📌 Core Information
🔹 Job Title: Digital Communications Executive
🔹 Company: Mitsubishi UFJ Financial Group (MUFG)
🔹 Location: London, City of, United Kingdom
🔹 Job Type: Full-Time, Hybrid (3 days in office per week)
🔹 Category: Financial Services
🔹 Date Posted: 2025-04-17
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Managing and maintaining intranet and external websites
- Strategic management of digital channels for brand promotion and internal engagement
- Content creation and publishing for both internal and external audiences
- Collaboration with external agencies and internal stakeholders
- Supporting the execution of digital communications strategy
ASSUMPTION: This role requires a balance of technical skills in web management and content creation, as well as strong communication and stakeholder management abilities.
📋 Key Responsibilities
✅ Manage and maintain intranet and external websites, ensuring they meet current and future business requirements
✅ Publish content on external website and intranet, including media releases, regulatory reports, news, and insights
✅ Provide user support and training on the firm-wide intranet
✅ Monitor group email accounts and support users' enquiries and requests
✅ Leverage data and analytics to create monthly reports and ensure strategic, visually impactful, and timely content
✅ Collaborate with technology, information security, GDPR teams, and head office to produce regular reports
✅ Work with external agencies on intranet/website/CMS improvements and SEO/SEM strategies
✅ Assist with multimedia production, including filming, editing, and graphics, for corporate events, advertising, and leadership communications
✅ Support the execution of a robust and innovative digital communications strategy across EMEA
✅ Coordinate meetings for internal and external stakeholders, take meeting minutes, and produce presentation materials
ASSUMPION: This role involves a mix of technical tasks, content creation, and stakeholder management, requiring strong organizational skills and the ability to multitask.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: Proven experience (2-5 years) in digital corporate communications, branding, marketing, and events within financial services
Required Skills:
- Proficient in web/mobile technologies (HTML, CSS, JavaScript, CMS systems)
- Solid experience in web design and UX best practices
- Experience in digital content creation (Photoshop, InDesign, filming, editing, photography)
- Strong project planning and budgeting skills
- Understanding of legal/compliance issues (data privacy/GDPR, online IP)
- Excellent communication skills (written, verbal, web, email)
- Ability to collaborate with diverse teams and stakeholders across different time zones
- Relationship building, particularly with technology teams
- Copywriting and editing online and offline content
- Innovative thinker with big ideas and the ability to embrace new technology
- Diplomatic handling of sensitive and confidential situations
Preferred Skills:
- Experience with SEO/SEM strategies
- Knowledge of financial services industry regulations
ASSUMPTION: Candidates should have a strong background in digital communications, with a mix of technical skills and stakeholder management experience.
💰 Compensation & Benefits
Salary Range: £45,000 - £60,000 per annum (based on industry standards for mid-level digital communications roles in London)
Benefits:
- Hybrid working policy (3 days in office per week)
- Competitive pension and healthcare plans
- Employee discounts and wellness programs
- Opportunities for professional development and career progression
Working Hours: Full-time (37.5 hours per week), with flexibility for occasional overtime
ASSUMPTION: The salary range is estimated based on industry standards for mid-level digital communications roles in London. Actual compensation may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. MUFG is one of the world's leading financial groups, offering a wide range of services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
Company Size: MUFG is a large organization with over 120,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects, but may also have a more structured and hierarchical work environment.
Founded: 1866 (as a result of the merger of two Japanese banks). MUFG has a long history and a strong reputation in the financial industry.
Company Description:
- MUFG is committed to being the world's most trusted financial group, serving society, and fostering shared and sustainable growth for a better world.
- The company operates in over 40 markets, with a global network of over 2,100 locations.
- MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.
Company Specialties:
- Corporate and investment banking
- Commercial banking
- Trust banking
- Securities
- Credit cards
- Consumer finance
- Asset management
- Leasing
- Financial Technology
- Wholesale Banking
- Information Technology
- Digital Banking
- Savings
- Wealth Management
- Consumer Banking
- and Retail Banking
Company Website: https://www.mufg.jp/english/ourbrand/index.html
ASSUMPTION: MUFG's large size and global presence offer opportunities for international exposure and career growth, but may also have a more structured work environment.
📊 Role Analysis
Career Level: Mid-Level (2-5 years of experience)
Reporting Structure: This role reports directly to the Head of Corporate Communications and works closely with various internal and external stakeholders.
