📌 Core Information
🔹 Job Title: Digital Content Specialist
🔹 Company: Agilysys, Inc.
🔹 Location: Alpharetta, Georgia, United States
🔹 Job Type: On-site
🔹 Category: Software Development
🔹 Date Posted: May 23, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Designing and customizing client-facing booking platforms with a focus on clean UX, styling, branding, and visual appeal
- Collaborating directly with clients to understand brand guidelines, visual assets, and user needs
- Participating in client meetings to review progress, gather feedback, and provide technical or creative input
- Maintaining consistency across design elements and ensuring brand alignment across client implementations
- Proactively identifying design and UX improvement opportunities without needing step-by-step instructions
ASSUMPTION: This role requires a strong balance of creative and technical skills, with a focus on client communication and collaboration.
📋 Key Responsibilities
✅ Design and customize client-facing booking platforms with an emphasis on clean UX, styling, branding, and visual appeal
✅ Collaborate directly with clients to understand brand guidelines, visual assets, and user needs
✅ Participate in client meetings to review progress, gather feedback, and provide technical or creative input
✅ Use image editing software (Adobe Photoshop, Illustrator) to manipulate client assets—resize, reformat, add/remove elements, etc.—to enhance their usability and presentation
✅ Apply HTML and CSS to update and maintain page structure, layout, and styling across web properties
✅ Maintain consistency across design elements and ensure brand alignment across client implementations
✅ Proactively identify design and UX improvement opportunities without needing step-by-step instructions
ASSUMPTION: This role involves a mix of creative design tasks and technical front-end updates, with a strong emphasis on client communication and collaboration.
🎯 Required Qualifications
Education: Bachelor's degree in Graphic Design, UX Design, or a related field (or equivalent experience)
Experience: 2-3 years of experience in a digital content, UX, or front-end design role
Required Skills:
- Strong UX design background with a portfolio of work demonstrating attractive and functional web design
- Proficiency in HTML and CSS with the ability to make basic front-end updates
- Experience using design tools like Adobe Photoshop and Illustrator
- Strong client communication skills and experience in client-facing roles
- Self-starter who thrives in ambiguity and can operate with minimal direction
Preferred Skills:
- Experience working with Angular or basic understanding of Angular components
- Familiarity with video editing tools such as Adobe Premiere
- Understanding of GA4 and Google Tag Manager for performance tracking and analytics
ASSUMPTION: Candidates should have a strong portfolio showcasing their UX and design skills, with a focus on web design and customization.
💰 Compensation & Benefits
Salary Range: $55,000 - $75,000 per year (based on experience level and industry standards for the role)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
Working Hours: Full-time, typically Monday-Friday, 8:30 AM - 5:30 PM (with flexibility for project needs)
ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on the candidate's qualifications and the company's internal equity.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on hospitality solutions
Company Size: 1,001-5,000 employees, which means applicants can expect a structured work environment with established processes and teams
Founded: 1963, with a rich history in the hospitality technology industry
Company Description:
- Agilysys delivers hospitality-focused technology that empowers properties to personalize guest experiences, streamline operations, and boost profitability
- The company operates across North America, Europe, Asia-Pacific, and India, with corporate services located in Alpharetta, GA
- Agilysys offers solutions spanning POS, PMS, inventory, and analytics, helping customers go beyond expectations through continuous innovation and a service-first culture rooted in long-term partnership
Company Specialties:
- Hospitality solutions
- Property Management Systems (PMS)
- Point of sale (POS) systems
- Hospitality management systems
- Spa management systems
- Golf management systems
- Online booking engine
- Reservation management
- Food and beverage management
- Cruise management
- Document management
- Payment gateways
- Self-service kiosks
Company Website: http://www.agilysys.com
ASSUMPTION: Agilysys is a well-established company with a strong focus on hospitality technology, offering a range of solutions to help clients enhance their operations and guest experiences.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the design and technology teams
Reporting Structure: The Digital Content Specialist will report directly to the Design Manager and work closely with the Product and Engineering teams
Work Arrangement: On-site, with the possibility of occasional remote work for specific projects or needs
Growth Opportunities:
- Advancement to Senior Digital Content Specialist or similar roles within the design team
- Expansion into other areas of the business, such as product management or user research
- Opportunities to work on diverse projects and gain experience in different aspects of hospitality technology
ASSUMPTION: This role offers opportunities for growth and development within the design team and the broader organization, with a focus on continuous learning and skill-building.
