Development, Communications and Strategic Partnerships Manager

📌 Core Information

🔹 Job Title: Development, Communications and Strategic Partnerships Manager

🔹 Company: 2-1-1 Big Bend

🔹 Location: Tallahassee, Florida, United States

🔹 Job Type: Full-Time, Hybrid (On-site)

🔹 Category: Non-profit Organizations

🔹 Date Posted: May 5, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site with remote flexibility

🚀 Job Overview

Key aspects of this role include:

• Developing and implementing comprehensive fundraising, marketing, and public relations plans
• Cultivating strategic partnerships with local institutions and community organizations
• Overseeing an integrated annual giving program, including signature events and digital campaigns
• Managing fundraising and marketing budgets, and providing administrative support to the business office
• Adhering to fundraising ethics and championing the Donor Bill of Rights

ASSUMPTION: This role requires a well-rounded professional with experience in fundraising, marketing, and community engagement. The ideal candidate will be comfortable working with a board of directors, staff, volunteers, and community partners to achieve the agency's mission.

📋 Key Responsibilities

✅ Prepare, manage, and implement the agency’s comprehensive fundraising, marketing, and public relations plans in collaboration with the board of directors, staff, alumni, and community volunteers.

✅ Develop and maintain a compelling case for support; create and update fundraising collateral materials.

✅ Plan, coordinate, and oversee an integrated annual giving program, including signature events (e.g., A Night of Hope), direct mail appeals, online fundraising campaigns, and the Friends of 2-1-1 initiative.

✅ Cultivate, steward, and expand strategic partnerships with local universities, hospitals, and other key institutions to strengthen 211 Big Bend’s role as a vital community resource.

✅ Proactively build relationships across Franklin, Gadsden, Jefferson, Liberty, Madison, Taylor, and Wakulla counties to increase regional awareness, partnership opportunities, and community support.

✅ Provide staff support with the board’s Fundraising and Advocacy Committee, and other event-related or fundraising committees; attend board meetings as needed.

✅ Assist with the development and oversight of fundraising and marketing budgets.

✅ Recruit, train, and manage volunteers and interns to support fundraising, marketing, and public relations activities.

✅ Maintain and grow relationships with current agency partners while actively seeking new partnership opportunities.

✅ Provide administrative and operational support to the business office as needed.

✅ Adhere to the Code of Ethics for fundraising professionals and champion the Donor Bill of Rights (Association of Fundraising Professionals – AFP).

ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and community engagement. The successful candidate will be able to balance long-term goals with day-to-day tasks and thrive in a dynamic, mission-driven environment.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, Non-profit Management, or a related field. A Master's degree would be an asset.

Experience: Proven track record in fundraising, marketing, and public relations, with at least 5-10 years of experience in a similar role. Experience in the non-profit sector is preferred.

Required Skills:

• Proven expertise in developing and executing comprehensive fundraising strategies (annual giving, events, mail/email campaigns, donor cultivation)
• Strong marketing and public relations skills, with experience in strategic marketing, brand positioning, and digital communications
• Event planning experience, with a track record of managing signature fundraising events
• Proven ability to cultivate and maintain strategic partnerships with institutions and community organizations
• Experience working in community engagement and outreach
• Budgeting skills, with the ability to create, manage, and monitor fundraising and marketing budgets
• Proficiency in using CRM systems, email marketing tools, social media platforms, design software (e.g., Canva/Adobe), and Microsoft Office
• Familiarity with AFP’s Code of Ethics and Donor Bill of Rights

Preferred Skills:

• Experience working with a board of directors and fundraising committees
• Fluency in Spanish or other languages spoken in the local community
• Experience with grant writing and management

ASSUMPTION: Given the role's focus on fundraising, marketing, and community engagement, candidates should have a strong background in these areas. Experience in the non-profit sector and familiarity with fundraising ethics are also crucial.

💰 Compensation & Benefits

Salary Range: The salary range for this position is $65,000 - $85,000 per year, depending on experience and qualifications. This estimate is based on industry standards for similar roles in the non-profit sector in Tallahassee, Florida.

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

Working Hours: This is a full-time position with a standard workweek of 40 hours. Some evening and weekend work may be required to attend events and meetings.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience. Benefits are typical for a non-profit organization of this size.

