📌 Core Information
🔹 Job Title: Digital Content Associate, Prime Video Sports
🔹 Company: Amazon
🔹 Location: San José, Costa Rica
🔹 Job Type: On-site
🔹 Category: Sports, Digital Content
🔹 Date Posted: June 19, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Performing quality checks on web pages and digital content for Prime Video Sports
- Ensuring the best streaming experience for sports fans by checking and fixing metadata, images, subtitles, audio, and video assets
- Working with software tools for quality audit, metadata editing, and data capture
- Adapting and learning new features on tools and improving metadata acumen
ASSUMPTION: This role requires a strong attention to detail and a passion for international sports, as well as excellent communication skills and a professional demeanor.
📋 Key Responsibilities
✅ Perform quality checks on sports detail pages to ensure the best streaming experience for sports fans
✅ Quickly understand and adapt to new features on workflow tools
✅ Continuously improve metadata acumen to quickly fix issues
✅ Follow QA SOP to spot and catch errors in detail pages
✅ Perform content quality checks to qualify user experience for content streaming on the PV Sports platform
✅ Be aware of operations metrics like productivity, quality, and delivery/latency SLA
✅ Be a team player and come up with improvement ideas to enhance the QA process
✅ Often contact stakeholders globally to provide status reports, communicate relevant information, and escalate when needed
ASSUMPTION: This role is an individual contributor role, with a focus on performing tasks related to content for the Prime Video Sports catalog under general supervision.
🎯 Required Qualifications
Education: Bachelor's degree
Experience: None specified (entry-level position)
Required Skills:
- Fluency in English (speaking, writing, and reading)
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Skills:
- Passion for international sports (such as football and basketball)
ASSUMPTION: While not explicitly stated, a basic understanding of digital content and quality assurance principles is expected for this role.
💰 Compensation & Benefits
Salary Range: The salary range for this role in Costa Rica is typically between ₡4,000,000 - ₡6,000,000 per year (approximately $6,500 - $10,000 USD). This is an estimate based on industry standards for similar roles and experience levels in the region.
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Generous paid time off and holiday schedule
- Maternity and paternity leave
- Employee discounts on Amazon products
Working Hours: Full-time (40 hours per week), with flexible scheduling and overtime as needed
ASSUMPTION: The provided salary range is an estimate based on market research and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Company Size: Amazon is a large corporation with over 10,000 employees worldwide. This size offers opportunities for growth and exposure to diverse projects but may also result in less personal attention from management.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce
- Retail
- Operations
- Internet
Company Website: Amazon.com
ASSUMPTION: Amazon's large size and diverse range of products and services offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is an entry-level position, suitable for recent graduates or individuals with limited professional experience.
Reporting Structure: The Digital Content Associate reports directly to the Prime Video Live Events team.
Work Arrangement: This is an on-site position, requiring the associate to work from Amazon's office in San José, Costa Rica.
Growth Opportunities:
- As an entry-level role, this position provides a solid foundation for a career in digital content management or quality assurance.
- With strong performance, there may be opportunities for advancement within the Prime Video team or other departments within Amazon.
- Amazon's large size and diverse range of products and services offer numerous opportunities for career growth and development.
ASSUMPTION: This role is an excellent starting point for individuals interested in a career in digital content management or quality assurance within the tech industry.
🌍 Location & Work Environment
Office Type: Amazon's San José office is a modern, collaborative workspace designed to foster innovation and creativity.
Office Location(s): San José, Costa Rica
Geographic Context:
- San José is the capital and largest city of Costa Rica, with a population of over 335,000 people.
- The city is known for its vibrant culture, rich history, and diverse culinary scene.
- San José offers a high quality of life, with access to excellent healthcare, education, and recreational opportunities.
Work Schedule: The work schedule for this role is full-time, with flexible scheduling and overtime as needed.
ASSUMPTION: San José's urban environment and high quality of life make it an attractive location for professionals seeking a dynamic and culturally rich work environment.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final decision and offer
Key Assessment Areas:
- Technical skills and knowledge of digital content management and quality assurance principles
- Attention to detail and ability to perform repetitive tasks accurately
- Communication skills and ability to work effectively with global stakeholders
- Problem-solving skills and ability to adapt to new tools and workflows
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your passion for international sports and commitment to operational excellence
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and ability to work effectively in a team environment
ATS Keywords: Digital Content, Quality Assurance, Metadata Editing, Data Capture, Sports, Streaming, Prime Video, Amazon
ASSUMPTION: Amazon's application process is competitive, and candidates should be prepared to demonstrate their qualifications and fit for the role throughout the interview process.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Quality audit, metadata editing, and data capture software tools (specific tools not mentioned)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the candidate's assigned projects and tasks.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Work Style:
- Fast-paced and dynamic work environment
- Collaborative and team-oriented culture
- Focus on innovation, invention, and continuous improvement
Self-Assessment Questions:
- Do you have a strong passion for international sports and a commitment to operational excellence?
- Are you comfortable working in a fast-paced, dynamic environment and adapting to new tools and workflows?
- Do you possess excellent communication skills and the ability to work effectively with global stakeholders?
ASSUMPTION: Candidates who align with Amazon's core values and work style are more likely to succeed in this role and contribute to the company's ongoing success.
⚠️ Potential Challenges
- Repetitive nature of the work may lead to boredom or burnout if not managed effectively
- Global stakeholders and time zone differences may present communication and collaboration challenges
- Fast-paced work environment may require candidates to adapt quickly to new tools and workflows
- On-site work arrangement may limit flexibility for candidates who prefer remote or hybrid work arrangements
ASSUMPTION: Candidates should be aware of these potential challenges and consider how they might address them in the context of this role.
📈 Similar Roles Comparison
- Compared to other digital content management roles, this position may require less strategic decision-making and more focus on tactical execution
- Within the tech industry, Amazon is known for its fast-paced, innovative culture, which may differ from more traditional or established organizations
- Career path for this role may lead to advancement within the Prime Video team or other departments within Amazon, depending on individual performance and opportunities
ASSUMPTION: Candidates should consider their personal preferences and career goals when evaluating this role in comparison to similar positions within the industry.
📝 Sample Projects
- Performing quality checks on sports detail pages for a major international sporting event
- Collaborating with global stakeholders to resolve metadata issues and ensure a seamless user experience for content streaming on the PV Sports platform
- Developing and implementing a new QA process to improve efficiency and accuracy in content quality checks
ASSUMPTION: The specific projects and tasks assigned to the Digital Content Associate may vary depending on the candidate's assigned team and the current priorities of the Prime Video Live Events team.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this role fit into the broader organization and contribute to Amazon's overall mission and goals?
- What opportunities are there for growth and development within this role and the Prime Video team?
- How does the Prime Video Live Events team collaborate with other departments within Amazon, and what opportunities are there for cross-functional collaboration?
- What is the typical career path for someone in this role, and what steps can I take to position myself for advancement?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Amazon Jobs portal
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and ability to work effectively in a team environment
- Research Amazon's company culture and values to demonstrate your fit for the role
- Follow up with the hiring manager within one week of your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
