📌 Core Information
🔹 Job Title: Digital Content Associate
🔹 Company: Financial Conduct Authority
🔹 Location: London, United Kingdom
🔹 Job Type: Full-Time, Hybrid
🔹 Category: Digital & Design, Operations
🔹 Date Posted: May 28, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (up to 60% remote)
🚀 Job Overview
Key aspects of this role include:
- Publishing high-profile communications and managing content for the FCA website
- Collaborating with stakeholders to create user-focused content
- Contributing to website improvements and user feedback
- Managing shared inboxes and supporting early, late, and emergency publishing requirements
ASSUMPTION: This role requires a strong understanding of digital publishing processes, SEO, and user experience (UX) principles to ensure content accuracy and user engagement.
📋 Key Responsibilities
✅ Publish a range of high-profile communications, content pages, corporate publications, news items, and updates to the FCA website using the content management system (CMS)
✅ Write, edit, and design content that is accurate, accessible, and user-focused, applying the FCA’s house style, SEO principles, and best practices in user-centred design and accessibility
✅ Collaborate with internal stakeholders to understand requirements and ensure content meets digital standards and aligns with the FCA’s brand, tone, and strategy
✅ Respond to and manage content requests, including daily and weekly news, email alerts, and warnings, while also maintaining content accuracy for external audiences
✅ Contribute to website improvement through user feedback, horizon scanning, and support of key projects such as the Annual Report and corporate strategy content
✅ Monitor and manage shared inboxes (Digital Content, Webmaster, and FCA Digital), and participate in a rota system to support early, late, and emergency publishing requirements
ASSUMPTION: The role requires strong technical knowledge of content management systems, SEO, UX, digital publishing, accessibility standards, and website maintenance to ensure high-quality content and user experience.
🎯 Required Qualifications
Education: Hold an industry-recognised qualification in communications or marketing
Experience: Proven experience in website publishing, using content management systems (e.g., Drupal), with a good understanding of SEO and UX principles
Required Skills:
- Strong technical knowledge of content management systems, SEO, UX, digital publishing, accessibility standards, and website maintenance
- Awareness of working safely within a live publishing environment, ensuring all processes are followed to minimise risk
- Experience in fast-paced environments where publishing priorities can shift quickly and require flexible responses
- Confident using analytics tools to extract data for regular reporting and to support ad-hoc requests across the organisation
- Good understanding of onsite search optimisation, including use of integrated tools to improve content visibility through targeted keyword strategies
- Effective communication and collaboration skills, with a curious mindset and a proactive approach to problem solving
- Ability to work flexibly, manage multiple projects, meet tight deadlines, and handle sensitive information with discretion
- Motivated self-starter who can work independently while also contributing positively as part of a wider digital editorial team
Preferred Skills:
- Experience working with the FCA or in a similar regulatory environment
- Fluency in multiple languages
ASSUMPTION: The role requires a strong technical skill set and the ability to work effectively in a fast-paced, collaborative environment to ensure high-quality content and user experience.
💰 Compensation & Benefits
Salary Range: £39,100 - £52,100 (National - Edinburgh and Leeds) and £41,600 - £55,400 (London) pro rata, based on skills and experience
Benefits:
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of the time)
- Private healthcare with Bupa
- Non-contributory Pension of at least 8% of basic salary each month
- Life assurance of eight times your basic salary
- Income protection
- Flexible benefits scheme
Working Hours: Full-time, with flexible working arrangements available
ASSUMPTION: The salary range provided is based on the information given in the job listing and is subject to change based on the candidate's skills and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically Financial Regulation
Company Size: 1,001-5,000 employees
Founded: 2013
Company Description:
- Regulates the conduct of approximately 50,000 businesses
- Prudentially supervises 48,000 firms
- Headquarters in London, with offices in Edinburgh and Leeds
Company Specialties:
- Financial services
- Regulation
- Consumer protection
- Market confidence
- Financial stability
- Reduction of financial crime
Company Website: http://www.fca.org.uk
ASSUMPTION: The FCA is a government agency responsible for regulating the conduct of financial services firms and prudentially supervising certain firms to ensure that they meet the required standards and rules.
📊 Role Analysis
Career Level: Associate Level 8 - Corporate
Reporting Structure: Reports to the Digital & Design team within the Communications division
Work Arrangement: Hybrid (up to 60% remote work)
Growth Opportunities:
- Potential to work on high-profile projects and contribute to the FCA's strategic goals
- Opportunities to develop skills in digital publishing, content management, and stakeholder engagement
- Progression within the Communications division or other departments within the FCA
ASSUMPTION: The role offers opportunities for professional growth and development within the FCA's Communications division and the wider organisation.
