π Core Information
πΉ Job Title: Digital Content Manager
πΉ Company: Quest National Services
πΉ Location: Orlando, FL, United States
πΉ Job Type: Full-time
πΉ Category: Business Consulting and Services
πΉ Date Posted: April 24, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and implementing content strategies to drive business growth
- Managing a team of content creators to ensure brand consistency and high-quality output
- Collaborating with cross-functional teams to create engaging content across multiple platforms
- Optimizing content for search engines and analyzing website traffic metrics
ASSUMPTION: This role requires a balance of strategic thinking, team management, and hands-on content creation. The ideal candidate will have experience in a similar role and a strong understanding of digital marketing principles.
π Key Responsibilities
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Develop and implement content strategies aligned with marketing targets
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Collaborate with marketing and design teams to plan and develop site content, style, and layout
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Create and publish engaging content across various channels (websites, blogs, social media, etc.)
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Edit, proofread, and enhance writers' posts to ensure high-quality output
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Liaise with content writers to ensure brand consistency across multiple platforms
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Optimize content for search engine visibility (SEO) and analyze website traffic metrics
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Manage content distribution to online channels and social media platforms
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Develop and maintain an editorial calendar to plan and organize content
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Ensure compliance with legal requirements (e.g., copyright and data protection)
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Stay up-to-date with industry developments and generate new ideas to engage the audience
ASSUMPTION: The role requires a mix of strategic planning, creative content development, and analytical skills to measure and improve content performance.
π― Required Qualifications
Education: Bachelor's degree in Journalism, Marketing, or a relevant field (preferred)
Experience: 2+ years of experience as a Content Manager or similar role, 1+ years of editorial or copywriting experience, and 2+ years in a supervisor role
Required Skills:
- Proven track record of managing content across multiple platforms
- Familiarity with SEO principles and web traffic metrics
- Strong attention to detail and organizational skills
- Proficiency in graphic design tools (e.g., Adobe Creative Suite) is a plus
Preferred Skills:
- Experience with content management systems
- Fluency in additional languages
ASSUMPTION: The ideal candidate will have a strong background in content management, editorial experience, and team leadership. Familiarity with SEO and web traffic analysis is essential for this role.
π° Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on industry standards for a Content Manager role in Orlando, FL)
Benefits:
- Full-time position with standard work hours (9am - 5:30pm M-F)
- Opportunity to work in a dynamic and growing organization
- Potential for career growth and development
Working Hours: Full-time, on-site position with standard work hours
ASSUMPTION: The salary range is based on industry standards for a Content Manager role in Orlando, FL, with consideration for the candidate's experience level and the company's size and industry.
π Applicant Insights
π Company Context
Industry: Quest National Services operates in the business consulting and services industry, focusing on revenue cycle management for healthcare organizations.
Company Size: With 51-200 employees, Quest National Services offers a mid-sized company environment with opportunities for growth and collaboration.
Founded: Established in 2008, Quest National Services has over a decade of experience in providing comprehensive solutions to its clients.
Company Description:
- Quest National Services is a full-service revenue cycle management company focused on increasing the bottom line while decreasing the stress of its clients.
- The company offers a wide range of services, including medical billing, electronic medical records, revenue cycle management, medical billing software, medical practice staffing, and medical supplies.
- Quest National Services aims to assist organizations with their specific needs by providing tailored solutions and exceptional customer service.
Company Specialties:
- Medical Billing Services
- Electronic Medical Records
- Revenue Cycle Management
- Medical Billing Software
- Medical Practice Staffing
- Medical Supplies
Company Website: http://www.questns.com
ASSUMPTION: Quest National Services' diverse portfolio of services and commitment to client success make it an attractive employer for candidates seeking a dynamic and challenging work environment.
π Role Analysis
Career Level: The Digital Content Manager role is a mid-level position, requiring a balance of strategic thinking, team management, and hands-on content creation.
Reporting Structure: The Digital Content Manager will report directly to the Director of Marketing and oversee a team of content creators.
Work Arrangement: This is an on-site, full-time position with standard work hours (9am - 5:30pm M-F).
Growth Opportunities:
- As the company continues to grow, there may be opportunities for the Digital Content Manager to take on additional responsibilities or advance to a senior-level role.
- The role offers the chance to work with a diverse range of clients and industries, providing exposure to various business models and marketing strategies.
ASSUMPTION: The Digital Content Manager role presents an excellent opportunity for a motivated and experienced professional to make a significant impact on the company's content strategy and digital presence.
π Location & Work Environment
Office Type: Quest National Services' office is a professional and collaborative environment, fostering teamwork and innovation.
Office Location(s): 933 Lee Road, Suite 250, Orlando, FL 32810, US
Geographic Context:
- Orlando, FL, is a vibrant and growing city with a diverse economy and a strong job market.
- The city offers a range of cultural, entertainment, and recreational opportunities, making it an attractive place to live and work.
- Orlando's central location in Florida provides easy access to other major cities and attractions in the state.
Work Schedule: Full-time, on-site position with standard work hours (9am - 5:30pm M-F)
ASSUMPTION: The office environment at Quest National Services is designed to support collaboration and productivity, with a focus on fostering a positive and inclusive work culture.
πΌ Interview & Application Insights
Typical Process:
- Submit your application through the provided link.
- If selected, participate in a phone or video screening with the hiring manager.
