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Digital Content Manager

Quest National Services
Full-time
On-site
Orlando, Florida, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Digital Content Manager

πŸ”Ή Company: Quest National Services

πŸ”Ή Location: Orlando, FL, USA

πŸ”Ή Job Type: Full-time, On-site

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: April 24, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing content strategies across multiple platforms
  • Managing a team of content creators to ensure brand consistency
  • Optimizing content for search engine visibility and user engagement
  • Collaborating with cross-functional teams to drive business growth

ASSUMPTION: This role requires a balance of strategic thinking, team management, and hands-on content creation skills. The ideal candidate will have experience in a similar role and a proven track record of driving engagement and results.

πŸ“‹ Key Responsibilities

βœ… Develop and implement content strategies aligned with marketing targets

βœ… Collaborate with marketing and design teams to plan and develop site content, style, and layout

βœ… Create and publish engaging content across various channels

βœ… Edit, proofread, and enhance writers' posts

βœ… Liaise with content writers to ensure brand consistency

βœ… Optimize content for search engine visibility (SEO)

βœ… Use content management systems to analyze website traffic and user engagement metrics

βœ… Manage content distribution to online channels and social media platforms

βœ… Develop and maintain an editorial calendar

βœ… Ensure compliance with legal requirements (e.g., copyright and data protection)

βœ… Stay up-to-date with industry developments and generate new ideas to engage the audience

ASSUMPTION: This role requires a strong understanding of content marketing principles, SEO best practices, and the ability to manage multiple projects and teams.

🎯 Required Qualifications

Education: Bachelor's degree in Journalism, Marketing, or a relevant field (preferred)

Experience: 2+ years of experience as a Content Manager or similar role, 1+ years of editorial or copywriting experience, 2+ years in a supervisor role

Required Skills:

  • Proven track record of managing content across multiple platforms
  • Familiarity with SEO principles and web traffic metrics
  • Strong attention to detail and organizational skills
  • Proficiency in graphic design tools (e.g., Adobe Creative Suite) is a plus

Preferred Skills:

  • Experience with content management systems (CMS)
  • Fluency in additional languages

ASSUMPTION: While a degree in a relevant field is preferred, equivalent experience and a strong portfolio may be considered.

πŸ’° Compensation & Benefits

Salary Range: $55,000 - $75,000 per year (based on industry standards for a Content Manager with 2-5 years of experience in Orlando, FL)

Benefits:

  • Full-time schedule: 9:00 AM - 5:30 PM, Monday - Friday
  • On-site work arrangement

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Salary range is estimated based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Business Consulting and Services, specifically focused on Revenue Cycle Management for medical practices

Company Size: 51-200 employees, which means applicants can expect a mid-sized company structure with opportunities for growth and collaboration

Founded: 2008, with over a decade of experience in the industry

Company Description:

  • Quest National Services is a full-service Revenue Cycle Management company focused on increasing the bottom line while decreasing the stress of their clients
  • Services include medical billing, electronic medical records, revenue cycle management, medical billing software, medical practice staffing, and medical supplies
  • The company aims to provide comprehensive solutions tailored to each client's specific needs

Company Specialties:

  • Medical Billing Services
  • Electronic Medical Records
  • Revenue Cycle Management
  • Medical Billing Software
  • Medical Practice Staffing
  • Medical Supplies

Company Website: http://www.questns.com

ASSUMPTION: Quest National Services' focus on comprehensive solutions and client-specific needs suggests a dynamic and collaborative work environment.

πŸ“Š Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement

Reporting Structure: Reports directly to the Director of Marketing

Work Arrangement: Full-time, on-site, with a schedule of 9:00 AM - 5:30 PM, Monday - Friday

Growth Opportunities:

  • Potential advancement to a senior content management role or leadership position
  • Expanding skills and expertise in the growing field of Revenue Cycle Management
  • Opportunities to work with diverse clients and industries

ASSUMPTION: This role offers a blend of strategic and tactical responsibilities, providing opportunities for both professional growth and immediate impact.

