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Digital Content Associate, Digiflex

Amazon
Full-time
On-site
Chennai, Tamil Nādu, India
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Digital Content Associate, Digiflex

πŸ”Ή Company: Amazon

πŸ”Ή Location: Chennai, Tamil Nadu, India

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Content & Creative

πŸ”Ή Date Posted: June 18, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Performing various tasks related to content for video catalog quality
  • Checking and fixing metadata, images, subtitles, audio, and video assets
  • Following standard operating procedures and making judgment-based decisions
  • Communicating with internal and external stakeholders
  • Meeting predetermined productivity targets and quality standards

ASSUMPTION: This role requires strong attention to detail, problem-solving skills, and the ability to work well within a team. It is ideal for individuals who are comfortable working with standard operating procedures and can maintain a high level of accuracy under tight deadlines.

πŸ“‹ Key Responsibilities

βœ… Perform quality checks on various devices to ensure a seamless viewing experience for customers

βœ… Analyze and identify issues in video content, and use available resources/tools to resolve/fix them

βœ… Proactively raise issues/alarms to managers or stakeholders that may impact core deliverables or operations

βœ… Communicate with internal and external stakeholders to resolve issues and enhance customer experience

βœ… Adhere to service level agreements and average handle time set for processes

βœ… Meet predetermined and assigned productivity targets and quality standards

ASSUMPTION: This role involves repetitive tasks that require a high degree of focus and attention to detail. It is essential to maintain a strong work ethic and a commitment to quality in order to succeed in this position.

🎯 Required Qualifications

Education: Bachelor's degree

Experience: Entry-level, 0-2 years of experience

Required Skills:

  • Fluency in English (speaking, writing, and reading)
  • Experience with Microsoft Office products and applications
  • Strong problem-solving skills
  • Ability to work well within a team and follow standard operating procedures
  • Attention to detail and a commitment to quality

Preferred Skills:

  • Advanced knowledge of Excel
  • Experience with video content analysis tools
  • Familiarity with metadata management

ASSUMPTION: While a Bachelor's degree is required, relevant experience and skills may be considered in lieu of formal education. Candidates with a strong work ethic and a commitment to quality are encouraged to apply.

πŸ’° Compensation & Benefits

Salary Range: INR 3,50,000 - 4,50,000 per annum (Estimated, based on industry standards for entry-level content roles in Chennai)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Maternity and paternity leave
  • Employee discounts on Amazon products and services

Working Hours: Full-time, 40 hours per week, with in-person work required 5 days per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level content roles in Chennai. Actual compensation may vary based on factors such as experience, skills, and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise)

Founded: 1994 (Amazon was founded in Bellevue, WA, USA)

Company Description:

  • Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
  • The company offers a wide range of products and services, including e-commerce, digital streaming, cloud computing, and artificial intelligence
  • Amazon is known for its innovative culture and commitment to continuous improvement

Company Specialties:

  • E-commerce
  • Retail
  • Operations
  • Internet

Company Website: Amazon.com

ASSUMPTION: Amazon's large size and diverse range of products and services offer numerous opportunities for career growth and development. However, the company's fast-paced and competitive environment may also present challenges for individuals who prefer a slower pace or more structured work environment.

πŸ“Š Role Analysis

Career Level: Entry-level

Reporting Structure: This role reports directly to the Digiflex team manager

Work Arrangement: On-site, 5 days per week

Growth Opportunities:

  • Progression to senior or management roles within the Digiflex team
  • Transition to other content or operations roles within Amazon
  • Opportunities for skill development and training through Amazon's internal programs

ASSUMPTION: This role offers opportunities for career growth and development within Amazon's content and operations teams. However, progression may be dependent on factors such as performance, skills, and availability of opportunities.

