a solution to a complex problem?
ASSUMPTION: PwC values candidates who align with their core values and can thrive in a collaborative, innovative, and client-focused work environment.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Balancing client demands and internal team priorities
- Adapting to frequent travel and changing work arrangements
- Keeping up with industry trends and technological advancements
ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and a focus on client success.
📈 Similar Roles Comparison
- This role is unique in its focus on customer marketing and digital transformation within a consulting firm.
- Similar roles in other industries may have a more narrow focus on specific aspects of customer marketing or digital transformation.
- Career paths in consulting often lead to partner or director roles, with opportunities for industry-specific or functional expertise.
ASSUMPTION: This role offers a unique blend of customer marketing, digital transformation, and consulting expertise, with ample opportunities for career growth and development.
📝 Sample Projects
- Developing and implementing a comprehensive customer marketing strategy for a Fortune 500 company
- Leading a digital transformation project for a mid-sized retail client, including CRM implementation and marketing automation
- Conducting a customer segmentation and targeting analysis for a global financial services firm
ASSUMPTION: These sample projects illustrate the diverse and impactful nature of the work in this role.
❓ Key Questions to Ask During Interview
- Can you describe the most challenging project you've led and how you overcame any obstacles?
- How does PwC support the growth and development of its senior managers?
- What is the typical career path for someone in this role, and what opportunities exist for advancement?
- How does PwC foster a culture of innovation and adaptability?
- What is the expected travel requirement for this role, and how is it managed?
ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and provides valuable insights into the work environment and career growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your customer marketing, digital transformation, and project management experience.
- Write a cover letter that demonstrates your understanding of the role and PwC's values, and explains how your skills and experience make you a strong fit.
- Prepare for behavioral and technical interview questions by reflecting on your past experiences and researching PwC's recent projects and industry trends.
- Follow up with the recruiter after your interview to express your interest in the role and ask any remaining questions.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