🌍 Location & Work Environment
Office Type: Hybrid (combination of on-site and remote work)
Office Location(s): London, Edinburgh, and Leeds
Geographic Context:
- London: A vibrant, multicultural city with a thriving financial sector
- Edinburgh: The capital of Scotland, known for its historic architecture and cultural scene
- Leeds: A major city in the north of England, with a growing digital and tech industry
Work Schedule: Full-time, with flexible working arrangements available
ASSUMPTION: The hybrid work arrangement allows for a balance between on-site collaboration and remote work, providing flexibility and a better work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the FCA's careers portal
- CV review and shortlisting (w/c June 16, 2025)
- Competency-based interview (w/c June 23, 2025)
Key Assessment Areas:
- Technical skills in digital publishing, content management, and SEO
- Communication and collaboration skills
- Problem-solving abilities and adaptability in a fast-paced environment
- Cultural fit with the FCA's values and mission
Application Tips:
- Tailor your CV and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of the FCA's mission and values in your application
- Prepare for competency-based interview questions by reflecting on your past experiences and accomplishments
ATS Keywords: Digital Content, Website Publishing, Content Management Systems, SEO, UX, Digital Publishing, Accessibility Standards, Analytics Tools, Stakeholder Engagement, Hybrid Work, FCA
ASSUMPTION: The application process is competitive, and candidates should tailor their applications to demonstrate their fit for the role and the FCA's mission.
🛠️ Tools & Technologies
- Content Management Systems (e.g., Drupal)
- Analytics Tools (e.g., Google Analytics)
- SEO Tools (e.g., SEMrush, Ahrefs)
- Microsoft Office Suite
- Project Management Tools (e.g., Asana, Trello)
ASSUMPTION: The role requires proficiency in using content management systems, analytics tools, and SEO tools to ensure high-quality content and user experience.
👔 Cultural Fit Considerations
Company Values:
- Integrity: Acting with honesty and integrity in all aspects of our work
- Fairness: Treating everyone fairly and with respect
- Proportionality: Using our judgement to take proportionate action
Work Style:
- Collaborative: Working together to achieve common goals
- Adaptable: Embracing change and finding innovative solutions
- Customer-focused: Putting the needs of our users at the heart of what we do
Self-Assessment Questions:
- How do you demonstrate integrity in your work?
- Can you provide an example of a time when you had to adapt to a significant change in your work environment?
- How do you ensure that your work is fair and unbiased?
ASSUMPTION: The FCA values a diverse and inclusive workforce that reflects the communities it serves, and candidates should be prepared to demonstrate their fit with the organisation's values and work style.
⚠️ Potential Challenges
- Working in a fast-paced, high-volume publishing environment with tight deadlines
- Managing multiple projects and priorities simultaneously
- Ensuring content accuracy and consistency across various platforms and channels
- Adapting to changes in publishing priorities and requirements
ASSUMPTION: The role requires strong organisational skills, adaptability, and the ability to thrive in a dynamic, fast-paced environment.
📈 Similar Roles Comparison
- Digital Content Manager: Responsible for overseeing the content strategy and managing a team of content creators
- Content Strategist: Focuses on developing and implementing content strategies to meet business objectives
- Web Content Editor: Specialises in editing and publishing content for websites, ensuring accuracy, accessibility, and SEO best practices
ASSUMPTION: The Digital Content Associate role is focused on day-to-day publishing and management of content, while similar roles may have a broader strategic or managerial focus.
📝 Sample Projects
- Managing the publication of the FCA's Annual Report, ensuring accurate and timely delivery of content
- Collaborating with stakeholders to develop and publish a new campaign or initiative, such as a consumer awareness campaign
- Improving the user experience of the FCA website by conducting user testing and incorporating feedback into content updates
ASSUMPTION: The role offers opportunities to work on high-profile projects and contribute to the FCA's strategic goals, with a focus on user-centred design and stakeholder engagement.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Digital & Design team?
- How does the FCA support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days?
- How does the FCA ensure that its content is accessible and inclusive for all users?
- What are the most rewarding aspects of working at the FCA, according to current employees?
ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and the organisation, and that address any specific concerns or curiosities they have about the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the FCA's online portal by Thursday, June 12, 2025 (midnight)
- Tailor your CV and cover letter to highlight your relevant skills and experiences for this role
- Prepare for competency-based interview questions by reflecting on your past experiences and accomplishments
- Follow up with your recruiter if you are unable to attend any scheduled interviews or assessments
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
