Deputy Manager-Acquisition (Current Account)

📌 Core Information

🔹 Job Title: Deputy Manager-Acquisition (Current Account)

🔹 Company: IDFC FIRST Bank

🔹 Location: Jaipur, Rājasthān, India

🔹 Job Type: Full-Time

🔹 Category: Banking & Finance

🔹 Date Posted: April 17, 2025

🔹 Experience Level: 0-4 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Direct customer interaction and business acquisition of current accounts
• Explaining and selling banking products to customers
• Supporting Sales Manager in catchment mapping and customer feedback
• Ensuring best-in-class service to customers and driving client acquisition

ASSUMPTION: This role requires a proactive and customer-focused individual with strong sales skills and a deep understanding of banking products.

📋 Key Responsibilities

✅ Acquire NTB Current account customers in the identified segment and generate references from the specified catchment area

✅ Ensure acquisition of high-quality current accounts in terms of product mix, segments, and constitution mix

✅ Proactively register and activate acquired customers to direct banking channels

✅ Meet and exceed defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer

✅ Assist and support the Sales Manager in catchment mapping and scoping exercise

✅ Provide regular feedback to SM/RM on opportunities and customer needs

✅ Ensure adherence to selling norms and SOPs defined by the organization

✅ Ensure strict compliance with internal guidelines and external regulations

✅ Ensure quality sourcing in line with the Bank's policy

ASSUMPTION: This role involves frequent customer interaction and requires excellent communication skills and a strong understanding of banking products and services.

🎯 Required Qualifications

Education: Graduate - Any discipline

Experience: 0-4 years in the BFSI industry, particularly in sales

Required Skills:

• Customer interaction and acquisition
• Sales and relationship management
• Catchment mapping and customer feedback
• Compliance with internal guidelines and external regulations
• Quality sourcing and target achievement

Preferred Skills:

• Market awareness and understanding of customer needs
• Collaboration with other branch departments and functions

ASSUMPTION: Candidates with a strong sales background and a proven track record in customer acquisition will be highly competitive for this role.

💰 Compensation & Benefits

Salary Range: INR 4-8 lakhs per annum (Estimated based on industry standards for similar roles and experience levels)

Benefits:

• Best-in-class compensations and valuable service awards
• Opportunities for career growth and development
• Employee-friendly work environment

Working Hours: Full-time position with standard banking hours (9:00 AM - 6:00 PM, Monday to Saturday)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and negotiation skills.

📌 Applicant Insights

🔍 Company Context

Industry: Banking, with a focus on retail banking and consumer financing

Company Size: 10,001+ employees, offering a large and diverse work environment

Founded: 2015, through the merger of IDFC Bank and Capital First

Company Description:

• IDFC FIRST Bank is a universal bank offering a comprehensive range of services
• Committed to ethical, customer-friendly, digital, and socially responsible banking principles
• Focuses on financial inclusion and serving a wide range of customers

Company Specialties:

• Commercial & Wholesale Banking
• Consumer financing
• Banking Services
• Retail Banking
• Investment Banking
• Project Financing

Company Website: http://www.idfcfirstbank.com/

ASSUMPTION: IDFC FIRST Bank is a well-established financial institution with a strong commitment to ethical and customer-friendly banking practices.

📊 Role Analysis

Career Level: Junior Management, with opportunities for growth and development

Reporting Structure: Reports directly to the Sales Manager

Work Arrangement: On-site, with the possibility of occasional remote work for specific tasks

Growth Opportunities:

• Progression to Senior Manager or other leadership roles within the organization
• Expanding product knowledge and expertise
• Developing management and leadership skills

ASSUMPTION: This role offers a clear path for career progression and growth within the organization.

🌍 Location & Work Environment

Office Type: Branch office, with a customer-focused and collaborative work environment

Office Location(s): Jaipur, Rājasthān, India

Geographic Context:

• Jaipur is the capital and largest city of the Indian state of Rājasthān
• Known for its historic sites, including the City Palace and Hawa Mahal
• Offers a mix of traditional and modern amenities, with a moderate cost of living

Work Schedule: Standard banking hours, with the possibility of occasional overtime or weekend work

ASSUMPTION: Jaipur offers a unique blend of history and modernity, providing a pleasant work environment for employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• Face-to-face interview with the hiring manager
• Background check and reference verification

Key Assessment Areas:

• Sales skills and customer acquisition strategies
• Product knowledge and understanding of banking services
• Communication and interpersonal skills
• Problem-solving and adaptability

Application Tips:

• Highlight relevant sales experience and customer acquisition achievements
• Tailor your resume to emphasize skills and experiences related to the role
• Prepare for behavioral and situational interview questions

ATS Keywords: Customer acquisition, sales, banking products, customer relationship management, catchment mapping, compliance, quality sourcing, target achievement

ASSUMPTION: The interview process may vary depending on the hiring manager and the specific needs of the organization.

🛠️ Tools & Technologies

• Banking software and systems
• Customer relationship management (CRM) software
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Salesforce or other similar customer management platforms

ASSUMPTION: The specific tools and technologies used may vary depending on the branch and the organization's ongoing digital transformation initiatives.

👔 Cultural Fit Considerations

Company Values:

• Ethical banking practices
• Customer-centric approach
• Collaboration and teamwork
• Continuous learning and improvement

Work Style:

• Customer-focused and proactive
• Adaptable and responsive to change
• Collaborative and team-oriented
• Results-driven and target-oriented

Self-Assessment Questions:

• Do you have a proven track record in customer acquisition and sales?
• Are you comfortable working in a customer-facing role and providing excellent customer service?
• Can you work collaboratively with other departments and functions to provide products and service offerings to customers?

ASSUMPTION: IDFC FIRST Bank values employees who are customer-focused, proactive, and committed to ethical banking practices.

⚠️ Potential Challenges

• Meeting and exceeding monthly customer acquisition targets
• Adapting to changes in banking regulations and internal guidelines
• Managing customer expectations and ensuring customer satisfaction
• Balancing sales targets with ethical and customer-friendly banking practices

ASSUMPTION: This role may present challenges related to customer acquisition targets, regulatory compliance, and maintaining a strong focus on customer satisfaction.

📈 Similar Roles Comparison

• Deputy Manager-Acquisition (Current Account) vs. Assistant Manager-Acquisition (Savings Account): Focuses on different banking products and customer segments
• Industry-specific context: Banking roles may require specific licenses or certifications, depending on the country and regulatory environment
• Career path comparison: Progression from Deputy Manager to Senior Manager or other leadership roles within the organization

ASSUMPTION: Similar roles within the organization may have different focuses, customer segments, or career progression paths.

📝 Sample Projects

• Developing and implementing a customer acquisition strategy for a specific catchment area
• Analyzing customer transaction banking needs and tailoring product offerings accordingly
• Collaborating with other branch departments to provide products and service offerings to customers

ASSUMPTION: Sample projects may vary depending on the specific needs of the branch and the organization's ongoing initiatives.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role contribute to the overall success of the branch and the organization?
• What are the most challenging aspects of this role, and how can I best prepare for them?
• What opportunities are there for growth and development within the organization?
• How does the organization support work-life balance for its employees?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process can help demonstrate your interest in the role and your commitment to the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your sales experience and customer acquisition achievements
• Prepare a cover letter explaining your interest in the role and your qualifications
• Follow up with the hiring manager or HR representative within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.