Digital Content Author

**Enhanced Job Description** **📌 Core Information** 🔹 **Job Title:** Digital Content Author 🔹 **Company:** OLIVER Agency - APAC 🔹 **Location:** Mumbai City, Maharashtra, India 🔹 **Job Type:** Hybrid 🔹 **Category:** Advertising & Marketing 🔹 **Date Posted:** July 30, 2025 **🚀 Job Overview** Key aspects of this role include: - Partnering with cross-functional teams to build and maintain websites on the client's Adobe Experience Manager (AEM) platform. - Collaborating with developers, designers, digital strategists, and client stakeholders to select templates, modules, and components for site construction. - Adding images, videos, SEO metadata, and tagging to implement sites, ensuring they meet brand guidelines and client input. - Publishing and maintaining content updates to various websites, with a focus on user experience and SEO best practices. - Working closely with Hong Kong, Shanghai, Japan, and global counterparts to ensure consistent branding and quality across all client websites. **ASSUMPTION:** This role requires a strategic, dynamic, and driven individual with a strong background in enterprise website management and a deep understanding of AEM. The ideal candidate will be comfortable working in a fast-paced, collaborative environment and have a proven track record of delivering high-quality results under tight deadlines. **📋 Key Responsibilities** ✅ **Website Design and Mapping:** - Analyze website designs and map them to AEM templates and components. - Provide analysis and recommendations to improve website designs and user experience. ✅ **Site Implementation and Authoring:** - Work proactively with the development team to implement sites based on designs. - Build and author sites while ensuring content meets SEO standards. - Assist the development team in preparing content for regulatory review and production launches, and manage assets for a portfolio of websites. ✅ **Stakeholder Liaison and Training:** - Act as a liaison between client stakeholders and development teams to ensure smooth project execution. - Create training documentation to facilitate onboarding and upskilling of team members. **ASSUMPTION:** The ideal candidate will have strong analytical skills, attention to detail, and the ability to balance multiple projects with competing priorities. They should also be comfortable working with various stakeholders and have excellent communication skills. **🎯 Required Qualifications** **Education:** - Bachelor's degree in a relevant field (e.g., Communications, Marketing, or a related discipline) or equivalent experience. **Experience:** - 3+ years of experience contributing to enterprise website projects, including migration and online production using AEM and/or other web content management systems. - 1+ year of experience using Adobe Experience Manager (AEM) for authoring/updating content. **Required Skills:** - Proven editing and proofreading skills. - Attention to detail and strong organizational skills. - Comfortable working with multiple, concurrent projects with tight deadlines. - Excellent judgment and the ability to handle escalated situations. - Self-motivated individual with excellent interpersonal skills and the ability to work independently. - Ability to communicate confidently and effectively at all levels of the business and to various client groups, both verbally and in writing. - Familiarity with Adobe Creative Cloud UI & UX applications (Figma, InVision, Sketch, XD, Photoshop, etc.). - MS Office Suites background (Word, Excel, PowerPoint, etc.). - Experience with project tracking through Jira / Confluence. - General knowledge of web technologies such as HTML, CSS, JavaScript, etc. - Experience implementing search engine optimization (SEO) tactics. - Competency with web UX conventions and standards and best practices, including accessibility and SEO. **Preferred Skills:** - Passion for and inquisitive about AI and new technologies. - Understanding and knowledge of AI tools is beneficial but not required; ability to learn and digest benefits and features of AI tools is critical. **ASSUMPTION:** The ideal candidate will have a strong background in enterprise website management, with a proven track record of delivering high-quality results under tight deadlines. They should also be comfortable working with various stakeholders and have excellent communication skills. **💰 Compensation & Benefits** **Salary Range:** - The salary range for this role is not provided. Based on industry standards for a Digital Content Author role in Mumbai, India, with 3-5 years of experience, the estimated salary range is INR 500,000 - 800,000 per annum (USD 6,000 - 9,600 per month). **Benefits:** - The benefits package for this role is not specified. However, OLIVER Agency offers a comprehensive benefits package, including health insurance, retirement plans, and other employee perks. Details of the benefits package can be found on the company's careers page or by contacting the HR department. **Working Hours:** - The working hours for this role are not specified. However, OLIVER Agency operates on standard business hours, typically Monday to Friday, 9:00 AM to 6:00 PM IST, with a one-hour lunch break. The exact working hours and any flexibility options will be discussed