- Complete a take-home content strategy assignment.
- Participate in on-site interviews with the marketing team and other stakeholders.
Key Assessment Areas:
- Content strategy development and implementation
- Team management and leadership skills
- Creative content writing and editing abilities
- Familiarity with SEO principles and web traffic metrics
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of Quest National Services' business and the Digital Content Manager role in your application materials.
- Showcase your portfolio or provide samples of your previous content work.
ATS Keywords: Content Management, SEO, Brand Consistency, Content Strategy, Team Management, Content Creation, Editing, Proofreading, Social Media, Web Traffic Analysis, Graphic Design, Organizational Skills, Attention to Detail, Marketing, Collaboration, Legal Compliance
ASSUMPTION: The application process for the Digital Content Manager role at Quest National Services is designed to assess candidates' strategic thinking, creativity, and technical skills, as well as their fit with the company's culture and values.
π οΈ Tools & Technologies
- Content Management Systems (e.g., WordPress, Drupal)
- Graphic Design Tools (e.g., Adobe Creative Suite, Canva)
- SEO Tools (e.g., Google Search Console, SEMrush, Ahrefs)
- Web Traffic Analysis Tools (e.g., Google Analytics, Adobe Analytics)
- Project Management Tools (e.g., Asana, Trello, Jira)
ASSUMPTION: The Digital Content Manager will be expected to have proficiency in various content management, graphic design, SEO, and web traffic analysis tools, as well as project management software to streamline workflows and collaborate effectively with the team.
π Cultural Fit Considerations
Company Values:
- Integrity: Upholding the highest ethical standards in all aspects of our business
- Expertise: Continuously expanding our knowledge and skills to provide exceptional service to our clients
- Collaboration: Working together to achieve common goals and drive success
- Innovation: Embracing creativity and new ideas to improve our processes and services
- Accountability: Taking responsibility for our actions and delivering on our commitments
Work Style:
- Collaborative: Working closely with cross-functional teams to develop and implement content strategies
- Creative: Developing engaging and innovative content to capture audiences' attention
- Analytical: Using data and insights to inform content decisions and measure performance
- Adaptable: Responding to changing priorities and feedback to optimize content and processes
Self-Assessment Questions:
- Do you thrive in a collaborative environment and enjoy working with diverse teams to achieve common goals?
- Are you comfortable managing multiple projects and deadlines, and can you prioritize your workload effectively?
- Do you have a strong attention to detail and a commitment to producing high-quality content?
- Are you open to feedback and willing to adapt your content strategies based on performance data and stakeholder input?
ASSUMPTION: Quest National Services values candidates who are passionate about their work, committed to delivering exceptional results, and eager to contribute to the company's growth and success.
β οΈ Potential Challenges
- The role may require working on multiple projects simultaneously, with tight deadlines and shifting priorities.
- Candidates may need to adapt to the company's unique culture and processes, as well as the diverse needs of its clients.
- The role may involve managing a team with varying levels of experience and skillsets, requiring strong leadership and communication skills.
- The Orlando, FL, office may have limited opportunities for remote work, requiring candidates to be present on-site during standard business hours.
ASSUMPTION: The Digital Content Manager role at Quest National Services presents both exciting opportunities and potential challenges, requiring candidates to be adaptable, resilient, and committed to driving success in a dynamic and evolving environment.
π Similar Roles Comparison
- Unlike some content management roles, this position focuses on both strategic content development and hands-on content creation, requiring a broad skillset and versatile approach.
- Quest National Services' diverse portfolio of services and clients offers unique opportunities for candidates to gain exposure to various industries and business models.
- As a mid-sized company, Quest National Services offers a more intimate and collaborative work environment than larger organizations, with greater opportunities for growth and impact.
ASSUMPTION: The Digital Content Manager role at Quest National Services presents a unique blend of strategic, creative, and analytical responsibilities, setting it apart from other content management positions and offering candidates a well-rounded and challenging work experience.
π Sample Projects
- Developing and implementing a comprehensive content strategy for a new healthcare client, including website content, blog posts, social media campaigns, and email marketing initiatives.
- Managing a team of content creators to produce high-quality, on-brand content for multiple clients across various industries, ensuring consistency and adherence to each client's unique voice and style guidelines.
- Analyzing website traffic metrics and user engagement data to identify trends, optimize content performance, and inform content strategy decisions.
ASSUMPTION: The Digital Content Manager role at Quest National Services involves a wide range of responsibilities, from strategic planning and team management to hands-on content creation and performance analysis, providing candidates with diverse and challenging project opportunities.
β Key Questions to Ask During Interview
- Can you describe the typical content management workflow and how this role fits into the broader marketing strategy?
- How does Quest National Services support the professional development and growth of its content team members?
- Can you provide examples of successful content campaigns or initiatives led by previous Digital Content Managers?
- How does Quest National Services approach collaboration and communication with its clients, and what role would the Digital Content Manager play in these interactions?
- What are the most significant challenges facing the content team currently, and how can this role contribute to addressing them?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates a candidate's interest in and understanding of the role, as well as their commitment to driving success within the organization.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link.
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, demonstrating your understanding of Quest National Services' business and the Digital Content Manager position.
- Prepare a portfolio or provide samples of your previous content work, showcasing your creativity, versatility, and ability to produce high-quality, on-brand content.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role and inquire about the status of your application.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.