🌍 Location & Work Environment
Office Type: Corporate headquarters, with a modern and collaborative work environment
Office Location(s): Alpharetta, Georgia, United States
Geographic Context:
- Alpharetta is a suburban city located north of Atlanta, offering a mix of urban and rural living with easy access to outdoor recreation and cultural attractions
- The office is situated in the Windward Business Park, providing convenient access to nearby amenities and restaurants
- The area has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, with a standard workweek of Monday-Friday, 8:30 AM - 5:30 PM, and occasional flexibility for project needs
ASSUMPTION: The office environment is designed to foster collaboration and creativity, with a focus on supporting the needs of the design team and the broader organization.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess communication skills and cultural fit
- Design challenge or portfolio review to evaluate creative and technical skills
- On-site or virtual interview with the Design Manager and other team members to discuss the role, responsibilities, and company culture
- Final interview with the Director of Design or another senior leader to discuss career growth and long-term fit within the organization
Key Assessment Areas:
- Portfolio and design skills, with a focus on UX design and web customization
- Communication and collaboration skills, with an emphasis on client-facing interactions
- Technical skills, including proficiency in HTML, CSS, and image editing software
- Problem-solving and initiative, with an ability to identify and address design and UX improvement opportunities
Application Tips:
- Tailor your resume and cover letter to highlight your relevant design and technical skills, as well as your experience working with clients
- Prepare a portfolio showcasing your best UX and design work, with a focus on web design and customization
- Be ready to discuss your design process and how you approach client collaborations and feedback
- Research Agilysys and the hospitality technology industry to demonstrate your understanding of the company and its products
ATS Keywords: Digital Content, UX Design, Graphic Design, Front-End Editing, HTML, CSS, Adobe Photoshop, Adobe Illustrator, Client Communication, Self-Starter, Design Improvement, Brand Alignment, Image Editing, User Needs, Technical Input
ASSUMPTION: The application process is designed to assess the candidate's creative and technical skills, as well as their communication and collaboration abilities, with a focus on client-facing interactions.
🛠️ Tools & Technologies
- Adobe Photoshop
- Adobe Illustrator
- HTML
- CSS
- Angular (preferred but not required)
- Adobe Premiere (nice to have)
- GA4 and Google Tag Manager (nice to have)
ASSUMPTION: The tools and technologies listed are the primary ones used in this role, with a focus on design, image editing, and front-end development.
👔 Cultural Fit Considerations
Company Values:
- Innovation: Agilysys values continuous learning and improvement, with a focus on staying ahead of industry trends and best practices
- Customer Focus: The company prioritizes understanding and meeting the needs of its clients, with a commitment to exceptional customer service
- Collaboration: Agilysys fosters a culture of teamwork and collaboration, with a focus on supporting the success of its employees and clients
Work Style:
- Creative and innovative, with a focus on pushing the boundaries of hospitality technology
- Collaborative and team-oriented, with a strong emphasis on communication and client communication
- Adaptable and flexible, with a willingness to take on new challenges and learn new skills
Self-Assessment Questions:
- Do you have a strong portfolio showcasing your UX and design skills, with a focus on web design and customization?
- Are you comfortable working directly with clients to understand their brand guidelines, visual assets, and user needs?
- Do you have a proven track record of proactively identifying design and UX improvement opportunities without needing step-by-step instructions?
ASSUMPTION: Agilysys values candidates who are creative, collaborative, and adaptable, with a strong focus on customer service and continuous learning.
⚠️ Potential Challenges
- The role may require working with tight deadlines and managing multiple client projects simultaneously
- There may be a need to balance creative and technical tasks, with a focus on maintaining consistency across design elements and ensuring brand alignment
- The role may involve occasional remote work, which could present challenges in terms of communication and collaboration
- The Alpharetta office is located in a suburban area, which may require commuting for some employees
ASSUMPTION: While this role offers many opportunities for growth and development, there may be challenges related to time management, communication, and work-life balance.
📈 Similar Roles Comparison
- Compared to other UX design roles, this position places a greater emphasis on client communication and collaboration, with a focus on customizing booking platforms for individual clients
- In the hospitality technology industry, Agilysys is known for its comprehensive suite of solutions and commitment to customer service, which may set it apart from other companies in the field
- Career-wise, this role offers opportunities for growth and advancement within the design team and the broader organization, with a focus on continuous learning and skill-building
ASSUMPTION: This role is unique in its focus on client communication and collaboration, with a strong emphasis on customizing booking platforms for individual clients. Compared to other UX design roles, it offers opportunities for growth and advancement within the design team and the broader organization.
📝 Sample Projects
- Customizing the booking platform for a luxury hotel chain, with a focus on maintaining brand consistency and enhancing the user experience
- Developing a responsive design system for a restaurant management platform, with a focus on optimizing the user experience across different devices and screen sizes
- Creating a set of reusable design components for a spa management system, with a focus on ensuring consistency and ease of use across the platform
ASSUMPTION: These sample projects demonstrate the range of design and customization tasks that may be required in this role, with a focus on understanding client needs and enhancing the user experience.
❓ Key Questions to Ask During Interview
- Can you describe the design process used at Agilysys, and how it incorporates client feedback and collaboration?
- How does the Design team work with other departments, such as Product and Engineering, to ensure consistency and alignment across client implementations?
- What opportunities are there for growth and development within the Design team and the broader organization?
- How does Agilysys support work-life balance for its employees, particularly in roles that may require occasional remote work?
- Can you provide examples of how Agilysys has adapted its products and services to meet the evolving needs of its clients in the hospitality industry?
ASSUMPTION: These interview questions are designed to assess the company's culture, work environment, and opportunities for growth and development, with a focus on understanding the role's responsibilities and requirements.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant design and technical skills, as well as your experience working with clients
- Prepare a portfolio showcasing your best UX and design work, with a focus on web design and customization
- Be ready to discuss your design process and how you approach client collaborations and feedback during the interview
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