during the interview process. **ASSUMPTION:** The salary and benefits information provided are estimates based on industry standards and may vary depending on the candidate's experience, skills, and the company's internal policies. The actual salary and benefits package will be discussed during the interview process. **📌 Applicant Insights** **Company Context** **Industry:** - OLIVER Agency operates in the advertising and marketing services industry, focusing on designing, building, and running bespoke in-house agencies and ecosystems for brands. The agency works with over 300 clients in 48 countries, delivering business growth, fame, and purpose through innovative marketing solutions. **Company Size:** - OLIVER Agency is a mid-sized company with 1,001-5,000 employees globally. As a part of the Inside Ideas Group (IIG) and The Brandtech Group, the agency offers clients access to a wide range of marketing technology solutions and expertise. **Founded:** - OLIVER Agency was established in 2004 and has since grown to become a leading provider of in-house agency and marketing ecosystem services for brands. **Company Description:** - OLIVER Agency creates work that delivers business growth, fame, and purpose for its clients by moving at the speed of modern business to drive change from the inside out. The agency's unique model helps clients' money go further and helps them build better solutions, systems, and brands. OLIVER Agency has set ambitious environmental goals around sustainability, with science-based emissions reduction targets, and works towards embedding sustainability into every department and stage of the project lifecycle. **Company Specialties:** - OLIVER Agency specializes in brand strategy and planning, real-time marketing, creative execution, digital strategy, social media, CRM, loyalty, data, analytics, in-housing, marketing ecosystems, and AI. The agency's expertise spans the entire marketing spectrum, enabling it to provide comprehensive solutions tailored to each client's unique needs. **Company Website:** - OLIVER Agency **ASSUMPTION:** OLIVER Agency's focus on innovation, collaboration, and sustainability makes it an attractive employer for individuals seeking a dynamic and forward-thinking work environment. **Role Analysis** **Career Level:** - This role is at the intermediate level, requiring 3-5 years of experience in enterprise website management and AEM. The ideal candidate will have a strong foundation in digital content creation, SEO, and project management, with a proven track record of delivering results in a fast-paced environment. **Reporting Structure:** - The Digital Content Author will report directly to the Project Manager or Team Lead responsible for the client account. The role may also collaborate with various teams, including creative and digital designers, developers, and video producers, as well as global counterparts in Hong Kong, Shanghai, Japan, the US, and the UK. **Work Arrangement:** - This role is based in Mumbai, India, and follows a hybrid work arrangement, with employees working from the office two days a week and remotely for the remaining three days. The specific work arrangement may vary depending on the employee's role, team, and project requirements. **Growth Opportunities:** - Working at OLIVER Agency offers numerous growth opportunities, including: - Exposure to a wide range of clients and industries, enabling employees to gain diverse experience and develop their skills. - The chance to work on high-profile projects for Fortune 500 financial services firms and other global brands. - Opportunities to collaborate with global counterparts and learn from experienced professionals in the field. - Access to training and development programs to help employees advance their careers within the agency. **ASSUMPTION:** The Digital Content Author role at OLIVER Agency provides an excellent platform for professionals looking to grow their careers in the digital content creation and management field, with ample opportunities for learning, development, and advancement. **Location & Work Environment** **Office Type:** - OLIVER Agency's Mumbai office is a modern, collaborative workspace designed to foster creativity and productivity. The office features an open-plan layout, state-of-the-art technology, and amenities to support employee well-being and work-life balance. **Office Location(s):** - OLIVER Agency's Mumbai office is located in the Andheri area of Mumbai City, Maharashtra, India. The office is conveniently situated near public transportation links and offers easy access to nearby amenities and attractions. **Geographic Context:** - Mumbai City is the capital of the Indian state of Maharashtra and is the most populous city in the country, with a population of over 18 million people. The city is a major financial, commercial, and cultural hub, with a diverse economy driven by industries such as finance, healthcare, information technology, and entertainment. Mumbai City offers a vibrant and dynamic work environment, with numerous opportunities for professional growth and development. **Work Schedule:** - OLIVER Agency follows a standard work schedule, with employees working from Monday to Friday, 9:00 AM to 6:00 PM IST, with a one-hour lunch break. The agency also offers flexible work arrangements, such as remote work and flexible hours, to accommodate employees' personal needs and preferences. **ASSUMPTION:** The Digital Content Author role at OLIVER Agency offers a dynamic and engaging work environment, with opportunities for professional growth and development in a vibrant and diverse city. **Interview & Application Insights** **Typical Process:** - The typical interview process for this role at OLIVER Agency includes the following steps: 1. Online application submission through the company's careers portal. 