📌 Applicant Insights

🔍 Company Context

Industry: 2-1-1 Big Bend operates in the non-profit sector, providing hotline counseling, assessment and referrals, information, and crisis intervention services. They are a vital community resource, offering a wide range of support to individuals and families in need.

Company Size: With 11-50 employees, 2-1-1 Big Bend is a mid-sized non-profit organization. This size allows for a close-knit team and the opportunity to make a significant impact on the community.

Founded: Established in 1970 as Telephone Counseling Service at Florida State University, the organization has since grown and evolved, changing its name to 2-1-1 Big Bend in 2002. Today, it serves eight counties in North Florida.

Company Description:

• 2-1-1 Big Bend provides a comprehensive range of services, including hotline counseling, assessment and referrals, information, and crisis intervention.
• The organization operates several hotline programs, such as the Helpline 2-1-1, Family Health Line, Florida HIV/AIDS Hotline, and Help Me Grow.
• 2-1-1 Big Bend is accredited by the Alliance of Information and Referral Services (AIRS) and the American Association of Suicidology (AAS), and certified as a 2-1-1 provider in Florida.

Company Specialties:

• Hotline counseling and crisis intervention
• Community resource directory information and services
• Training workshops and volunteer management
• Strategic partnerships with local institutions and community organizations

Company Website: http://www.211bigbend.org

ASSUMPTION: 2-1-1 Big Bend is a well-established non-profit organization with a strong commitment to its mission and the communities it serves. The ideal candidate will share this commitment and be passionate about making a difference in the lives of others.

📊 Role Analysis

Career Level: This role is at the mid-career level, requiring a balance of strategic thinking and tactical execution. The successful candidate will have at least 5-10 years of experience in a similar role and be ready to take on increased responsibility and leadership.

Reporting Structure: The Development, Communications and Strategic Partnerships Manager will report directly to the Executive Director and work closely with the board of directors, staff, volunteers, and community partners.

Work Arrangement: This is a hybrid role, with a mix of on-site and remote work. The successful candidate will be expected to work on-site in Tallahassee, Florida, but may have the flexibility to work remotely on a case-by-case basis.

Growth Opportunities:

• As a mid-sized non-profit organization, 2-1-1 Big Bend offers opportunities for professional growth and advancement within the organization.
• The successful candidate will have the opportunity to make a significant impact on the organization's mission and growth.
• This role provides exposure to a wide range of fundraising, marketing, and community engagement activities, allowing the candidate to develop new skills and expand their professional network.

ASSUMPTION: Given the organization's size and mission, this role offers a unique opportunity for the right candidate to make a significant impact and grow professionally.

🌍 Location & Work Environment

Office Type: 2-1-1 Big Bend's main office is located in Tallahassee, Florida, with additional satellite offices and remote work options available.

Office Location(s): P.O. Box 10950, Tallahassee, FL 32302, US

Geographic Context:

• Tallahassee is the state capital of Florida and has a population of approximately 190,000 people.
• The city is home to several universities, including Florida State University and Tallahassee Community College, which provide a steady stream of young talent and a vibrant cultural scene.
• Tallahassee offers a mix of urban and rural living, with easy access to outdoor recreation, arts, and entertainment.

Work Schedule: The standard workweek is 40 hours, with some flexibility for remote work. Evening and weekend work may be required to attend events and meetings.

ASSUMPTION: Tallahassee's unique blend of urban and rural living, combined with its strong sense of community, makes it an attractive place to live and work. The organization's hybrid work arrangement offers the best of both worlds, with the opportunity to work on-site and remotely.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screen with the Human Resources department
• In-person or virtual interview with the Executive Director and a member of the board of directors
• Final interview with the Executive Director and other key stakeholders
• Background check and reference checks

Key Assessment Areas:

• Fundraising and marketing expertise
• Community engagement and partnership-building skills
• Budgeting and project management abilities
• Alignment with the organization's mission and values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Be prepared to discuss your experience with fundraising, marketing, and community engagement, as well as your familiarity with fundraising ethics and best practices.
• Demonstrate your understanding of the organization's mission and how your skills and experience align with its goals.
• Prepare questions to ask the interview panel about the organization, the role, and the team to show your interest and engagement.