🌍 Location & Work Environment

Office Type: On-site, with a physical office location in Orlando, FL

Office Location(s): 933 Lee Road, Suite 250, Orlando, FL 32810, US

Geographic Context:

  • Orlando, FL is a vibrant city with a growing job market and a diverse range of industries
  • The office is located in a professional business park, offering easy access to amenities and public transportation
  • The city experiences a subtropical climate, with mild winters and hot, humid summers

Work Schedule: Full-time, with a schedule of 9:00 AM - 5:30 PM, Monday - Friday

ASSUMPTION: The on-site work arrangement and central office location suggest a collaborative and connected work environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call interview with the hiring manager
  • In-person or virtual interview with the team
  • Final interview with senior leadership

Key Assessment Areas:

  • Content creation and strategy skills
  • Team management and leadership abilities
  • Understanding of SEO principles and web traffic metrics
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Provide examples of your content management and creation work, demonstrating your ability to optimize content for engagement and SEO
  • Demonstrate your understanding of the company and its focus on Revenue Cycle Management in your application materials

ATS Keywords: Content Management, Content Strategy, SEO, Team Management, Content Creation, Editing, Proofreading, Social Media, Web Traffic Analysis, Graphic Design, Organizational Skills, Attention to Detail, Collaboration, Legal Compliance, Audience Engagement

ASSUMPTION: The application process may include assessments or case studies to evaluate your content management and strategy skills.

πŸ› οΈ Tools & Technologies

  • Content Management Systems (CMS) such as WordPress, Drupal, or Joomla
  • Graphic design tools like Adobe Creative Suite (Photoshop, Illustrator)
  • SEO tools such as Google Analytics, SEMrush, or Ahrefs
  • Project management software like Asana, Trello, or Jira

ASSUMPTION: Familiarity with industry-standard tools and technologies is expected, and candidates should be comfortable learning new platforms as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Client-focused: Prioritizing the needs and success of clients
  • Innovative: Continuously seeking new solutions and improvements
  • Collaborative: Working together to achieve common goals
  • Accountable: Taking responsibility for one's actions and results

Work Style:

  • Dynamic and fast-paced, with a focus on results and continuous improvement
  • Collaborative and team-oriented, with a strong emphasis on communication and coordination
  • Adaptable and flexible, with the ability to manage multiple projects and priorities

Self-Assessment Questions:

  • Do you thrive in a dynamic, fast-paced environment and enjoy working on multiple projects simultaneously?
  • Are you comfortable managing teams and collaborating with cross-functional departments?
  • Do you have a strong understanding of content marketing principles and SEO best practices?

ASSUMPTION: Quest National Services values candidates who are proactive, results-driven, and able to work effectively in a team environment.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Balancing strategic content planning with hands-on content creation
  • Ensuring brand consistency across diverse platforms and channels
  • Adapting to the unique needs and requirements of various clients

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Compared to a Content Marketing Manager role, this position places a greater emphasis on team management and content creation, with less focus on analytics and reporting
  • In contrast to a Social Media Manager role, this position requires a broader range of content management skills and a stronger focus on SEO and web traffic metrics
  • Compared to an SEO Specialist role, this position involves a more holistic approach to content strategy and management, with a focus on both on-page and off-page optimization

ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, making it an attractive opportunity for candidates seeking a well-rounded content management experience.

πŸ“ Sample Projects

  • Developing and implementing a content strategy for a new client in the Revenue Cycle Management industry
  • Managing a team of content creators to produce a series of blog posts and social media content focused on SEO best practices
  • Optimizing existing website content for search engine visibility and user engagement, resulting in a significant increase in organic traffic

ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by a Digital Content Manager at Quest National Services.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall marketing strategy for the company?
  • What are the most significant challenges facing the content team currently, and how can this role address them?
  • How does Quest National Services support the professional development and growth of its employees?
  • What are the key performance indicators (KPIs) used to measure the success of this role, and how are they tracked?
  • How does the company approach content localization and multilingual content management?

ASSUMPTION: These questions can help candidates better understand the role, the company, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link: https://jobs.smartrecruiters.com/questns/744000055640136-digital-content-manager
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your content management and creation work, demonstrating your ability to optimize content for engagement and SEO
  • Demonstrate your understanding of the company and its focus on Revenue Cycle Management in your application materials
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.