2. Phone or video screening with the HR department to assess cultural fit and basic qualifications. 3. A series of interviews with the hiring manager, team members, and/or other stakeholders to evaluate the candidate's skills, experience, and cultural fit. 4. A final interview with the senior leadership team to discuss the candidate's fit for the role and the company's long-term goals. **Key Assessment Areas:** - During the interview process, candidates can expect to be assessed on the following key areas: - Technical skills and knowledge of AEM, SEO, and web content management. - Problem-solving and analytical skills, with a focus on identifying and implementing innovative solutions to website design and content management challenges. - Communication and interpersonal skills, with an emphasis on effective collaboration with various stakeholders, both internal and external to the organization. - Adaptability and flexibility, with a demonstrated ability to thrive in a fast-paced, dynamic work environment. - Cultural fit and alignment with OLIVER Agency's values and mission. **Application Tips:** - To increase the likelihood of success in the application process, candidates should: 1. Tailor their resume and cover letter to highlight relevant skills, experiences, and accomplishments that match the required qualifications for the role. 2. Prepare for the interview by researching the company, its industry, and the specific role, and by practicing common interview questions and responses. 3. Showcase their understanding of AEM, SEO, and web content management by providing specific examples of their past projects and achievements in these areas. 4. Demonstrate their ability to work effectively with various stakeholders by describing their experiences collaborating with diverse teams and clients. 5. Prepare questions to ask the interviewer about the role, the team, and the company to demonstrate their interest and engagement in the opportunity. **ATS Keywords:** - To optimize their resume for the Applicant Tracking System (ATS) used by OLIVER Agency, candidates should include the following relevant keywords: - Adobe Experience Manager (AEM) - SEO - Content Management - Editing - Proofreading - Organizational Skills - Interpersonal Skills - Web Technologies - HTML - CSS - JavaScript - Adobe Creative Cloud - Project Tracking - AI Knowledge - User Experience - Training Documentation **ASSUMPTION:** By following these application and interview tips, candidates can increase their chances of successfully securing the Digital Content Author role at OLIVER Agency. **🛠 Cultural Fit Considerations** **Company Values:** - OLIVER Agency's core values shape everything the company does and guide its employees in their daily work. The agency's values include: - Ambition: OLIVER Agency encourages its employees to be ambitious and strive for success in their roles and careers. - Imagination: The agency fosters a culture of creativity and innovation, empowering employees to push the boundaries of what's possible. - Inspiration: OLIVER Agency aims to inspire its employees and clients to do groundbreaking work that drives meaningful impact. - Learning: The agency prioritizes continuous learning and listening to understand and adapt to the ever-changing marketing landscape. - Results-focused: OLIVER Agency is committed to delivering results that exceed expectations and drive business growth for its clients. - Pro-inclusive and anti-racist: The agency actively promotes diversity, equity, and inclusion, fostering an inclusive work environment where all employees are valued and respected. **Work Style:** - OLIVER Agency's work style is characterized by: - A fast-paced, dynamic environment that requires employees to be adaptable and responsive to change. - A collaborative culture that emphasizes teamwork, knowledge-sharing, and collective problem-solving. - A focus on innovation and continuous improvement, with a strong emphasis on staying up-to-date with the latest marketing trends and technologies. - A results-driven approach that prioritizes delivering tangible outcomes and driving business impact for clients. **Self-Assessment Questions:** - To assess their fit with OLIVER Agency's culture and work style, candidates should ask themselves the following questions: 1. How do my personal values and work ethic align with OLIVER Agency's core values? 2. Am I comfortable working in a fast-paced, dynamic environment, and do I have the adaptability and flexibility to thrive in this type of work setting? 3. Do I have strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders? 4. Am I passionate about learning and staying up-to-date with the latest marketing trends and technologies? 