π Core Information
πΉ Job Title: Digital Content Manager
πΉ Company: Quest National Services
πΉ Location: Orlando, FL, USA
πΉ Job Type: Full-time, On-site
πΉ Category: Marketing & Communications
πΉ Date Posted: April 24, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and implementing content strategies across multiple platforms
- Managing a team of content creators to ensure brand consistency
- Optimizing content for search engine visibility and user engagement
- Collaborating with cross-functional teams to drive business growth
ASSUMPTION: This role requires a balance of strategic thinking, team management, and hands-on content creation skills. The ideal candidate will have experience in a similar role and a proven track record of driving engagement and results.
π Key Responsibilities
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Develop and implement content strategies aligned with marketing targets
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Collaborate with marketing and design teams to plan and develop site content, style, and layout
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Create and publish engaging content across various channels
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Edit, proofread, and enhance writers' posts
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Liaise with content writers to ensure brand consistency
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Optimize content for search engine visibility (SEO)
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Use content management systems to analyze website traffic and user engagement metrics
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Manage content distribution to online channels and social media platforms
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Develop and maintain an editorial calendar
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Ensure compliance with legal requirements (e.g., copyright and data protection)
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Stay up-to-date with industry developments and generate new ideas to engage the audience
ASSUMPTION: This role requires a strong understanding of content marketing principles, SEO best practices, and the ability to manage multiple projects and teams.
π― Required Qualifications
Education: Bachelor's degree in Journalism, Marketing, or a relevant field (preferred)
Experience: 2+ years of experience as a Content Manager or similar role, 1+ years of editorial or copywriting experience, 2+ years in a supervisor role
Required Skills:
- Proven track record of managing content across multiple platforms
- Familiarity with SEO principles and web traffic metrics
- Strong attention to detail and organizational skills
- Proficiency in graphic design tools (e.g., Adobe Creative Suite) is a plus
Preferred Skills:
- Experience with content management systems (CMS)
- Fluency in additional languages
ASSUMPTION: While a degree in a relevant field is preferred, equivalent experience and a strong portfolio may be considered.
π° Compensation & Benefits
Salary Range: $55,000 - $75,000 per year (based on industry standards for a Content Manager with 2-5 years of experience in Orlando, FL)
Benefits:
- Full-time schedule: 9:00 AM - 5:30 PM, Monday - Friday
- On-site work arrangement
Working Hours: Full-time, 40 hours per week
ASSUMPTION: Salary range is estimated based on industry standards and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Business Consulting and Services, specifically focused on Revenue Cycle Management for medical practices
Company Size: 51-200 employees, which means applicants can expect a mid-sized company structure with opportunities for growth and collaboration
Founded: 2008, with over a decade of experience in the industry
Company Description:
- Quest National Services is a full-service Revenue Cycle Management company focused on increasing the bottom line while decreasing the stress of their clients
- Services include medical billing, electronic medical records, revenue cycle management, medical billing software, medical practice staffing, and medical supplies
- The company aims to provide comprehensive solutions tailored to each client's specific needs
Company Specialties:
- Medical Billing Services
- Electronic Medical Records
- Revenue Cycle Management
- Medical Billing Software
- Medical Practice Staffing
- Medical Supplies
Company Website: http://www.questns.com
ASSUMPTION: Quest National Services' focus on comprehensive solutions and client-specific needs suggests a dynamic and collaborative work environment.
π Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement
Reporting Structure: Reports directly to the Director of Marketing
Work Arrangement: Full-time, on-site, with a schedule of 9:00 AM - 5:30 PM, Monday - Friday
Growth Opportunities:
- Potential advancement to a senior content management role or leadership position
- Expanding skills and expertise in the growing field of Revenue Cycle Management
- Opportunities to work with diverse clients and industries
ASSUMPTION: This role offers a blend of strategic and tactical responsibilities, providing opportunities for both professional growth and immediate impact.