ATS Keywords: Fundraising, Marketing, Public Relations, Partnership Development, Community Engagement, Budgeting, CRM, Event Planning, Non-profit, AFP Code of Ethics, Donor Bill of Rights

ASSUMPTION: The interview process for this role will focus on assessing the candidate's fundraising and marketing expertise, as well as their ability to build and maintain strategic partnerships with local institutions and community organizations.

🛠️ Tools & Technologies

• CRM software (e.g., Bloomerang, DonorPerfect, or similar)
• Email marketing tools (e.g., Mailchimp, Constant Contact, or similar)
• Social media platforms (e.g., Facebook, Twitter, Instagram, or similar)
• Design software (e.g., Canva, Adobe, or similar)
• Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: The successful candidate will be proficient in using a variety of tools and technologies to support their work in fundraising, marketing, and community engagement.

👔 Cultural Fit Considerations

Company Values:

• Compassion: We care deeply about the people we serve and strive to provide the highest level of support and assistance.
• Integrity: We uphold the highest ethical standards in all our interactions with donors, partners, and the community.
• Excellence: We strive for excellence in all our programs and services, continually seeking ways to improve and innovate.

Work Style:

• Collaborative: We work closely with our partners, volunteers, and the community to achieve our mission.
• Adaptable: We are flexible and responsive to the changing needs of the community and our organization.
• Mission-driven: We are passionate about our mission and committed to making a positive impact in the lives of those we serve.

Self-Assessment Questions:

• How do you embody the values of compassion, integrity, and excellence in your work?
• How do you approach building and maintaining strategic partnerships with local institutions and community organizations?
• How do you balance long-term strategic planning with day-to-day tactical execution?

ASSUMPTION: The ideal candidate will be a strong cultural fit with 2-1-1 Big Bend, sharing the organization's commitment to its mission and values, and demonstrating a passion for making a positive impact in the community.

⚠️ Potential Challenges

• Managing a diverse portfolio of fundraising initiatives, from annual giving campaigns to signature events, may require strong organizational skills and the ability to prioritize effectively.
• Working with a board of directors and fundraising committees may require diplomacy, patience, and strong communication skills.
• Balancing the needs of donors, partners, and the community may require strong interpersonal skills and the ability to navigate complex relationships.
• Fundraising in a non-profit organization may require creativity and resourcefulness in the face of limited budgets and competing priorities.

ASSUMPTION: The successful candidate will be able to navigate these challenges with grace, diplomacy, and a strong commitment to the organization's mission.

📈 Similar Roles Comparison

• Compared to similar roles in the non-profit sector, this role offers a unique blend of fundraising, marketing, and community engagement responsibilities, providing a well-rounded professional experience.
• As a mid-sized non-profit organization, 2-1-1 Big Bend offers opportunities for professional growth and advancement that may not be available in larger or smaller organizations.
• This role provides exposure to a wide range of fundraising, marketing, and community engagement activities, allowing the candidate to develop new skills and expand their professional network.

ASSUMPTION: The ideal candidate will be drawn to the unique blend of responsibilities and opportunities for professional growth offered by this role.

📝 Sample Projects

• Developing and executing a comprehensive fundraising plan to support the organization's mission and programs
• Planning and coordinating a signature fundraising event, such as A Night of Hope, to engage the community and raise funds for the organization
• Cultivating and maintaining strategic partnerships with local universities, hospitals, and other key institutions to strengthen the organization's role as a vital community resource

ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available in this role, from strategic planning and execution to community engagement and partnership-building.

❓ Key Questions to Ask During Interview

• How does this role fit into the organization's long-term strategic plan?
• What are the biggest challenges facing the organization, and how can this role help address them?
• How does the board of directors and fundraising committees support the work of this role?
• What opportunities are there for professional growth and advancement within the organization?
• How does the organization measure the success of its fundraising, marketing, and community engagement efforts?

ASSUMPTION: These key questions will help the candidate assess the fit of the role and the organization, and demonstrate their interest and engagement in the interview process.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on fundraising, marketing, and community engagement.
• Prepare for your interview by researching the organization and its mission, and practicing your responses to common interview questions.
• If selected for a final interview, be prepared to present a sample fundraising plan or project that demonstrates your skills and experience.
• Follow up with the hiring manager within 24 hours of your interview to express your appreciation and reiterate your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.