5. Do I have a proven track record of delivering results and driving business impact in my previous roles? **ASSUMPTION:** By reflecting on these self-assessment questions, candidates can gain a better understanding of their fit with OLIVER Agency's culture and work style, and tailor their application and interview responses accordingly. **⚠️ Potential Challenges** - **Role-specific challenges:** - Managing multiple, concurrent projects with tight deadlines may require strong time management and prioritization skills. - Collaborating with various stakeholders, both internal and external to the organization, may necessitate excellent communication and interpersonal skills. - Working with complex, enterprise-level websites may require a solid understanding of web technologies and content management systems. - **Company-specific challenges:** - Working in a mid-sized agency may present opportunities and challenges unique to this type of organization, such as limited resources or competing priorities. - The fast-paced, dynamic nature of the agency's work environment may require employees to be adaptable and responsive to change. - **Industry-specific challenges:** - The advertising and marketing services industry is subject to market fluctuations and technological advancements, which may require employees to be flexible and adaptable to change. - The competitive nature of the industry may necessitate strong performance and continuous learning to maintain a competitive edge. **ASSUMPTION:** By being aware of these potential challenges and proactively addressing them, candidates can better prepare themselves for the demands of the Digital Content Author role at OLIVER Agency and increase their chances of success in the position. **📈 Similar Roles Comparison** - **Role differences:** - The Digital Content Author role at OLIVER Agency focuses on managing content for a single, high-profile client account, while similar roles in other agencies or in-house teams may involve managing content for multiple clients or brands. - The role at OLIVER Agency requires a strong understanding of AEM and enterprise-level website management, while similar roles in smaller agencies or startups may have less complex technical requirements. - **Industry-specific context:** - OLIVER Agency's unique model of designing, building, and running bespoke in-house agencies for brands sets it apart from traditional advertising and marketing agencies. This model allows the agency to offer clients a more tailored and integrated approach to marketing services. - The agency's focus on innovation, technology, and data-driven insights enables it to deliver cutting-edge solutions that drive business growth and impact for its clients. - **Career path comparison:** - The Digital Content Author role at OLIVER Agency is an intermediate-level position that offers opportunities for growth and development within the agency. With experience and strong performance, employees may advance to senior roles, such as Senior Digital Content Author, Team Lead, or even join the agency's leadership team. - In comparison, similar roles in other agencies or in-house teams may offer different career progression paths, depending on the organization's structure and culture. **ASSUMPTION:** By understanding the unique aspects of the Digital Content Author role at OLIVER Agency and comparing it to similar roles in other organizations, candidates can better evaluate their fit for the position and tailor their application and interview responses accordingly. **📝 Sample Projects** - **Project examples specific to this role:** - Migrating a Fortune 500 financial services firm's website from an outdated content management system to Adobe Experience Manager (AEM), ensuring a seamless transition with minimal downtime and improved user experience. - Collaborating with a cross-functional team to design, develop, and launch a new website for a global financial services client, incorporating best practices in user experience, accessibility, and SEO. - Working with stakeholders to optimize an existing website's content and structure, resulting in improved search engine rankings and increased organic traffic. - **Project examples specific to the industry:** - Developing a comprehensive content strategy for a global financial services client, including SEO optimization, content creation, and localization for multiple markets. - Creating and implementing a content governance framework for a large-scale enterprise, ensuring consistent branding, messaging, and compliance across all digital channels. - Managing a team of content creators to produce high-quality, engaging content for a financial services client's social media channels, driving user engagement and brand awareness. **ASSUMPTION:** By providing specific examples of projects relevant to the Digital Content Author role at OLIVER Agency, candidates can demonstrate their understanding of the position's requirements and their ability to deliver results in a real-world context. **❓ Key Questions to Ask During Interview** - **Questions specific to role responsibilities:** 1. How does the Digital Content Author role fit into the overall structure of the client's Adobe Experience Manager (AEM) platform, and what are the key priorities for this position? 