π Location & Work Environment
Office Type: On-site, with a physical office location in Orlando, FL
Office Location(s): 933 Lee Road, Suite 250, Orlando, FL 32810, US
Geographic Context:
- Orlando, FL is a vibrant city with a growing job market and a diverse range of industries
- The office is located in a professional business park, offering easy access to amenities and public transportation
- The city experiences a subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, with a schedule of 9:00 AM - 5:30 PM, Monday - Friday
ASSUMPTION: The on-site work arrangement and central office location suggest a collaborative and connected work environment.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call interview with the hiring manager
- In-person or virtual interview with the team
- Final interview with senior leadership
Key Assessment Areas:
- Content creation and strategy skills
- Team management and leadership abilities
- Understanding of SEO principles and web traffic metrics
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Provide examples of your content management and creation work, demonstrating your ability to optimize content for engagement and SEO
- Demonstrate your understanding of the company and its focus on Revenue Cycle Management in your application materials
ATS Keywords: Content Management, Content Strategy, SEO, Team Management, Content Creation, Editing, Proofreading, Social Media, Web Traffic Analysis, Graphic Design, Organizational Skills, Attention to Detail, Collaboration, Legal Compliance, Audience Engagement
ASSUMPTION: The application process may include assessments or case studies to evaluate your content management and strategy skills.
π οΈ Tools & Technologies
- Content Management Systems (CMS) such as WordPress, Drupal, or Joomla
- Graphic design tools like Adobe Creative Suite (Photoshop, Illustrator)
- SEO tools such as Google Analytics, SEMrush, or Ahrefs
- Project management software like Asana, Trello, or Jira
ASSUMPTION: Familiarity with industry-standard tools and technologies is expected, and candidates should be comfortable learning new platforms as needed.
π Cultural Fit Considerations
Company Values:
- Client-focused: Prioritizing the needs and success of clients
- Innovative: Continuously seeking new solutions and improvements
- Collaborative: Working together to achieve common goals
- Accountable: Taking responsibility for one's actions and results
Work Style:
- Dynamic and fast-paced, with a focus on results and continuous improvement
- Collaborative and team-oriented, with a strong emphasis on communication and coordination
- Adaptable and flexible, with the ability to manage multiple projects and priorities
Self-Assessment Questions:
- Do you thrive in a dynamic, fast-paced environment and enjoy working on multiple projects simultaneously?
- Are you comfortable managing teams and collaborating with cross-functional departments?
- Do you have a strong understanding of content marketing principles and SEO best practices?
ASSUMPTION: Quest National Services values candidates who are proactive, results-driven, and able to work effectively in a team environment.
β οΈ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Balancing strategic content planning with hands-on content creation
- Ensuring brand consistency across diverse platforms and channels
- Adapting to the unique needs and requirements of various clients
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a commitment to continuous learning and improvement.
π Similar Roles Comparison
- Compared to a Content Marketing Manager role, this position places a greater emphasis on team management and content creation, with less focus on analytics and reporting
- In contrast to a Social Media Manager role, this position requires a broader range of content management skills and a stronger focus on SEO and web traffic metrics
- Compared to an SEO Specialist role, this position involves a more holistic approach to content strategy and management, with a focus on both on-page and off-page optimization
ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, making it an attractive opportunity for candidates seeking a well-rounded content management experience.
π Sample Projects
- Developing and implementing a content strategy for a new client in the Revenue Cycle Management industry
- Managing a team of content creators to produce a series of blog posts and social media content focused on SEO best practices
- Optimizing existing website content for search engine visibility and user engagement, resulting in a significant increase in organic traffic
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by a Digital Content Manager at Quest National Services.
β Key Questions to Ask During Interview
- How does this role fit into the overall marketing strategy for the company?
- What are the most significant challenges facing the content team currently, and how can this role address them?
- How does Quest National Services support the professional development and growth of its employees?
- What are the key performance indicators (KPIs) used to measure the success of this role, and how are they tracked?
- How does the company approach content localization and multilingual content management?
ASSUMPTION: These questions can help candidates better understand the role, the company, and the opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://jobs.smartrecruiters.com/questns/744000055640136-digital-content-manager
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your content management and creation work, demonstrating your ability to optimize content for engagement and SEO
- Demonstrate your understanding of the company and its focus on Revenue Cycle Management in your application materials
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.