🌍 Location & Work Environment

Office Type: Corporate office with open-plan workspaces

Office Location(s): Chennai, Tamil Nadu, India

Geographic Context:

  • Chennai is the capital city of Tamil Nadu, located on the southeastern coast of India
  • The city is known for its rich cultural heritage, historical landmarks, and vibrant food scene
  • Chennai has a tropical climate, with high temperatures and humidity throughout the year

Work Schedule: Full-time, 40 hours per week, with in-person work required 5 days per week

ASSUMPTION: Chennai offers a unique blend of cultural experiences and a vibrant work environment. However, the tropical climate may pose challenges for individuals who are not accustomed to high temperatures and humidity.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening
  • On-site or virtual interview with the hiring manager and team members
  • Final round interview with the team manager or director

Key Assessment Areas:

  • Problem-solving skills
  • Attention to detail
  • Communication and teamwork skills
  • Commitment to quality and customer focus

Application Tips:

  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare examples of your problem-solving skills and attention to detail
  • Demonstrate your commitment to quality and customer focus in your cover letter
  • Follow up with the hiring manager after your interview to express your interest in the role

ATS Keywords: Content Quality, Metadata Management, Video Content Analysis, Problem Solving, Communication, Microsoft Office, Quality Assurance, Team Collaboration

ASSUMPTION: Amazon's application process is typically competitive and may involve multiple rounds of interviews. Candidates should be prepared to demonstrate their skills and experiences throughout the process.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Video content analysis tools (specific tools may vary)
  • Project management and collaboration tools (e.g., Asana, Jira, Confluence)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the projects and tasks assigned. Candidates should be comfortable learning and adapting to new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer obsession
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Work Style:

  • Fast-paced and innovative
  • Data-driven and customer-focused
  • Collaborative and team-oriented
  • Adaptable and open to change

Self-Assessment Questions:

  • Do you have a strong commitment to customer focus and quality?
  • Are you comfortable working in a fast-paced, collaborative environment?
  • Do you have strong problem-solving skills and a willingness to learn and adapt?

ASSUMPTION: Amazon's culture is fast-paced, innovative, and data-driven. Candidates should be comfortable working in a dynamic environment and be open to continuous learning and adaptation.

⚠️ Potential Challenges

  • Repetitive tasks that require a high degree of focus and attention to detail
  • Tight deadlines and performance targets
  • Working in a large, fast-paced organization with a high degree of change and adaptation
  • Adapting to a new work environment and culture

ASSUMPTION: While this role offers opportunities for career growth and development, it also presents challenges that may be difficult for some individuals. Candidates should carefully consider their personal strengths and weaknesses before applying.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other content quality assurance or operations roles within the e-commerce and retail industries
  • However, Amazon's large size and diverse range of products and services offer unique opportunities for career growth and development
  • Career paths within Amazon may vary depending on the specific role, team, and individual performance

ASSUMPTION: While this role is similar to other content quality assurance or operations roles, Amazon's unique culture and opportunities for career growth and development set it apart from other organizations in the industry.

πŸ“ Sample Projects

  • Quality checking and fixing metadata for a new video release
  • Analyzing and identifying issues in user-generated content for a customer-facing platform
  • Collaborating with cross-functional teams to resolve customer-reported issues and enhance customer experience

ASSUMPTION: The specific projects assigned to this role may vary depending on the team's priorities and the organization's needs. However, the projects listed above provide a sense of the types of tasks that may be involved in this role.

❓ Key Questions to Ask During Interview

  • Can you describe a typical day or week in this role?
  • How does this role fit into the broader content and operations teams within Amazon?
  • What opportunities are there for career growth and development within this role and within Amazon?
  • How does Amazon support work-life balance for its employees?
  • What are the most challenging aspects of this role, and how can I prepare for them?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and your commitment to understanding the organization's culture and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Amazon Jobs portal
  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare examples of your problem-solving skills and attention to detail for your cover letter
  • Demonstrate your commitment to quality and customer focus in your cover letter
  • Follow up with the hiring manager after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.