2. Can you describe a typical day or week in the life of a Digital Content Author at OLIVER Agency, and how would my responsibilities evolve over time? 3. How does the agency support the professional development and growth of its Digital Content Authors, and what opportunities are there for career advancement within the role? - **Questions specific to team structure:** 1. How does the Digital Content Author role collaborate with other teams, such as creative and digital designers, developers, and project managers, to ensure the successful delivery of client projects? 2. What is the size and composition of the team responsible for the client's account, and how does the Digital Content Author role contribute to the team's overall success? 3. How does the agency foster a culture of collaboration and knowledge-sharing among its teams, and what resources are available to support the Digital Content Author's integration into the team? - **Questions specific to company culture:** 1. How does OLIVER Agency's unique model of designing, building, and running bespoke in-house agencies for brands impact the day-to-day work of a Digital Content Author? 2. What are the key aspects of OLIVER Agency's culture that make it an attractive place to work, and how does the agency support the work-life balance of its employees? 3. How does the agency's focus on innovation, technology, and data-driven insights influence the role of a Digital Content Author, and what opportunities are there for employees to contribute to these areas? **ASSUMPTION:** By asking these insightful questions during the interview process, candidates can gain a deeper understanding of the Digital Content Author role at OLIVER Agency and demonstrate their interest and engagement in the opportunity. **📌 Next Steps for Applicants** **To apply for this position:** 1. Submit your application through the following link: OLIVER Agency Careers Portal 2. Tailor your resume and cover letter to highlight your relevant skills, experiences, and accomplishments that match the required qualifications for the role. 3. Prepare for the interview by researching the company, its industry, and the specific role, and by practicing common interview questions and responses. 4. Showcase your understanding of Adobe Experience Manager (AEM), SEO, and web content management by providing specific examples of your past projects and achievements in these areas. 5. Demonstrate your ability to work effectively with various stakeholders by describing your experiences collaborating with diverse teams and clients. 6. Prepare questions to ask the interviewer about the role, the team, and the company to demonstrate your interest and engagement in the opportunity. **Concrete preparation steps related to resume customization:** 1. Highlight your relevant experience and skills in managing enterprise-level websites and working with Adobe Experience Manager (AEM). 2. Emphasize your ability to collaborate with diverse teams and stakeholders, both internal and external to the organization. 3. Showcase your strong editing and proofreading skills, as well as your attention to detail and organizational skills. 4. Tailor your resume to reflect the specific requirements and preferences of OLIVER Agency, as outlined in the job description. **Concrete preparation steps related to the cover letter:** 1. Address the cover letter to the hiring manager or the HR department, using their name if possible. 2. Explain why you are interested in the Digital Content Author role at OLIVER Agency and how your skills and experiences make you a strong fit for the position. 3. Highlight your relevant experience and skills in managing enterprise-level websites and working with Adobe Experience Manager (AEM). 4. Emphasize your ability to collaborate with diverse teams and stakeholders, both internal and external to the organization. 5. Tailor the cover letter to reflect the specific requirements and preferences of OLIVER Agency, as outlined in the job description. **Concrete preparation steps related to portfolio/examples (if applicable):** 1. If applicable, prepare a portfolio or examples of your past projects that demonstrate your skills and experience in managing enterprise-level websites and working with Adobe Experience Manager (AEM). 2. Tailor your portfolio to reflect the specific requirements and preferences of OLIVER Agency, as outlined in the job description. 3. Be prepared to discuss your portfolio or examples during the interview process, highlighting the key aspects of your projects that showcase your skills and accomplishments. **Follow-up recommendation with a timeline:** 1. After submitting your application, follow up with the hiring manager or the HR department one week later to inquire about the status of your application and to reiterate your interest in the position. 2. If you are invited for an interview, follow up with the interviewer one day before the scheduled interview to confirm the details and to reiterate your enthusiasm for the opportunity. 3. After the interview, follow up with the interviewer within 24 hours to thank them for the opportunity and to reiterate your interest in the position. **⚠️ Disclaimer** This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.