Work Arrangement: Hybrid (3 days in office per week, with the remaining days worked remotely)
Growth Opportunities:
- Potential to take on more responsibilities and advance within the Corporate Communications team
- Opportunities to work on high-profile projects and gain exposure to senior leadership
- Possibility to transition into other areas of the business, such as marketing, branding, or digital transformation
ASSUMPTION: This role offers growth opportunities within the Corporate Communications team and potentially across other areas of the business.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space in the heart of London's financial district
Office Location(s): 25 Ropemaker Street, London, EC2V 8BW, United Kingdom
Geographic Context:
- London is a major global financial hub, offering ample opportunities for networking and professional development
- The City of London, where MUFG's office is located, is a bustling, multicultural neighborhood with numerous amenities and transportation options
- The office is easily accessible by public transportation, with several tube and rail stations nearby
Work Schedule: Full-time (37.5 hours per week), with flexible working hours and the option to work from home for up to 2 days per week
ASSUMPTION: The hybrid work arrangement offers a balance between on-site collaboration and remote flexibility, allowing employees to optimize their work environment based on their preferences and needs.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR team
- Face-to-face or video interview with the hiring manager and a member of the HR team
- Final round interview with senior leadership
- Background check and offer
Key Assessment Areas:
- Technical skills in web management and content creation
- Communication and stakeholder management abilities
- Problem-solving and project management skills
- Cultural fit and alignment with MUFG's values
Application Tips:
- Highlight relevant experience in digital communications, branding, and marketing within the financial services industry
- Demonstrate strong project management and stakeholder management skills
- Showcase your ability to think strategically and innovatively
- Prepare questions to ask the interviewer about the role, team, and company culture
ATS Keywords: Digital Communications, Branding, Marketing, Web Design, SEO, Content Creation, Stakeholder Management, Project Planning, Financial Services
ASSUMPTION: The application process may vary, but typically involves several rounds of interviews, with a focus on assessing technical skills, communication abilities, and cultural fit.
🛠️ Tools & Technologies
- Content Management Systems (CMS)
- Web design and development tools (HTML, CSS, JavaScript)
- Graphic design software (Photoshop, InDesign)
- Video editing and production software
- Project management tools
- SEO/SEM tools
- Analytics and reporting tools (Google Analytics)
ASSUMPTION: The required tools and technologies may vary depending on the specific role and project needs, but typically include web design and development tools, graphic design software, and project management tools.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Customer Centricity
- Collaboration
- Innovation
- Excellence
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
- Adaptable and open to change
- Strong communication and interpersonal skills
Self-Assessment Questions:
- How do you align with MUFG's core values, particularly 'Integrity' and 'Customer Centricity'?
- How do you handle working with diverse teams and stakeholders, both internally and externally?
- How do you approach innovation and continuous improvement in your work?
ASSUMPTION: MUFG values a collaborative, innovative, and customer-centric work environment, with a strong emphasis on integrity and excellence.
⚠️ Potential Challenges
- Managing multiple projects and stakeholders simultaneously, requiring strong organizational skills and prioritization
- Working in a heavily regulated industry, with strict compliance requirements
- Keeping up-to-date with rapidly evolving digital technologies and trends
- Balancing the demands of internal and external communications, with varying priorities and timelines
ASSUMPTION: This role may present challenges in managing multiple projects, working within a heavily regulated environment, and balancing internal and external communications demands.
📈 Similar Roles Comparison
- Compared to related roles in marketing or branding, this role places a stronger emphasis on digital communications and web management
- Unlike roles focused on financial analysis or reporting, this role requires a mix of technical skills and strong communication abilities
- Compared to roles in other industries, this role may have more stringent compliance requirements and a greater focus on brand protection and reputation management
ASSUMPTION: This role offers a unique blend of technical, communication, and project management skills, with a strong focus on digital communications and brand protection within the financial services industry.
📝 Sample Projects
- Managing a website redesign project, including content migration, SEO optimization, and user testing
- Developing and executing a digital marketing campaign to promote a new financial product or service
- Creating and distributing a monthly internal newsletter, featuring company updates, employee spotlights, and industry insights
ASSUMPTION: These sample projects illustrate the mix of technical, communication, and project management skills required for this role, with a focus on digital content creation and stakeholder engagement.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the broader organizational structure and strategic goals of the company?
- What are the most challenging aspects of this role, and how can I best prepare to address them?
- How does the team collaborate and support each other in managing multiple projects and stakeholders?
- What opportunities are there for professional development and growth within the team and the wider organization?
ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and helps you better understand the work environment and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: https://mufgub.wd3.myworkdayjobs.com/MUFG-Careers/job/London/Digital-Communications-Executive_10070081-WD-1
- Tailor your resume and cover letter to highlight your relevant experience in digital communications, branding, and marketing within the financial services industry
- Prepare questions to ask the interviewer about the role, team, and company culture
- If selected for an interview, be prepared to discuss your technical skills, communication abilities, and cultural fit
- Follow up with the hiring manager or HR representative within 24 hours after your interview to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
